Wednesday, June 27, 2007

Rs 100/= package

Dialog TV have introduced a package for which the rental is only Rs 100/=. This will no doubt cater to those who are unable to watch local channels via their regular antenna. In addition to the local channels the subscriber will be able to view channels such as Zee Cinema, Zee TV, Zee Music, Zee Sports and Al Jazeera. There are 12 channels in this entire package. In addition they have also slashed the connection fee to Rs 12,500/=.

All this comes ahead of the scheduled launch of channels such as Ten Sports, Hallmark, Neo Sports, Neo Sports Plus, HBO Family, HBO Hits, SRTV, Australia Network, NDTV, The Buddhist, God TV, Star World, Star Plus, Star Movies and Star Vijay.

We believe that the people who enjoy Hindi programming and are out of the coverage area of local channels will be drawn to this package. Dialog TV should strive hard to solve the issues that are present in their customer service and solve all technical issues too.

Press Release : Dialog TV introduces unique Rs. 100 rental package

76 comments:

nimal said...

"General Manager Sales and Marketing at Dialog Telekom Nushad Perera said, “The Dialog philosophy has always been to give our customers the best service at the most affordable prices. We are constantly innovating to find ways to customise our service so that our customers’ needs and desires are catered to. The Dialog TV Rs.100 package is the first of its kind in the world from a satellite TV provider. We have also brought our connection fee down, in this way we now offer customers the best rates in the country”.

Pleae make your philosophy more meaningfull by paying due respect to old customers

mohandev said...

Don't be impatient, good things are yet to come, keep enjoying DTV till then. Rest assured you will not be diappointed after 30th !

dannymot said...

I am a Comet Cable user contemplating on switching over to Dialog TV.

Many Dialog TV users I have spoken to complain of poor video/audio quality and deterioration of signals when there is rainy weather.

Can anyone comment please?

TERRY said...

danny.

Rain effect is common to all DTH services using KU band.Lately DTV has reduced the rain effect to a negligable level(for 5-10 mnts during huge cloud cover) other than that there is no quality drop at all.

I used Comet and the picture and sound is streets ahead compared to them.

cable said...

dannymot

I recently changed over too! trust me as terry says its far better than comet you will not regret it

Gan Development said...

I am very much interesting to get DTV to my Island in Maldives. I have already checked their signal from a 12 feet dish antenna. So, the signal level is ok for here. Therefore, please let me know the possiblites to get DTV to Maldives. my email: laamugan@gmail.com

hsjaya said...

hsjaya said...
Dude,

It is very obvious what DTV is trying to do.

This is my guess.

They are having a list of customers who are in 1375+ pkg and they know some of them can view test channells.

They are slowly scrambling premium channels of these customers.

TEN SPORT channell is a premium channell and that may not be given to 1375+pkg.

That will only be available for 1400+pkg. Therefore they are slowly taking away these premium cahnnells from 1375+ customers to avoid any legal hassells or complications may arise after 30th June 2007.

Only the people who have access to DTV blog can share thier experience with us. But others may be silently suffering cursing this DTV is" INNOVATIVE MARKETING "

Other 1375+ customers who are watching premium channells should expect this same thing to happen them in coming days.

DAER AMD,

Yes I have lawyer friends. If you let me know exactly what clarification you want I can get it done.

So Pl let me know. It is always pleasure to do something for common good.

ALF, You have missed the point I have been trying to stress.

I or anyoune else in this blog do not have anyting against Mr. Naushad. He is only an employee.

It is stinking Customer care policy of DTV , that we are against.

How do you feel if yous Electricity supply is disconnected when you are having a function at your home without any notice ?

Or else how do you feel your water supply is disconnected when you having a good bath at the end of the day ?

Do you think it is reasonable and fair ?

Generally good customer service should first look in to need and wants of customers and then establish their policy.

We dont see anything of that kind from DTV.

It is trues that they bail out CBNSAT, and are trying to give some good preimium channels. We really appreciate that.

