Monday, March 31, 2008

For those who do not want "CiTi HiTz" - get it deactivated or pay

Today is the last day that CiTi HiTz will be available free of charge and those of you who do not want the channel will have to call Dialog TV and get it disconnected tomorrow or the SET plan that contains "CiTi HiTz" will be activated automatically tomorrow.

Normally the process should be to call and get the channel activated but there is a twist in the process regarding "CiTi HiTz" probably since Dialog thinks that it is extremely popular which would result in Dialog TV customer care being inundated with calls for CiTi HiTz activation. However the other might prove quite true for Dialog. "CiTi HiTz" telecasts old stale teledrama's and not many movies or no movies at all and is an utter disappointment. For a channel that boasts of following international channels such as HBO there is a long way to go. However "Channel C" is proving to be more popular. On the long run if there is no major improvement with "CiTi HiTz" the channel will have to be discontinued. Now lets see if there is any improvement with "CiTi HiTz" once they start getting subscription revenues however so far the channel has shown no reason why it should be paid subscription to be watched.

The Dialog TV bill for the month of March gives an indication that the CiTi HiTz rental of Rs 50/= will be charged automatically unless disconnected by request. The request is also not a simple process and has been made as complicated as possible to discourage subscribers from requesting removal of "CiTi HiTz". Subscribers who have requested for CiTi HiTz removal over the weekend have been informed that the request is possible only on April 1st and thereafter. Upon request the channel will apparently be available until end of April and the agent will issue a complain number requesting for Rs 50/= refund on the bill. It is however not clear whether the customer will have to call at the end of April and initiate a complain requesting for a refund of Rs 50/= or whether this will be done at the time of requesting for removal of "CiTi HiTz".

This is "Dialog TV - The Future Today" way of doing it when it comes to an unpopular channel and is quite contrary to the way that "Dialog GSM - The Future Today" does business. We hope that Mr. Nushad CEO of Dialog TV and Dr. Hans CEO of Dialog Telekom and officials of Telekom Malaysia take note of what is happening right under their noses and hopefully will not turn a blind eye to these developments. It is hard to image that something like this is happening under companies managed by these esteemed individuals in Sri Lankan Corporate circles.

In addition "CiTi HiTz" was introduced after the removal of Animax (a channel available FOC for certain packages) and "Channel C" was introduced upon removal of Zee Music (a channel available FOC for certain packages). The replacement channels are to be charged for in almost all packages as SET plans. Dialog should provide suitable free replacements for Animax and Zee Music (according to the packages that the channels were available in originally) or reintroduce the channels ASAP.

The recent happenings at Dialog TV indicate that the management of Dialog TV is not capable of handling their operations and it is upto Dialog Telekom to take steps to replace the individuals concerned.

In other news we have reliable information that Dialog TV are testing MPEG4 internally but they have not formulated any rollout plans as yet.

Please keep us updated on the latest on Dialog TV as the days progress.

104 comments:

cable said...

Called the customer serivice and the post is spot on DTV is trying pull a fast one by trying to ram CitiHitz down our throats.It's shameful the way a company like this is acting. I advise everybody to tell everyone about this and get CitiHitz deactivated if they dont watch it

LankaMedia said...

Few Dreamboxe's for sale..


http://lankamediatalk.com/sale/47.htm

alf said...

I THINK THE WHOLE PROBLEM AT DTV IS "LORD MOTTA ANTHONY" HE HAS BEEN MISLEADING THE HIGHER UPS IN DTV BIG TIME AND NOW THE CONSEQUENCES ARE SURFACING,ITS HIGH TIME THEY GET RID OF THIS "LUNATIC" FOR THE GOOD OF DTV.

RabbitHole said...

Aren't Dialog clever or what!

First they remove Zee music.
Then they intorduce Channel C in that slot.
After a few months if the subscriber doesn't want Channel C he not only loses that particular channel but he will lose Zee Music which was originally included in the particular package.

Someone please Correct me if I'm wrong!
Imagine you have a certain package which has Zee Music.
You'll lose 1 channel (Zee music) and get another (Chennel C) for free.
YOu refuse to pay for Channel C and at the end of few months you'll lose that channel too.
Also you won't get Zee Music back again!
How many channels will you lose? How much reduction will you get in your subscription charges if you lose any channels?

Way to go dialog!

AMD said...

LBN has relaunched their site.

www.lbn.lk

star said...

What a way to collect money?

Every one should go for some other DTH providers and get value for their money.

DISH TV / BIG TV / TATASKY are some of the option.

Nokia said...

I too will discontunue City HiTz. As I dont watch that channel much.

DLR said...

I contacted CC & requested to disconnect CityHitz. But that guy said I have to wait till April.

I believe they should give these channels FOC.

