Friday, June 15, 2007

Ten Sports, Hallmark, HBO Hits now testing

Last night subscribers were in for a pleasant surprise when they received a message from Dialog TV stating that some of the new channels have been activated.

At the moment Ten Sports, Hallmark and HBO Hits are being tested as new channels. We are told as the days progress more channels will be added such as Neo Sports, Neo Plus, Australia Network (formerly ABC Asia Pacific), Star Package. It is likely that HBO Family will also be introduced along with the others within the course of this month.

Among the returning channels SET has been reintroduced along with Fashion TV, however the frequency carrying Fashion TV has been scrambled at the moment probably to facilitate the testing of some other channels. Furthermore according to information God TV may be introduced. This channel may be given only to subscribers who request for it and we believe that Dialog will be able to make use of this channel to promote their connections further by targeting the Christian community in Sri Lanka. Before the closure of the then CBNsat we know that they received a tremendous amount of requests for this channel. Even Fashion TV may be given only to those who request for it and these channels that have to be requested may carry an additional charge.

The new channels last night had a fairly high pixelation level but it seems that it is much better this morning. However in Ten Sports the EPG has been activated but sound is available in the left sound signal only causing the channel to have very low audio level compared to the others. We believe that there will be problems since these channels are still being tested and once testing is completed and the official launch draws near the problems would have been cleared. Please keep us updated on the latest updates on Dialog TV as the days progress.

Hallmark Channel Website - http://bd.hallmarkchannel.tv/
Ten Sports Website - http://www.tensports.com/
HBO Hits Website - http://www.hboasia.com/hits/home

102 comments:

Gamini said...

@ riky

nice to have some new great channels.thank you very much for everything,
Anyway, i remember u say yesterday that neo and plus and ABC would be
given today. is it possible?

are they hoping to give hbo family as well ? I'm asking bcoz u didnt
mention about it yesterday.

Priyantha De Silva said...

DTV June Schedule

DTV channels' June schedule with new lineup available here. Click on below link & Save the file in to your PC as an Excel sheet.

*HBO Hits
*Hallmark
*Tensport
*Star Movies
*HBO Family
* Discovery Information Guide,
* Travel & Living,
* History Channels &
* AXN's episode numbers are available in this new DTV Schedule.

Download the file as Excel Sheet on "http://www.divshare.com/download/870174-ffe"

( I repeat this for the new page for new comers )

Priyantha De Silva said...

@ Free-man,

Call again DTV customer care & ask from another one. Some DTV guys give wrong answers, I've experience.One time When I had a problem I've called about five times (In different times) & asked the same question. Finally I received the real one.

Priyantha De Silva said...

Any one Who need cricket information & schedule of the matches till Feb.2008 ( All matches around the world)

Visit below link
http://cricketschedule.blogspot.com/

(Ex.Bayliss named Sri Lanka coach)

Jesika said...

Still in the HBO Hits site the Srilanka is not updated !

Priyantha: how did you get the HBOHITS srilanka schedule?

Priyantha De Silva said...

@ Jesika ,

No, It isn't Sri Lankan. It's Singapore Schedule.
We must subtract 2 1/2 hours from these times.

As you said they didn't updated to Sri Lankan schedule.

Gamini said...

Thanx Riky

yeah. we should thank DTV for everything they had done in the past few
days. And we should also thank riky and kalu for giving us the correct
information at the right time.

AMD said...
This comment has been removed by the author.
AMD said...

Yes, a big thank u to the DTV team for all their hard work and good luck for the future.
Thanks also to Riky for always giving updated info on DTV, despite many other spreading false info.

Check the BETA version of HBO HITS.
It has trailers of the movies too.

http://www.hboasia.com/beta/hits

AMD said...

For NEO Channels

http://www.neosports.tv/index.asp

Priyantha De Silva said...

Some other blogs are Out Of The Road ,
We are the only one live as a family in the web.Some one must be here with responsible words, Like Riky & Kalu. (Credit for true resources)

Thanks to them we can keep our mind in peace.