But that does not give them a licence to discriminate and harass old CBN customers which they are doing now.

Improving of the customer service should not be at the cost of OLD CBN customer. DTV is here today because of these old CBN customer.

Just imagine if all the CBN customers had bought LBN, COMET or DISH there should have been nothing for them to purchase.

This stinking customer service policy is coming from Chairman and his board of directors, perhaps CEO and Very senior management staff.

Other employees will have to implement it. Ther is no option for them.

SO we are not against any individual.

It is the DTVs strong armn tactics we are against.

And dear ALF same applies to you also.

alf said...

HSJAYA,

HE IS NOT NAUSHAD,HIS NAME IS NUSHAD,CANT YOU UNDERSTAND A SIMPLE THING LIKE THAT.

hsjaya said...

Sorry mate, My apologies for the mistake.

Vishkid said...

For all those of you who defend DTV at any cost (it's pathetic) - and ask whether if subscribers have any legal recourse at all --- yes, there are all sorts of legal avenues to get at unfair trade practices.

While LST is right in pointing out about the lack of DTH regulation there are several authorities who regulate broadcasting, consumer services and trade. DTV customers who feel they are being cheated by DTV (which they are that's a fact established through this blog) can seek relief from any of them. CPA in essence is the most potent authority in that sense and they hv the right to seek court injunction to stop any unfair practice towards consumers.

But those rights must be exercised carefully as we don't want maliciously interested parties (like Balugalla's clan) to move in to curtail DTV using this as an excuse.

Also, I'm disgusted by the fact that DTV is using their own ppl to infiltrate the blog just to promote DTV and get ppl to convert their packages. There are couple of very good resources like Riky but the rest are just trying to eke a sale out for Dialog.

OTOH, I'm happy for ppl like D.L.R, HSJAYA and LAKSIRIF who hv understood the root issue and have not fallen on the wayside.

AMD said...

@ hsjaya,

I wanna know if according to our agreement, can DTV add/delete or increase/decrease package rates at their discretion without informing the customers like TATA Sky & Dish ?

Lankikaya said...

Further, you may check whether it is fair trading to give 15 channels for 1400/= and nothing for 1375/=, a difference of 25/=.

I assume that the channel distribution should be fair to the monthly payment.

D.L.R. said...

Ricky How can we trust your words.

I'm CBN customer since 2005.
I realy enjoyed when I see channels list is growing, But unfortunatly it was block, only because I'm a old CBN customer & a person who suffer almost 6 month during those days. DTV may think we can suffer more as we already suffer lot. I'm not against you, but your all information is not correct. here few comments u made earlier
---------------
riky said... on June 17, 2007 2:25 PM
Contrary to the comments here DTV has not done any IRD upgrade at all and it will be done in near future.

The reason some can see the channels and some cant is that their is a software issue on packaging and it is being sorted out.
--------------------------------------
riky said... on June 17, 2007 6:57 PM
Its a software issue which they will sort out in 1-2 days and the IRD upgrate some people are talking about is test done by DTV and they did not do any real time IRD upgrade,this will be done in the very near future.
------------------------------------------
riky said... on June 18, 2007 10:42 AM
Nishantha - No its not the the case,The test channels are even working for the old decorders and its a genuine software problem which they are sorting out and will be ok in 1-2 dates.
--------

All those comments are bullshit. DTV dosent have any technical problem.

DTV is trying to pull out our wallets. That's all. Today is 28th,

IF THERE R ANY TECHNICAL FAULT
WHEN DO THEY GOING TO SOLVE THAT?

WHEN WE WILL B ABLE TO WATCH TEST CHANNELS FREE & GET A DECISION TO CHOOS A PACKAGE?

Unfortunatly now I cant trust your word. Earlier guy called Kalu was here supplying correct information. He is a honest good guy, As he is honest, now he is silent, B'cos he also frustate with DTV's new policy.
If I'm wrong pl Kalu come & correct me.

nishantha said...