It was very easy to decide to disconnect CityHitz, Bcos it is a crap. But If I have to take decision against “Channel C” my decision may deferent

dialog tv mf said...

finally some local tits and ass on channel c.

good work

LANKA INFO said...
This comment has been removed by the author.
SLP said...

I think most of people here needs to discontine the Citi Hitz as if the channel is charging 50/- from their packages.

If so, it's better to send a fax request other than calling the customer care i presume since DTV customer care is taking time to answer the calls.

In such, Please send your request with a photo copy of your NID (Both sides) to them to act on your request.


As out of topic, can we buy the mobile satellite dish antenna unit as if Dish tv is providing for it's mobile dish.
Will this antenna is working for DTV if we use our decorder instead.

The antenna's were made by raySat Inc, http://www.raysat.com
Which ceems to be cost around 350USD (around 40,000 :-:).

But are there any cheaper solution.?

LANKA INFO said...

WrestleMania XXIV Match Results

LANKA INFO said...

WrestleMania XXIV Match Results

alf said...

SLP

THE DISH( raySat Inc) IS CHEAPER,I SAW ONE FIXED IN THE VAN OF THIS CAR STEREO DEALER IN FRONT OF BAREFOOT,HE WAS USING AN EXPENSIVE ONE WHICH HAS COST AROUND 200000/-

HE WAS USING IT WITH A DTV CONNECTION AND WAS CRYSTAL CLEAR,BUT HE SAID THAT SOME SETTINGS HAS TO BE DONE AT DTV END WHICH THE ENGINEER NAMED BANDARA HAD DONE OFFICIALY FOR HIM.

THE DISH ONE CAN ALSO BE USED,BUT THE SETTINGS HAS TO DONE AT DTV

rupavahini said...

SLT IPTV now on air
14 channels
UTV Movie
B4U MOVIE
..

rupavahini said...

very good picture quality
Al Jazeera
Channel News Asia
DD Sport
now only test channels

TechnoGuy Sri Lanka said...

Finally! A wake-up call for Dialog TV.

I'm sure we can expect MPEG-4 and more new channels very soon, along with lower prices.

That is, if SLT plays its part right.

LankaMedia said...

rupavahini , how can I get a test connection ?

podiman said...

Where can we get more information about IPTV??

LANKA INFO said...

“Terminator. THE SARAH CONNOR CHRONICLES” on AXN

yakuza said...

anyone know when ten sport will show wresla mania

i think it was held on 30 march

yakuza said...

@lanka info


its already on zee cafe

LANKA INFO said...

Sri Lanka Telecom bought by Malaysia's Usaha Tegas as NTT exits

LANKA INFO said...

@ Yakuza:
On this month end. Hopefully on 27th April.

cable said...
This comment has been removed by the author.
cable said...

@rupavahini

I guess this SLT IPTV thing is a April Fools joke?

Nokia said...

Hi All,

I have given the instruction to disconnect City Hits from my DTV and they gave me a ref number for a refund (monthly rental 50/=) and the disconnection takes 13 days it seems....

But I'll not get charged as I have alredy informed.... So be wise, if you need to disconnect please do it today

hellbreez said...

citi hitz is free for the super 2241.35(incl vat) package customers.All others have to pay Rs 50 + vat.

LANKA INFO said...
This comment has been removed by the author.
Looser said...

@Nokia

Is it 13 days or 30 days. I heard as 30 days. And the CC girl told me they will deduct 50 from my bill bla bla bla. She is also not so sure about it.

Looks like a serious thing. But to reduce my pkg from 1600 to 500 took only few minutes.

monaco 1100 said...

I don't want to pay a cent for this 'CitiShits'.
The local channels have already been overflowed with tele dramas, then who needs another channel that only shows old tele dramas? It doesn't atleast telecast good tele dramas like, Pitagamkarayo, Kadulla, Kadawara... I saw only Dandubasnamaya.

I'd have selected it, if it telecasts old/new Sinhala movies.

I think DTV knows that no one will get that channel, if they scrambled it first and told the customers to ask for the activation. So they choosed the otherway and has discouraged the customers, by making the process complicated, to disconnect it as admin said.

Cham said...

Its a plea for every body to show the unity of customer lets all deactivate city hitz all and in the processes of calling just blame them without letting them to talk a word. I just called them blame in serious manner for making it activated and telling us to call us deactivate. + It cost our telephone bills too as we have to wait on the Q for long time....blame for tha also and use the word "stupid" .. when and send the message for every one

Name of the protest

" No more dirty tricks - Get rid of City hitz"

alf said...

GET RID OF "LORD MOTTA ANTHONY" THEN DTV WILL WAKE UP.

Lisura said...