Also we must thanks everyone of DTV who contribute to give us better service to the people . We've waited many months talking many things till reach to this moment. Now It's coming & happening. Dates are not important, We can be happy because ,finally something is really happening to see, making others jealous & to making the way to buy only DTV in sri Lanka without any others .

@ Some jealous comers,

Any of you can't cheat us in any time. we aren't babies to believe everything publish in this blog to get as reality. You can come in different times in different names to make us trouble.

All of us are aware & awake for that.

Gamini said...

hey guys!!!!!!!!!!!

now there arent any test channels. All arent working. Now the duplication is also there. That is that from the 3rd TP they are giving the same ones which are given by the 2nd TP. In the test channels it says e48 no signal.
NOw in the 3rd TP they arent giving the four test channels.
could this be bad news or good news?

riky what could this probably mean? any idea?

guys pls comment

Gamini said...

do a system restore and see... those 5 test channels arent there...

Gamini said...

have we gone back to square number one?( with that duplication.)

or could this mean that they will some more channels too ?

soorapappa said...

If anyone needs to convert time in the excel sheet, just create a macro and copy paste below code:

Sub CorrectTimeDifference()
Dim diff, mydate
'set time difference in minutes
diff = -150
For i = 11 To 1000
If IsDate(Cells(i, 1).Value) Then
mydate = DateAdd("n", diff, Cells(i, 1).Value)
Cells(i, 1).Value = Format(mydate, "h:m")
End If
Next i
End Sub

Enjoy :-)

soorapappa said...

PS:

@Riky,Kalu,
Thanks a lot for reliable info, you provide here.

@Gamini,
Thanks for the status updates.

@Priyantha,
Thanks for sharing prg schedules.

Micheal said...

Hi All.

Testing channels are no longer there.
Does that mean a few more will be added and then re-activated?
Lets hope so.

micheal

Gamini said...

yeah michael

lets hopes so.

But i have a really bad feeling that wheather we have started the game again from square number one.

da problem is that if they were hoping to add some more channels too y wud they hav got rid of the remaining ones?

@ riky

there is not a technical problem this time know?

sonik said...

what happened...???

Gamini said...

dunno men. at once the test channels were replaced by the channels in the 3rd tp.

we thought they might be adding neo , neo plus and abc today.

riky, r u aware of the problem?

Gamini said...

guys!

great news
the ABC channel is now introduced with the other four channels.

they might introduce more at night. cool eh?

Looser said...

@Gamini

Be patient, don't you know that they are testing and they have not started officially. Don't expect to view these channels all the time. Give them some time. We waited 6 months without any channel so why can't you wait few more days ha

Hanees said...

TWO MORE CHANNELS ARE ACTIVE NOW

TEST 6
TEST 7

Free-man said...

When someone told me to do 'Restore..." yesterday, I got the RED-LIGHT: having full signal loss last night. Luckily, DTV team (promptly) came today and fixed it.

Good to see a complet detailed EPG (in Discovery) for one full week.

riky said...

Rugger fans - On Australian Network on saturday.

1.30 PM - ALL BLACKS - CANADA

7.00 PM - WALLABIES - SPRINGBOCKS.

Hopefull they will activate the two neo channels on test 6-7 in a couple of hours.

cbnsatcustomer said...

gamini poddak iwasala hitapan :):)

Thanura said...

@ free man,
after the system restore u have to turn on the LNB again. then u will receive the signals. after that do a manual channel search.

JD said...

Hey Gamini,

no offence man, but be a little patient, don't fuss on about every little change. I'm sure everything will be sorted out quickly.

TechnoGuy said...

All I want to say is, to everyone:

Be Optimistic!

TechnoGuy said...

As of 9.45 PM:-

Test 1 - TEN Sports
Test 2 - Hallmark Channel
Test 3 - SET
Test 4 - HBO HiTS
Test 5 - Australia Network
Test 6 - Test Card and Beep Sound
Test 7 - Test Card and Beep Sound
Test 8 - Odd image (like bacteria under a microscope) appears for a second and then turns to "Service Not Authorised
Test 9 - Not Active Yet

This is going to be a grand weekend!

Hope the Dialog engineers get some well deserved rest during the weekend and come back on Monday to complete this great package for the customers.