Machan Dlr
Mama Oka Kiwwe Giya mase. Umbala Okkotama den podda podda hari wede therena eka hodai. oya gena katha karanne nethuwa inna eka oita wediya hodai.

machna Ricky Uba kiwwe boru kiyala mata therune edamai. uba kiyala mona karannada. uba Dtv eke manager kenek nemeine.

kohoma hari kamak ne anthimata wenne paran CBN set eka atharaman wena eka. ekko aluth Channel ne nethnam ESPN ne.

Oya deken ekka thamai wenne.

Machan Issara Kathawak thiyenawa. ''KIMBULA kANAWATA WEDIYA AMARUI LU KOHILA KATU ANNENA KOTA'' kiyala.

Mama hemadam Kiwwe

Let's see.....

AMD said...

@ RIKY - Yes, we trusted you when u gave us genuine info. But what has happend now ? U said it was a software issue but in the end it was not right ? It was a case of DTV customer getting everything and CBN customer getting nothing. They clearly told us that we HAV TO UPGRADE IF WE ARE TO SEE THE NEW CHANNELS. This was their plan all along, and u said it was a software issue and all that..

Were u given the wrong info on this?

Jughead said...

guys i have 850+ pkg (dont get any of the test channels)

yesterday night there were couple of changes in the line up of channels with all the channel names being duplicated and some some Test channels carrying the real names etc. (like ten sports, hallmark ...)so i was thinking..wow good times ahead for us. however this morning when i checked, it was back to the old format in square one.

hmmmmm (nice dream i guess)

Jughead said...

extract from LBO news of 27 Jun 07

Sri Lanka pay TV firm loses Aussie investor


June 27, 2007 (LBO) - Ultrapay Limited, the Australian broadband and mobile wireless services company, has sold the stake it held in Sri Lanka's Ruhuna Multivision pay tv business, the company said.


Ultrapay held the stake in Ruhuna Multivision, which runs Comet Cable, through its subsidiary Chalmway Private Limited.

The company says the sale netted 1.2 million Australian dollars.

“The profit received on the sale of the Chalmway business was at the top end of our expectations," Michael Boyd, Chairman of UltraPay Limited said in a regulatory filing.

"It is a pleasing outcome given the considerable uncertainty surrounding the sale and the difficult environment of Sri Lanka.”

It was not clear who the buyer was.

Officials from Multivision were not available for comment.

The Southern Development Authority (SDA) is also a 50 percent shareholder in Multivision.

Last year, the local pay tv company faced a withdrawal of its broadcast rights after defaulting on fees. The SDA owns the broadcast license for Ruhuna Multivision (Pvt) Limited.


Comet Cable has an 18,000 strong customer base and is one of the oldest pay television companies in Sri Lanka with channels ranging from movies, sports, fashion to music.

yakuza said...

@jughead

i also have the 850/= package. don't think we will get any of the new channels.
In order to get new channels i think we have to shift to the new 900/= package and sacrifice both POGO and ESPN.
not sure about others but surely i will not trade ESPN for Hallmark, ABC,...

laksirif said...

@amd,

Although I am not a lawyer, its common knowledge that any agreement is between two parties & legally termed as a 'Contract between the two parties'. Therefore any amendment/alterations to the contract by one party should have the knowledge & consent of the other.

At the time DTV took over CBN, DTV has agreed to abide by existing terms & conditions & continue with same facilities. Besides, there is something called 'Fair play & Justice'. Under this when DTV adds new channels(even on Test mode) to one section of customers, they have no right to deprive the other.Thus causing discrimination. This is what has happened. DTV provided Test channels to all their new pkgs, while depriving same to even higher pkgs of old CBN customers. A blatant violation of Fair Play & Justice.

I do agree that even in our agreement there is a clause which says that the company can change the 'subscription fee'. But that has to be done after informing & by not being unfair to such customers.