DTV KNOWS HOW UNPOPULAR IS CITIHITZ. THATS WHY THEY DID A DIRTY TRICK TO FOOL THE SUBSCRIBERS CO-INCIDENTLY ON THE APRIL FOOLS DAY.

THIS PRACTICE DOESNT EXIST NO WHERE IN THE WORLD !!!!

WHAT DTH OPERATORS DO IS OFFER THE CHANNEL FOR A CERTAIN TIME PERIOD FREE AND LATER SCRAMBLE IT SO THAT THE PEOPLE WHO WANT IT CAN ACTIVATE IT.

THIS IS ABSOLUTELY
"DAY LIGHT ROBBERY"

hellbreez said...

DTV took out an existing channel and introduced citi hitz.Now we have to pay and watch this channel apart from our monthly subsription.
They did the same for Channel C.We will have to pay for this as well in time to come apart from our existing monthly rental.

For how many channels will they do this??Isn;t this unfair?? This is another way of jacking up the monthly rental??What are we gonna do now?

chami_tv said...

Please pass the message to every dtv subscriber even though they can afford ask them to deactivate as a protest

LANKA INFO said...

"CiTi HiTz" - Get it deactivated or Pay

yakuza said...

agree about city hitz, i would ditch city hits even if they give it free.

let me guess when was the last time i watched it??

additional 50/= without customers without a customer request?? that is bullshit. what the **** are they thinking. let's see.

yakuza said...

@lanka info
can u confirm a date when wrestle Mania will be shown on ten sports

did anyone get the PG for april

cable said...
This comment has been removed by the author.
cable said...

When I bought DTV premium package SET SAB was included in the channel list. So that means i agreed to pay a certain amount of money to view fixed number of channels.after sometime without any prompting by me SET SAB was replaced by DTV with CityHitz at their own discretion.NOW if i dont pay extra 50/- CityHitz will be removed. Hence i now pay the same amount for a reduced number of channels. Isnt this hoodwinking the customer! shame on Dialog for resorting unethical buissness practices like this especially the sneaky operation of trying to force CityHitz on us.This will be same operation they will follow on Channel C

I wonder If Hans Or Nushad is aware of this anybody willing to write a letter to them detailing this very unethical buissness practice.

I will be telling everyone i know to remove CityHitZ from their package even if they can afford it as a show of protest

cable said...

Talking about DTV buissness practices they still havent gotten rid of the pixelation effects & poor quality on many channels

The following link is about the same situation (adding more channels on same bandwidth)in USA

(Page has lot of images so will take time to Load)

Comcast Quality Reduction

Shivanka said...

can we sue them for what their doing?

cable said...

@shivanka

I think we can start with complaining to TRC or CAA

rupavahini said...

IPTV Call your any problem 0716837710
Mr.Ruwan

cbnsatcustomer said...

DTV should remove "oldteledramashits" channel and introduce some other good channel. I would not pay even 2 rupees for this citihitz.

Channel C is good. they need to add more programmes.

Ryan said...

DTV

1) Unethical Business practices

2) Incompetent Helpline

3) Bad management

They must realize that we are not complaining about paying Rs.50 . But their Shameless method of trying to rob it from the customers.

LANKA INFO said...

Google Just launched the new service....

kumara said...

DTV IS VERY INFAMOUS FOR ALL THESE NOTORIOUS PRACTISES. THESE BUGAARS HAVE BEEN DOING ALL THESE F***** DISCRIMINATION SINCE THEY BOUGHT CBNSAT.

NO POINT TALKING. WE HAVE BEEN TALKING LAST 15MONTHS. NO BODY WILL GIVE TWO HOOTS ABOUT COMMENTS IN THIS BLOG. UNLESS THERE IS SOME ACTION AGINST THESE BUGARS.

ALL THESE PROBLEMS - PIXEALATION, DISCRIMINATIONS, UNETHICAL PRACTISES, LOSS OF PICTURES, TAKINMG OUT CHANNELLS, CHARGING UNREASONBLE AMOUNTS ETC.. ETC HAVE BEEN THERE SINCE INCEPTION OF DTV AND WILL CONTINUE TO BE THERE AS LONG AS DTV IS THERE... UNLESS THERE IS ACTOION AGAINST THESE NUSHADS AND HANS ...

alf said...

KUMARA,

HOW COME NUSHAD AND HANS WHO CANT TAKE ACTION AGAINST THE INCOMPENTANT "LORD MOTTA ANTHONY" WHO IS THE MAIN REASON FOR THE STATE DTV IS IN NOW,PUT THINGS RIGHT."LORD MOTTA ANTHONY" MADE THE MISTAKE OF THINKING THAT HE COULD TAKE DTV SUBSCRIBERS FOR A RIDE LIKE HE DID OF NUSHAD PERERA AND HANS WIJESURIYA.