Lightning_Struck_Tower said...

Satlanka dudes are selling DialogTV to India!

http://www.satellites.co.uk/satellite/dedicated-dth-india-region/96837-new-channels-packege-south-asia.html

Indians are so keen to buy it it seems. Dialog will pwnz0r Dishtv and Tatasky if it officially enter Indian market.

sonik said...

well all i can say is that, its quite evident that we cant jump to conclusions as soon as theres a signal loss or as soon as a channel is scrambled. after all, they said that they were "testing" channels. so, once again, i think patience is a virtue to be practiced.

hey can sum1 tell me, do they use 1 dish per channel or do they use sumthin like a quattro lnb and get multiple channels?

Priyantha De Silva said...

Now,

Test 6 - Set SAB

Picture quality is superb, But Freezing problem is high of SAB.
I think firstly, DTV must introduce most favorite English channels of the region than Hindi feed. Sab, can be introduced after some more English channels like "Star" & "Disney".

Up to test 9, Active after 11.45 pm on Friday.

Why they don't go to introduce 'MTV' Europe.

AMD said...

As of 1.12 am

Test 1 - TEN Sports
Test 2 - Hallmark Channel
Test 3 - SET
Test 4 - HBO HiTS
Test 5 - Australia Network
Test 6 - SET SAB
Test 7 - Test Card and Beep Sound
Test 8 - Test Card and Beep Sound
Test 9 - Not Active

Gamini said...

guys!!!!
i need some help from u all.
pls help...

Normally I am getting video from an S-Video cable to the main TV at home.( In the TV room.)
And to the tv in my room, i'm getting video from a normal antanae wire. I have tuned to a regular channel.

But my prob is that, from couple of days ago there is no colour reception to the tv in the bedroom. Even though the main tv does. ( dunno wheather its after the software update) Even though there was colour earlier.

is there any other better way of getting video from the decorder to the tv in the bedroom?( The tv has AV though.but no S-video)

in the main tv also, there was no colour when i tried to check from a regular tv wire.( bcoz i wanted to check from it.)

so pls help...

KIDO said...

Hi Everyone…
Attached herewith the DTV upcoming channel details with the date.

NDTV
14/06/07 (Pending)

HBO HITS
14/06/07

HBO Family
30/06/07

Hallmark Channel
Already Active

STAR movies
30/06/07

Vijay TV
30/06/07

SR TV
14/06/07 (Pending)

STAR World
300/06/07

ABC
Already Active

STAR Plus
30/06/07

SONY
Already Active

SONY SAB
Already Active

TEN Sports
Already Active

NEO Sports
15/06/07 (Pending)

NEO Plus
15/06/07 (Pending)

GOD TV
30/06/07

THE BUDDIST
28/06/07

FTV
30/06/07

Cheers...!

KIDO said...
This comment has been removed by the author.
Angel said...

This has been a great week end

Angel said...

Hi Friends, Dialogtv customer care informed me that they will be launching new channels on 30th june 2007. But all the channells will not be available for all the packages. I have old 900/- pkg. I can upgrade my pkg to old 1400+vat to get all new channell as per DTV cutomer care.

KIDO said...

Pls check SRTV is Working now...
@ Angel;
Yup, DTV is going to do some major changes in the PKGs.

Gamini said...

yeah. they added SRTV at around 10.30am.
anyway, that means that they are working on Saturday also. It shows that they are working really hard. I never thought that they were working in the week end.

nice going guys

cbnsatcustomer said...

All the new channels (Test1 to Test9) are scambled except SET and SET SAB today.

KIDO said...

That’s correct Gamini, DTV AIR Engineering service is available 24/7. DTV ppl having some problem in getting NDTV reception.

TechnoGuy said...

All except SET and SAB are scrambled for me too.

@ Gamini and Kido
Are you both telling the truth? Maybe it the channels have been disabled in our areas (areas based on irdeto card numbers).

Maybe you can try calling hotline 4606060 to get the channels enabled. It worked for me when they launched STAR Sports and ESPN in 2006.

LANKA INFO said...

SET and SAB are working now, others are scrambled for me too Bro...

KIDO said...

same here...