There is another point, which I have highlighted even in a previous comment. Now DTV bill describes the monthly subscription as 'Rental'. Some may think it's the same. But don't take the DTV guys lightly they are doing it with a purpose to charge Rental in advance & call it 'Dialog Policy' like in mobile phones. These are matters we should oppose from the beginning. 'cos no other service provider resort to this kind of unfair practices, either here or as far as I know in other countries.

D.L.R. said...

admin, It is high time to come forward & gather all bloggers against DTV's discrimination.
Now U have big roll to play.
Anyway we r with you

Jughead said...

@Yakuza

yeah men i also dont want to lose ESPN. my only hope is that when they introduce the new lineup ESPN to be in the 900pkg.

i dont care if i get the new channels or not but if DTV wants to amalgamate the 850 & 900 i think they will have to compansate the 850 lot with the inclusion of ESPN under 900 pkg.

if they do that i will be more than happy.


@laksirif

i aggree that DTV is upto no good. but i dont think you can demand for things that are not "Official" so as in the case of dtv they are not obliged to give the 'test' trasmission to everybody.

cableguy said...

Dear CBNSat Customers

I have been told by some legal experts that there are some course of action that can be taken against DTV IF THEY DEVIATE from their contract with the old CBNSat customers as well as on other grounds.
DTV must be very well aware of what they can do and cant do. My hope is, come June 30th(or whenever) that DTV will play fair and DO THE RIGHT THING to all their customers.
If they dont, then they should be aware that we as customers have many courses of action that we can take. I cannot divulge details on this blog. We will get to that point if we have to.
In the meantime, it is my wish that DTV will DO THE RIGHT THING by all its customers.

hsjaya said...

Amd, Lankikiya,

I do not have a copy of the agreement with me at the moment. I need have the agreement to obtain and clarification about it

Could any one of you fax it to me if I give you a fax number ?

hsjaya said...

Dear AMD, LANKIKIAYA,

I just discussed the matter with my lawyer friend on the matters you wanted me to get some leagaL opinion.

This is what he said.

1. Generally all these companies include provisions in the agreement for them to incerase the charges as and when required.

He said it is like a telephone RENTAL AND CHARGES of Telecom.

If there is such a clause in the agreement they can increase the charges as well as the rental.

NOW YOU SHOULD UNDERSTAND WHY DTV STATMENT INDICATE PART OF THE CHARGES AS RENTAL.

THAT IS BEACUSE THEY ARE ENTITLED TO INCREASE IT AS AND WHEN THEY WANT IT EVEN WITHOUT INFORMING THE CUSTOMER.

However he said if he can go through the agreement he will be in a position to provide a clear answer.

2.WHETHER DTV CAN GIVE ALL THE CHANNELLS ONLY FOR 1400+PKG

He was of the opinion that it is not ethical and if they do such thing it would amount to unfair trdae prcatice.

He said he hopes that they will not do such a thing since it will be sheer dicrimination.

AT THE MOMENT THIS THE ONLY CLARIFICATION I CAN OBTAIN .

I SHOULD BE ABLE TO GIVE YOU MORE ON THIS SUBJECT WHEN THE AGREEMENT IS REFRRED TO HIM

hsjaya said...

Hi mates,

Have you all fallen asleep after lunch ?

AMD said...

@ hsjaya

Thanks for the info.

Yes i agree it is unfair and unethical and all that but im sure DTV has their legal issues as well. Ms Anoja Arunajani Jayamaha Obeyesekere is their General Manager - Legal, Regulatory Affairs, Administration and International Business / Company Secretary and im sure she knows a thing or 2 about this issue.

One thing is DTV is no automatically converting the 1375 to 1400, they are basically treating it like a separate package. Like this is CBNSAT and this is DTV, so since the new channels are part of DTV, u hav to become a DTV customer. If u want to have the same old channels stick with CBNSAT, no fuss.

Anyways, i shall go home and find the agreement and get back to u tomorrow.

Lankikaya said...

I don't have the agreement with me now, but will search for it once I go home.

Like you said I think they have all the rights to increase charges, but to discriminate by 15 channels for 25 rupees (about 60 %) probably comes under the unfair trading practices.