DTV IS IN A MESS AND "LORD MOTTA ANTHONY" IS STILL THERE DESTROYING THE COMPANY AND THE SUBSCRIBERS.

Dilantha said...

Good call. I will be disconnecting today.

DLR said...

I disconnect from Cityshit.
cc guy gave ref no.
By tomorrow all my office colleagues (7 accounts) will requesting to discontinue at one telephone call.

kumara said...

MATES,

WHAT " CABLE " HAS POINTED OUT ABOVE IS ACTUALLY CORRECT. HOW COME DTV TAKE OUT CHANNELS FROM ORIGINAL LIST OF AGREED CHANNELLS AND THEN REPLACE IT WITH SOMETHING ELSE AND ASK US TO PAY FOR IT.

THIS IS SOMETHING WE HAVE NEVER HEARD OF. WE ALL SHOULD BE ASHAMED TO ALLOW THIS TO HAPPEN.

IF THE BUS CONDUCTOR FELLOW DOES NOT GIVE ONE RUPEE BALANCE THERE WILL BE A BIG FIGHT. BUT WHEN THERE IS A DAY LIGHT ROBBERY FROM DTV NO ONE IS FIGHTING. COME ON FELLOWS ! LETS DO SOMETHING. DONT YOU THINK WE SHOULD AT LEAST MAKE A INDIVIDUAL COMPLAIN TO TRC ABOUT THIS.

TALKING .. TALKING WILL NOT STOP THIS DTV BUGGARS HIGH HANDED ACTS. AT LEAST LETS START SOMETIHNG . IT WILL BE A DROP IN THE OCEAN. BUT LETS START SOMETHING AND TEACH THIS BUGGARS A LESSON.

ALF... GOOD TO SEE YOU STILL THERE.
THESE DTV NUTTY BUGGARS HAVE GONE OUT OF CONTROL AND BECOME INSANE. THESE BUGGARS MUST BE KICKED OUT OF DTV OR ELSE WE SHOULD LEAVE.

kumara said...

Hellbreez,

YOU ARE MAKING A VERY VALID POINT. DTV CAN TAKE AWAY CHANNEL BY CHANNEL FROM OUR EXISITNG PACKAGES USING THIS METHOD. THERE IS NO GUARANTEE WHATSOEVER THAT THEY WILL NOT DO IT.

THEY WILL DO THIS FOR MOST OF THE NON PRIME CHANNELLS WHERE THERE IS NO MUCH OF THE DEMAND.BY DOING THAT THEY CAN INCREASE THE REVENUE WITHOUT DOING ANYTHING.

SO DEACTIVATING IS NOT THE ONLY SOLUTION. WE SHOULD DEFINITELY COMPLAIN ABOUT THIS UNETHICAL TRADE PRATICE TO TRC AND CAA

Thilini said...

I can't say "Citi Hitz" is crap. I know big bunch of people (including my relatives and lot of my friends) really like to watch "Citi Hitz" and they are ready to pay for it and retain it in their Dialog TV package as long as "Citi Hitz" in the business. I know there are some areas they have to improve and hope they'll improve in those areas in coming days. In the meantime I can understand why you guys are "Citi Hitz" reffering as a crap, cause I think most of the people talking and sharing ideas here are English oriented and not have that much concern about Sinhala language programs, I assume if Dialog TV give full English channels packages without any other language channels you guys will be happy than any body else. I am right isn't it? Be patriotic guys, be supportive to Sinhala media institutions to grow up and become media giants.

Looser said...

@thilini

Its not about Sinhala we are talking about.

Maddumage said...

We know Sri Lankan business people, this people want money only, not thinking price resernable or not. eg:gas company & now DTV People. actualy we have to complain about channel wise charging.any lawyer can help our peple.

kumara said...

thilini,

AS " LOOSER ' SAYS THIS IS NOT A SINHALA OR SINHALA TELEDRAMA ISSUE. WE ALL LIKE GOOD SINHALA TELEDRAMAS AND WATCH THEM. THAT IS NOT HE ISSUE HERE.

AND ALSO NOT A ISSUE OF PAYING EXTRA RS 50/- FOR THIS CHANNELL..

PLEASE TRY TO UNDERSATAND AND RESPOND ACCORDINGLY.

kumara said...

MATES,

IF YOU ARE MAKING A COMPLAINT TO TRC THERE IS A CERTAIN PROCEDURE TO FOLLOW. YOU CAN GET AN UNDERSATDING ABOUT THIS PROCEDURE BY VISITING THEIR FOLLOWING WEB SITE
http://www.trc.gov.lk/consumer.htm

JUST TO GIVE YOU ALL SOME UNDERSTAINDING ABOUT THIS I WILL COPY THE DETAILS HERE.