Priyantha De Silva said...

Can anyone confirm except SAB & Set, any test channel available today ?

Others are scrambled .

@ Gamini,
How about you ?
Can you see any one of them than Set & SAB ?

Matara ayiya said...

I dont have much knollage about this dialog tv thing. reading this blog I learn lot of things.But I am interesting to know is there a way to activate english subtitles ?This can be a foolish q.. sorry about that.

Free-man said...

So far, the normal connection fee DTV has

been Rs. 17,900/=. Now, it's Rs.

Rs. 12,500/=, which will be a great

boon to encourage many new users.

Haven't got June prog. guide paper copy by

post yet. (Luckily, I got it from a DTV guy.)

This time, print quality is poor and few

channels listed.

Jessica, God TV will be there, by 30th

June.

Problem with detailed EPG exists, as it doesn't

appear always - probably because they are

experimenting. If you off decoder and put it back, it comes.

Thanura: after 'Restore' it was red-light - no signal.
Thanks; its working now.

Priyantha De Silva said...

IRD Upgrade Has Errors ?

@ Gamini,& @ Admin,

I've seen Gamini's request in the morning. But dodn't give an answer until any other gives. But it didn't happen, then I try to explain as I can. Because this a responsible topic .

I use a TV Card to record from DTV till IRD Upgrade. After that (Upgrade)I can't receive DTV signals on My PS in Colors. Because the streams getting from Video & Audio are different than existing Pal_BG.

The sound comes from "DK" stream, But it must come from "BG" Stream. ( I can't explain how this happen)
Can anyone explain how this happen ?

Now anyone can't get the signal in using antenna position of back of the TV to receive DTV signals from the Decoder. I didn't published that here because others (sometimes) think I tell lies. ( That IRD Upgrade Has Errors )

Then we can imagine Why they've stopped IRD upgrade Facility after two days of introduce.

There must me some people who use antenna position , If they do IRD Upgrade They can't get Colors , But only Black & White.

Free-man said...

Gamini; Some new decoders don't show colour when tuned to UHF. (That's what Priyantha says here too.) Even DTV folks cant help that prob. Try the the video line.

Priyantha: Thanks for yr. advice. Anyway, decoder is working now.

sonik said...

are the channels still scrambled? im getting all 9 channels on tp3. nothing new. with two test card channels.

satlanka said...

hi all...GREAT NEWS>>>
Rupavahini is FTA on ST-1. (TV Lanka DTH). We salute you both TVL and Rupavahini. At last you ppl have understood the importance of keeping local Tv channels free to air. I would love to see other local TV operators (TNL, MAX, Derana etc..) too come forward and start-up a new chapter in Sri lanka's TV history. Then we can proudly say we sri lankans too have a DTH service as same as India. (Where all most all the local TV stations are beamed to sri lanka/ south Asia on one satellite.
TV Lanka you are doing a great job indeed on behalf of all the FTA Enthusiasts. Keep it up..

www.satlanka.tk

Priyantha De Silva said...

@ Free-man,

The problem is with the New Software ,Not with the decoder. Because, Until IRD Upgrade, it shows multi colors. After the Upgrade, It shows only Black & White colors with antenna input.

Then, The IRD Upgrade has an error.

Priyantha De Silva said...

@ Sonik,
Do you mean all the test channels can be watched today ? I asked customer care then they told me the new channels come 30th of this month. Also SRTV isn't testing ( SRTV not today )now.

Can you watch SRTV ? Also Tensport, Hallmark & Hit ?

Who is this KIDO ? the profile comes from June for KIDO. Then he's a new one. Can we believe him ?

Priyantha De Silva said...

"Dialog’s rights issue oversubscribed"
-From today's new English Paper,
Lakbimanews

http://www.lakbimanews.lk/feb/feb11.htm

hsjaya said...

Good morning friends, Since DTV started introducing new channells I have a peculiar problem. My channell list shows about 75channells. Except new 05 testing channells all other channells have been duplicated. For example I have two channells showing ESPN, Discover ect. Ican use both the channells and watch the program. Picttur quality is equal and there is actually no difference. When Inquired form DTV C care I was informed this is because DTV is Teting and thos duplicated channels will be replaced by real channells. Does this mean DTV is going to provide 75channels. Any body have any idea about this. Has anyone experienced same chnnel duplication ?

laksirif said...

