According to reports reaching us Dialog TV subscribers who activated the "day pass" to watch the T20 Finals were in for a rude shock when channels didn't get activated as per their request. It seems that Dialog TV Customer Care accepted that this occurred due to a technical fault. Hopefully the charges are refunded to the subscribers if it has already been billed.
It's sad to note that in the light of important sporting events, subscribers are unable to watch the matches due to "technical faults". Whilst it is accepted that technical faults do occur without prior notice, however they should be rectified in a manner that doesn't effect the subscribers viewing.
In other news, it looks like "temporary" Russia Today channel has become "permanent". One sports channel is now out of Dialog TV and with the FIFA World Cup to be telecast on Sony Six & Sony Six HD, it's yet to be seen whether we are deprived of this important sporting event. Dialog TV is relying too much on "temporary" fixes to "permanent" problems.
Please keep us updated on the latest on Dialog TV as the days progress!