"Making a Complaint
Before making a complaint.
• Study your complaint carefully and be clear about it.
• Try to have all the documents relevant to the complaint ready.
• Make the complaint to your service provider. Try to make the complaint always in writing attaching relevant documents. (If you make the complaint over the phone it is better if you could follow it with a letter.)
• Make sure you give all the details needed to process your complaint E.g. Your telephone No, Address copies of the necessary documents.
• Give the description of your complaint briefly and precisely.
After making the complaint
• Keep all the records of your complaint made. (If you made the complaint over the phone the name of the person/s you spoke to, the date. And the answer/s received etc.)
• Give your service provider a reasonable time frame to process the complaint. (Depending on the complaint.) Follow up with them over the phone if possible.
• If you have not received a response or a reasonable solution to your complaint you may appeal to higher authorities/committees formed by the service provider to solve complaints.
• If you still feel if your complaint has not been treated in a reasonable manner or to your satisfaction, you can make the complaint to the TRCSL for further examination.

SO IT IS IMPORTANT THAT FIRST WE MAKE A COMPLAIN TO DTV ABOUT THIS UNREASONBLE PRACTISE AND IF THERE IS NO RESPONSE WITHIN REASONABLE TIME, THEN COMPLAIN TO TRC.

IF WE ALL AGREE WE CAN CONTINUE...

WHEN THERE WERE ATTEMPTS TO MAKE COMPLAIN TO TRC PREVIOUSLY, THE DTV GOONS PLANTED IN THE BLOG BY DTV, MADE ALL SORT OF NOISES AND PREVENTED IT HAPPENNING AND DTV CONTINUED ITS MERRY WAYS.

I AM NOT SURE WHETHER SAME THING WILL HAPPEN AGAIN..

yakuza said...

dtv management seems to be nuts if you check new package allocations.

city hits is only given to "Value plus1949" without any additional charge. all the others will have to pay additional 50/=

good luck dtv. you will need it

(will there be any other dth providers who will start service in the near future?) looking forward to it.

i would have switched to dishtv, only thing which is stopping it is the initial cost of the equipment would be a waste.

sonik said...

I have absolutely nothing against sinhala teledramas or movies, but i dont watch citi hitz.

let them charge Rs.50 at the end of the month if they want to..... but I wont be paying.

lets see what they do.... these fellows must be thinking that their customers are also idiots like them....

furthermore... this is a bad business practice. people can actually take action against it legally, but the problem is our legal system isnt that good.. sad to say.....

Nalin said...
This comment has been removed by the author.
Nalin said...

Well said Thilini, you are spot on right. Most of the people out here (except Looser, Kumara and Alf)specially this blog's admin too are Kalu Sudda people and I think as you said they aren't have any kind of a supportive mind towards our local meida service providers, specially Sinhala language media providers, that's why this CITI HITZ DEACTIVATION SAGA came out.

janaka said...

Well I will wait for the bill to arrive. If it is increased by 50, wont pay that. I will ask them to correct their mistake and provide the number of channels that I was entitled to for my former price.

Still if they refuse, lets battle it out

Maddumage said...

I am agree with kumar, first we can complain to Dialog, no response we can gohead to TRC. Your explanation i am very happy.

DLR said...

I'm Sinhala & I love Sinhala movies & teledramas. But Cant watch these crap on CityShitz. What they r doing is remove several segments of 5-6hr teledrama and editted to 3 hr one witout concerning about the quality.

I'm not against Sinhala. I'm ready to pay extra for channel C, bCos it's quality is far ahead.

We are not fools to expect more quality in the future from cityShit. During last few months they didnt show any improvement.

DTV fools & DTV ass lickers
PL understand the actual problem.

Harsha said...
This comment has been removed by the author.
Looser said...

Yes I'm also ready to pay for Channel C but for CityHitz I won't pay a cent.

SLP said...

TO ALL DTV PEOPLE WATCHING THIS BLOG
----------------------------------
.
Here's the conclude of the todays battlefield
.
1. If you charge 50/- rupees you will lose Customers for CITY Hits
.
2. All of the customers, who are not with this blog will move out sooner or later from City HITZ
.
3. You have acquired our consent for changing content in our agreement and therefore you are capable of doing this kind of alterations.
.
4.It's bad ethics allocating our allowed slots to another channels and requesting to pay for the new one.
.
5. We DTV Customers, do not hesitate with Sinhala content, It's not the reason behind CITY Hitz.
.
6. It's not about paying further 57.50 but the content were receiving.
.
7. You will not be in a position such like this with Channel C and most of here will remain as Channel C Customers.
.
8.Your Licence is covered under TRC and you must obey their command and orders.
(Personnely, i believe that you re making a mass product for us, v CBN Subscribers, so i dont want to take an issue against your Licence, But,)
.
9.Enjoy Fair Business, People here will not leave to DISH or TataSky or any other, but they might terminate the agreement with yourself.
.
10. For us (CBN) you are doing fine as with the hole we were, but it's not an excuse to you to do the things this way.
.
11. All Dialog Subsidiaries are Organization friendly and not with the User. So you may enjoy unethical practises with us until we all get UNITED.
.
Remember, We are not as small or neglible as u think.
.
One thing to close.
We Appreciate Channel C Issue, and we Depreciate CITYHitz Issue.
.
Thanks and Best regards
One of the Crew.