Hi All,

Still all test channels r out except Sony & Sab. Hope DTV will put these back during the day.

Priyantha De Silva said...

hsjaya ,

They're not new channels. this is common in every Decoder sometimes make duplicate when re-scanning.Even I had of mine.You can throw away the duplicate ones & keep the default ones.

Did you try "Restore Factory Default"
of the Decoder using password 9949 or 1234 ?

hsjaya said...

Hi Priyantha,
I did not do re scanning or restore factory defaults. I only created a favourite list. But suddenly all the channels got duplicated. Do you knlow how to get rid of these duplicated channels . If so pl let me know.

hsjaya said...

Hi priyantha,

I only created a favourite list. Did not do arescan or restore factory defaults. How can I get rid of this duplicate channells. Will it go automativcally when new channells are launched ?

Free-man said...

EPG detailed guide can't be seen all times.

If you can't see it, press EPG button and wait 10-15 seconds. Sometimes, it takes as much as 30 seconds to see the detailed prog. guide.

For my favourite programs, I set reminders in the detailed guide. Even if you are watching another channel on DTV, a prompt will remind about your 'reminder' prog.

KIDO said...

@ Priyantha De Silva:
U can trust me Bro.
FYI: am also a CBN SAT user.lol.

Gamini said...

ya men. Its working. Test 1 to test 6 is working. 7 and 8 has test card. Test 9 is SRTV. And 10 is not active yet.

Gamini said...

@ technoguy

wat d u mean by telling the truth? They are working ok. pls check. Anyway, why should i lie. So good to me know. :-(

Gamini said...

sorry!! spelling mistake. Its not so good. ITS NO GOOD. lol

TechnoGuy said...

@ Gamini
Sorry if I hurt you. But only you seem to be seeing the test transmissions now.

Only SET and SAB can be seen on my connection. All others are scrambled.

Maybe the Dialog people missed out your area when scrambling the channels. That maybe why you can see what they are doing.


Anyway, for those who get only scrambled eggs, you will probably get back the test channels tomorrow (Monday).

TERRY said...

Gamini is right and its active,and whats the pakage you have?

TechnoGuy said...

I have the top package (Rs. 1400)

KIDO said...

Hi Everyone…
All the NEW Test channels are working without any interruption. (But only the NEW decoder users can watch this/ old users able to watch after 30th june.)

Priyantha De Silva said...

@ Gamini & TechnoGuy,
Even I can't see test channels except SET & SAB, until now.


@ hsjaya,
Do Restore….It’s very easy to do if you have new software ( If you buy after Dec. 2006 ).Do now.

If you have old software you have to get instruction to do it.(Otherwise you’ll get the problem that free-man has got.)
If you need instruction, see the last page (below) from the old post.

Whatever you did , comment here after that . I think it will reduce to 54 channels. Not 75.



@ KIDO,
I didn’t say I’ll not trust you. It’s very sorry to heart your heart. It’s OK.

hsjaya said...

Hi Priyantha,
Are u there

Can you help me to solve my channell duplication problem ?

hsjaya said...

Hi Priyantha,
Thanks for your advice. I visited the page and made a hard copy of same. Could you further clarify on the fllowing advise you have given to Free-Man

@ Free-Man,
You must do this after the the black switch of the back of the Decoder switch off for a minute & switch on.

What exactly you meant by " You must do this after ".

Pl clarify, because I am scared to restore factory defaults as my tv will give further problems to me if I dont do it properly.

Thanks for your time and advice Priyantha.

Have a nice day |

riky said...

Contrary to the comments here DTV has not done any IRD upgrade at all and it will be done in near future.

The reason some can see the channels and some cant is that their is a software issue on packaging and it is being sorted out.

TechnoGuy said...

Thanks Riky for the information.

The previous update that occured a few weeks ago was only testing. This test allowed old decoder users to upgrade to the June 1st 2006 sotware which is now on the new decoders.

The newer upgrade which Riky is talking about will be released soon.