sonik said...

theres nothing wrong with having a sinhala movie channel or music channel. infact, its high time that we got such channels. and as for channel c, its a different story. the local music industry is much more fast paced than the movie industry.

i woudnt have minded having citihitz if they actually showed "movies". that is not a proper movie channel. they just keep playing old sinhala teledramas. thats what makes it "shittyhitz" i'm sure most will agree that if we wanted to watch sinhala teledramas we would switch to freely available local channels like swarnavahini or rupavahini and watch brand new ones instead of getting dtv. who wants to pay and watch old teledramas???

Amaris said...

To Nalin

This has nothing to do with supporting local media providers and artistes.

The media companies should not have got into the business if they can't compete. Why should we pay them 50/- a month just to SUPPORT them. What do THEY do for us? This local artiste talk is just another ploy they use to rob us of our money giving us shitty stuff.

If the company can't make money selling their channel, they should start a kopi kade or something. If the coffee is good we can all go there and buy coffee.

janaka said...

I am in the previous premium package (1400 / 1620 with VAT). Now citi hitz is offered to the new premium package without charges but not to the old one (I presume).

Does it mean that all old customers have to upgrade to the new 2000+ package to keep getting all the channels? B'cos dialog will be removing channels and adding new 50/- extra channels and if you have another 5 or 6 such channels what will happen to old premium customers.

619 said...

VH1 is not included to the 2000 package. Is it a mistake or is that so?
http://www.dialog.lk/en/tv/tariff/tariff.html

alf said...

In a move that will lower the bill of the five-million direct-to-home (DTH) consumers by 5-8 per cent, the Telecom Regulatory Authority of India (Trai) has asked channels to reduce the bouquet rates on DTH platform by April 4.

The move will affect the subscription revenue of Star TV, Zee Group, Sony-One Alliance, Sun Network, ESPN-Star Sports, among others, who will have to significantly reduce prices for selling signals to DTH players.

However, this will help DTH operators lower the subscription fees. The average monthly fees per subscriber is about Rs 250 at present.

According to Trai’s pricing formula for broadcasters, pay channels can charge DTH operators up to 50 per cent of the per subscriber rates they charge from the cable operators in the rest of the country (non-CAS homes).

This means that if Star TV’s bouquet of 14 channels is priced at Rs 88 in non-CAS areas (70 million cable TV homes), it can charge only Rs 44 or less from existing DTH operators like Tata Sky, Dish TV and new entrants like Big TV, Bharti and Sun Direct. But all broadcasters are charging more from DTH companies than from non-CAS cable homes.

Explaining this industry analyst said: “As DTH platform is digital, there is 100 per cent collection of fees, while in the cable sector, the under-declaration (cable operators declare a lower susbcriber base than the actual) is 25-35 per cent. Therefore, even at a lower subscriber base, broadcasters earn more from DTH companies than from cable homes.”

Senior executives of most pay channels said they would abide by Trai’s order. “We are drafting the new rates, which will be submitted to Trai within the deadline,” said a senior Zee group executive.

Star TV India executives said the law would be followed. However, executives of sports broadcaster ESPN-Star Sports said discussions were on within the company.

The leading sports broadcasters has a three-channel bouquet (ESPN, Star Sports and Star Cricket) and its per subscriber cable rates are about Rs 45. However, instead of charging Rs 22 or less, ESPN India is charging DTH players Rs 50 per subscriber for just two channels.

Leading regional broadcaster Sun Network is also charging more, sources say. Its bouquet rates for cable homes are said to be Rs 114 per subscriber while it is charging Rs 83 per subscriber from DTH operators.

According to an earlier TDSAT order (appellate tribunal for broadcasters and telecom operators), Sun Network has to provide DTH players its bouquet of 16 regional channels for Rs 25 per subscriber.

“The Trai directive will help bring in parity in rates,” said a senior executive of Dish TV, the country’s largest DTH company.

Maddumage said...

Just couple of years back India did not have a single household with Satellite television connection. Consumers had to be satisfied with arbitrarily-laid-poor-signal terrestrial cable connections to watch their favorite TV shows.

Not anymore- In last 2 years itself more than 8,00,000 (Eight lakh) subscribers have opted for satellite-based direct-to-home (DTH) services. The financial muscle of the two operators - Dish TV and Tata Sky - the Zee and Tata groups, respectively, has resulted in aggressive marketing and advertising blitz - Shah Rukh Khan is Dish’s brand ambassador - tipping the scales.

Now, Reliance ADAG’s Big TV all set for March-2008 launch. They have already opened it up for Reliance employees and their families.

Reliance ADA Group’s Big TV is reportedly slated to commercially go on air in late March 2008, though some Reliance employees are already using the service. The channel claims to have 86 channels on air right now, with 64 expected to come on board over the next couple of weeks.

The company is offering the service to its employees at Rs 1,000, along with a monthly subscription package of Rs 325, which would entitle them to watch the channels being aired and also provide them with Rs 100 worth of Pay Per View (PPV) movies.

Big TV will be offering MPEG4 technology for the first time in the country and has the capacity of up to 250 TV channels, which it claims is much more than any current DTH operator. Subscribers will have access to 32 PPV channels, which will showcase Bollywood, Hollywood and regional films.

Big TV has priced it quite aggressively with Rs.1000 as the entry point that is nearly two times lower than its competitor Dish TV and SkyTV.

Globally, satellite-based direct-to-home (DTH) services have grown drastically over last few years and in some cases even beating the traditional cable connections. I see the same happening in India.

Along with these 3 operators, India is also going to see 2 more providers come in this arena.

The more the merrier!

I have not yet opted for satellite based services, if any of the readers have it in their homes- what is your experience?

LKDOOD said...

NewsX to be available on Tata Sky from April 14

LINK


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Sri Lanka In Focus-NEWS BLOG

Jason said...

Hi.. I've been looking at these dialog TV channels for so long... guys Arn't u going to bring in some new channels, Such as FOX tv Comedy Central.. etc.. these are channels we could enjoy... and damn i would pay not 50 but 100 extra for these channels..

Peace !!!

TechnoGuy Sri Lanka said...

@ Jason
I think Dialog is waiting to roll out MPEG-4 technology before adding more channel. Either they are not very good at multi-tasking, or else they have made a good plan (probably the first).

So the fate of the new channels depends on how the MPEG-4 testing goes, how long it takes to strike deals with the hardware manufacturers, how long it takes to produce the harware, and how long it takes to setup and test the system. Hopefully they will hurry up.

We'll have to be satisfied with the existing channels for now.

By the way, Comedy Central is not available in Asia. It is a good channel though.

TechnoGuy Sri Lanka said...

A-la-carte and Bouquet Rates of Indian Pay Television Channels

Click Here for information on Individual Networks' channel prices.

Click Here for information on All Networks' channel prices.

Notes:
*All information are in PDF files.
*All prices are in Indian Rupees (INR).
*1 INR = 2.70 LKR

LANKA INFO said...

Vote Now: "CiTi HiTz" - Get it deactivated or Pay

LKDOOD said...

Reliance Communications makes Sri Lanka foray

LINK


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Sri Lanka In Focus-NEWS BLOG

Micheal said...

Hi Guys,

Are the subscribers in the Once Premium Package - 1400 (1620 + VAT),
no longer considered as premium package customers, now that the package structure and prices have been revised?
If so, does that mean, come mpeg4,if another higher priced package is introduced, 1620 will be considered a non-premium package?

Funny business, this.

Stay cool.
Micheal.

Micheal said...

Hi,
Above should read as 1620(inclusive of VAT)

Thanks.
Micheal

Lightning_Struck_Tower said...

"Comedy Central is not available in Asia. It is a good channel though."

I will be interested to see the comments of our 'elders' once they see south park on TV :p

LKDOOD said...

"Comedy Central is not available in Asia. It is a good channel though."

I will be interested to see the comments of our 'elders' once they see south park on TV :p

LOL !

some shows will never be shown in SL

ONLY edited video

LANKA INFO said...

Official| Sun Rise | ABC radio Networks to get back on air

LANKA INFO said...

Official| Sun Rise | ABC radio Networks to get back on air

ShiviRocks said...

"Comedy Central is not available in Asia. It is a good channel though."

yea.. but there is a channel called The Comedy Channel in Australia.
Its no Comedy Central but still has an impressive line up.

Check out their wiki http://en.wikipedia.org/wiki/The_Comedy_Channel

Maybe DTV can get that and replace few of those Hindi channels.

LANKA INFO said...

Indian Premier League (IPL) for 2008. We have listed below the dates, times and venues for the 2008 IPL championship sponsored by the DLF Indian.

| IPL FIXTURES 2008

Looser said...

Thanks Priyantha

Lankikaya said...

Priyantha,

I downloaded your April guide. The extracter says the file is damaged so cannot be extracted to the original Excel file.