Lets hope most of use get back the channels soon. I thought maybe they had gone for a weekend break and shut down the channels then.

Sinhala Guy Sri Lanka said...

SET/SET SAB arunahama mageth new channels scrambled....
Mama inne middle package eke.( Rs.900 ).......

Gamini said...

so what does that mean? I have the 1400 package. Does it have to do anything with the package?( i dunn think so.)

@ priyanth de Silva

u r in Matara know?i also livve in matara. so that mean that there isnt anything to do with the region also.
I also did da softwre update when they gave it last week. so could it be something with the software?
i think technoguy, priyantha de silva also had done the software update. Anyway, everything would be sort our tommorow. so nothing to worry about.
As many others had told me eaelier we should have patience.

Gamini said...

riky

any news about star cricket and maharaja tv and art tv?

TechnoGuy said...

I have the software upgraded.

Hope for teh best tomorrow.

riky said...

Its a software issue which they will sort out in 1-2 days and the IRD upgrate some people are talking about is test done by DTV and they did not do any real time IRD upgrade,this will be done in the very near future.

Gamini- Maharaja TV wont be there as they have taken a policy decesion of not to go with any pay TV station.Star TV will be there once its officialy launched.

Gamini said...

riky

thank you very much for the information.

will u pls be kind enough to tell me when dtv is hoping to give neo channels also?

thank you,
Gamini

riky said...

Neo was to be activated on Friday,but due to the software issue it will be done tommorow or day after,The two test cards are identified for neo.

Priyantha De Silva said...

hsjaya ,

There's a switch back of the Decoder. You can switch it off & Switch on.
After that ,
You can do the restore factory defaults. If you've something on your mind to do that, Call the Customer Care & They'll give you the instruction step by step.

Matara ayiya said...

In here there are four five active bloggers from matara. like priyantha de silva, gamini and sinhala guy means matara people interested about satalite tv.But when we go to the town there is no shop selling satalite tv eqvipments like LNS's.Do you know any shop please tell me?

KIDO said...

@ Priyantha De Silva:
No its oke bro, my mistake.

>> As I said earlier, OLD (CBN) decoder (1375/=PKG) users cant get this Test transmission (SAT & SAB only working for the time period) till 30th June.

>> Attached herewith the DTV upcoming channel details with the date.

:: NDTV
14/06/07 (Pending-Reception Error)
HBO HITS (Active-REC programes)
14/06/07
HBO Family
30/06/07
Hallmark Channel
Already Active (Test Run)
STAR movies
30/06/07
Vijay TV
30/06/07
SR TV
Already Active (Test Run)
STAR World
300/06/07
ABC
Already Active (Test Run)
STAR Plus
30/06/07
SONY
Already Active
SONY SAB
Already Active
TEN Sports
Already Active (Test Run)
NEO Sports
15/06/07 (Pending)
NEO Plus
15/06/07 (Pending)
GOD TV
30/06/07
THE BUDDIST
28/06/07
FTV
30/06/07

Cheers...!

AMD said...

Riky - Can u confirm the the above dates ?

Is it true that the OLD decoders can get the test transmission until 30th June ?

Kaushal said...

I think Star Cricket has been launched from yesterday because there are ads on ESPN and Star Sports about the upcoming programs on Star Cricket and asking viewers to contact their local cable operators for subscription. So the question is will DTV be adding Star Cricket to their lineup because otherwise we may miss most of the upcoming live cricket action such as the Twenty-20 World Cup which is scheduled to take place in September this year, and it will most likely be shown on Star Cricket.

nishantha said...

To RICKY,
We Know about you and Your Great work to DTv lovers For last Two or Three months.

Please Confirm Us that New channels Only working to New decorders.

Please Tell us.

D.L.R. said...

DTV is always treating old customers in lower grade. Why cant they put good two channels like HBO HITS & Hallmark instead of sony crap channels.

Riky, is this DTV's policy?
treating loyal old customers with crap channels. As we bought our decorders from CBNSat, As we paid 17500/+, As we wait in dark nearly 6 month, we cant see any good channels during testing period.
How crazy U R?

hsjaya said...