Can you check that out / post it again please?

TechnoGuy Sri Lanka said...

Sony Entertainment Television Asia is a channel dedicated to the Women. It broadcasts some interesting programmes (for women) which no channel broadcasts in India.

SET Pix Asia is a fully On Demand channel available on the SingTel Mio TV (IPTV) network in Singapore. It allows Mio TV users to choose and watch a movie of their choice at any time. There is also a sub-network named SET Pix Thriller.

Since we are in Sri Lanka and do not fall under the Indian regulations, Dialog has the ability to receive and broadcast SET Asia. It may become popular among the women even in Sri Lanka.

But there may be some broadcasting rights problem with SingTel since only Mio TV seems to be broadcasting the channel.

hush said...

guys locals adds and pop up ads are running on channel C. if thats the case then they should charge less for the channel when it becomes a payable channel soon.

Priyantha De Silva said...

@ Lankikaya,

Click Here to download via "divShare" link of the Programme Guide.

LKDOOD said...

ShiviRocks said...

"Comedy Central is not available in Asia. It is a good channel though."

yea.. but there is a channel called The Comedy Channel in Australia.
Its no Comedy Central but still has an impressive line up.

Check out their wiki http://en.wikipedia.org/wiki/The_Comedy_Channel

Maybe DTV can get that and replace few of those Hindi channels.

-------

i don't think DTV can get The Comedy Channel(Australia)

its not available outside Australia not even in New Zealand

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Sri Lanka In Focus-NEWS BLOG

yakuza said...

WrestleMania 24 on ten sport this sunday 12.30-17.30

@lkdood, shivirocks

have you checked out the Comedy Inc.2
on zee cafe on thursday nights. good australian comedy segments

yakuza said...

my personal idea is, dialog is screwing us by using the set plan!!!

it seems like channel c will also be included in to the "executive" 1949 package. and all the other poor buggers like us will have to pay an addition 50/= to get it.

LKDOOD said...
This comment has been removed by the author.
LKDOOD said...


Dialog can get the full Discovery Networks Asia for SL

channels available:

Discovery Channel, Animal Planet, Discovery Travel & Adventure, Discovery Home and Health, Discovery Science and Discovery Real Time

english & quality programming

i just love discovery :)


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Sri Lanka In Focus-NEWS BLOG


Lankikaya said...

@Priyantha

Thanks for the April guide.

I always depend on your guide and a regular downloader.

Your guide is always better & more reliable.

Thanks for your tremendous service.

Nokia said...

Sirasa TV charges for News First on thir official web Site. If they give the service on Mobiles and Satallite they may not get the money from overseas which they charge from poor srilankans living overseas.

ShiviRocks said...

@ yakuza

yup Comedy Inc is some good stuff.
might i also suggest (if ur not doing this already) downloading some episodes of Saturday Night Live.
one of the best sketch shows ever.

Dude said...

Hi guys long time no see. How's Avurudu. Saw an interesting article regarding MPEG2 to MPEG4 upgradability,

Scopus/Neotion enable field upgrades of MPEG-2 IRDs to MPEG-4 AVC


Source : NewVideoTechnology.net

Scopus Video Networks has unveiled a clever solution for upgrading professional MPEG-2 decoders to support MPEG-4 AVC decoding for standard-definition video, using a slot-in module developed in cooperation with French company Neotion. This solution is aimed at the installed base of MPEG-2 decoders in networks and Scopus aims to deliver a universal decoder covering HD, SD, MPEG-2 and MPEG-4 AVC next year.

"This is a dedicated solution that was co-developed by Scopus and Neotion for professional applications," notes Ovadia Cohen, VP Business Development and Marketing Communications at Scopus.

Neotion provides a number of innovative MPEG-4 AVC based solutions including its credit-card sized, plug-and-play 'pocket' decoder that will convert MPEG-2 set-top boxes into AVC capable devices. That is aimed at mass-market applications including digital terrestrial where MPEG-4 AVC is delivered into a legacy population of MPEG-2 receivers.

For this professional solution, the company's MPEG-4 Conditional Access Module (CAM) has been integrated with Scopus' MPEG-2 based IRD-2900 Integrated Receiver Decoders (IRD). This enables operators using these receiver/decoders to easily upgrade to MPEG-4 AVC in the field without the need to purchase new separate platforms.

"Several of the applications include re-encoding, format conversion monitoring and content distribution," Scopus says. "The solution also enables cable and telco operators to distribute H.264 (MPEG-4 AVC) content to edges where a full decoding to analogue is performed, thereby saving up to 50 per cent in bandwidth over satellite and IP infrastructures."

TV & Radio Sri Lanka said...

Please continue commenting under the post titled "The Question of Hindi...."

Admin