Hi Priyantha,

As per ur advice I was able to do a restore and removed all duplicated channells. What I noticed was that the procedure went only up to scanning level and stopped there and prompted a message that scanning is successful and completed. I did not have to follow the entire procedure to get the channelles reset.

However I can only see two hindi test channells . All others are scrambled. That may be due to I am having an old decoder. Doesnt matter. There is only few days. I think we can wait till 30th June for full functionality.

Again thanks for your help and advice. It is great to have guys like you in the blog who is caring about others. Keep it up Priyantha. Have a nice day.

nishantha said...

RICKY.....
There is a question For You

bank_dude said...

Last Saturday I watched Aus. network, Tensports, Hallmark, HBO Hits in my borother's connection which he bought this March. I came to my home and try to watch the same but except for SET and SAB others were scrambled. I spoke to customer care agent on English line and a guy with a massive accent told me that he cannot activate those channels because they are not officially launched. So I kept the phone. Then after an one hour I called DTV customer care on Sinhala line and this time a girl answered. I told her the situation and she told me that she cannot place any complaint because those channels are not officially launched. So I told her that I wathced those channels on Friday evening. Then she did a system reset at DTV end and I able to see those channels. I don't understand why that English speaking ponnaya cannot do that.

yakuza said...

hi
does this mean channels such as ten sport, hbo hits , abc.... are currently active for the rs.1400/= package.

riky said...

Nishantha - No its not the the case,The test channels are even working for the old decorders and its a genuine software problem which they are sorting out and will be ok in 1-2 dates.

Yes,The dates are somewhat correct and it may vary,As they may be advanced if everything goes OK.

AMD said...

Thanks Riky.

Hope to see the test channels back on air soon.

hsjaya said...

Hi Riky,

Dont you think that it is high time that DTV make some clarification regarding the testing and channell accessibility as lot of customers are getting impatient and angry. It is unfair to expect customers to wait and wait impatiently while few others enjoying priviledges. As you clearly explained I also assume there is no dicrimination towards 900/- and 500/- pkg customers but only a software issue. Lets give them some time to solve the issue.

Priyantha De Silva said...

When I called to DTV customer Care,

* The program schedule has been posted to 1,400 customers only. If I want one, I must go to Dialog Acarde , From Matara to Galle.

* they ask me Who're the responsible,
customer Care or friends on the web ? & Told me wait till 30 , Don't believe others, in angry when when I said some others are able to watch testing channels.

If So then what's the meaning of the message they've sent via mail information ,requesting to see testing channels ?

* And finally he said ,
I can upgrade my 1,375 ( Old, CBN Package ) to new DTV 1,400 Package by a Fax, with a copy of both sides of ID.

( Only 25 rupees different without Tax)

there're so many problems with these 25 rupees different.

Now I'm going to do this. After that the name of CBN of the decoder will be deleted & DTV appear with Upgrade.Because they don't care CBN customers,

sa said...

him
nice work guys

sa said...

hi,
I have a small problem. i know it is not related to current thread but I hope U guys can help me.
I connected DTV to the TV using Video1 input.
(TV has three input-Video1,Video2,DVD)
so now I am unable to connect my DVD player to the TV. if I try to use some other port like Video1/DVD then it dont give me a pic or sound.
both DTV and DVD player work well with Video1 input.
appreciate anybody can give me a help to sort this out.

cbnsatcustomer said...

@sa

I think when you play a DVD, you should select the video source using the tv remote. Video1 works because that may be the default source

soorapappa said...

@sa,

I think your TV's video2 and DVD inputs are not working. (I hope you've changed the input to AV2 or DVD correctly on your TV).

Thanura said...

Guys,
I have the old decoder with old software.(CBN SAT one)
i had the 900 package. but i upgraded it to 1400 package today. after i sent the fax(saying i want to upgrade my package), it only took a little while for them to activate HBO and HBO signature.

**Before the upgrade, SET and sony sab were the only test channels i was able to see(after friday).

*after the upgrade i can see all of the channels.

*ten sports
*hallmark
*set
*Aus network
*hbo hits
*sab
*neo sports
*neo sports+
*sr tv