Free-man said...

DTV is using strong arm tactics to get people to switch to the new packages by depriving them new channels. I doubt if we CBN folks have much legal clout with regard to the contract-agreement with CBN/DTV. CBN Agreement has allowed us a list of channels at the time we got the CBN connection and DTV is giving that list. That contract doesn't promise us that they are giving us any new channels. Therefore, we may not have much weight against them. From a legal point of view, what we can say is that DTV is using 'unfair trade practices to get more revenue and discriminate against old CBN users'.

Vishkid said...

Er .. well. To discriminate against CBNSat customers like we think, DTV needs to maintain two package structures like in present.

I thought they were going to combine the packages to make it more simple. In that case how do they discriminate? Give two services to customers paying the same amount based on their account # ?

If they do that's illegal - hands down and any court will slap DTV hard on that fact.

So if they want to discriminate- they hv to keep the existing structures intact.

As some hv mentioned there are ways to get them to fall in line even if they keep existing packages and discriminates us using that. But however that fact is also based on a post done here by some blogger(s). So we don't know what they will do - till they do it.

And my 2 cents, if you require it, is that they will merge the two package structures and give everyone a fair share of channels. I.e All for 1400, All minus premium ones for 900 and so on ... in the meanwhile they will try to bait as many customers as they can to the 1400 package by this scrambling thing.

Only a few days guys (or more if you believe Riky) .. we'll see how the cookie crumbles.

Alf said...

Guys...just wait and see till the channels are officially launched.

hsjaya said...

Amd, Lankikaya,

IT IS MY FEELING THAT DTV WILL NOT GIVE ALL CHANNELLS ONLY FOR THE 1400PKG.

JUST TO GET RID OF ACCUSATION OF " UNFAIR TRADE PRACTSE " AND DISCRIMINATION THEY WILL SURELY GIVE SOME HINDI AND FTA CHANNELLS WHICH HAVE BEEN ADDED NEWLY.

BUT DONT EXPECT ANY PREMIUM CHANNELS TO BE ALLOCATED TO ANY OF THE OLD CBN PACKAGES.

IF THAT HAPPENS WE ARE GOING TO HAVE A VERY WEAK CASE FOR UNFAIR TRADE PRCTISE.

BUT WE SHOULD NOT GET DICOURAGED. LETS SEE WHAT WE CAN DO.

LET PURSUE THE AGREEMENT. STUDY THE CLAUSES AND TRY TO UNDERSTAND PROVISIONS.

LETS SEE WHAT WE CAN DO UNDER UNFAIR TRADE PRACTISE, LETS SEE WHETHER WE CAN COMPALIN TO TRC OR AND TO OTHER GOVT AUTHORITIES.

DOING SOMTHING IS ALWAYS BETTER THAN DOING NOTHING.

AT LEAST YOU HAVE THE SATISFACTION THE WE TRIED TO DO SOMETING FOR EVERY BODY EVEN IF IT FAILED.

AND THAT EXPERIENCE WILL WORTH MORE THAN THE FAILURE BECAUSE WE WILL BE BETTER PREPARED THAN BEFORE, IN THE EVENT SUCH A THING HAPPENS FUTURE.

SO MATES PL CONTRIBUTE WHATEVER POSSIBLE MANNER TO RESIST THIS BULLISH MARKETING ATTITUDE OF DTV

cable said...

Regarding whether Riky is lying or not

I think what Ricky said was right according to information he had. DTV didn’t officially announce a s/w upgrade for the set top box they must have put it on the Data channel to test it. But people who saw it downloaded it and upgraded their receivers. I think that’s why Ricky said that there was no S/W change. Presently because of kaluperumas disappearance riky is the only person that we can get some "inside info" it may be wring sometime but anything is better than nothing. so guys don’t drive him away from here

Regarding the new s/w the guys who came to install my connection said that all the new decoders have this new s/w and because of that the RF output is in black and white
so we should be careful in upgrading any software that DTV puts out it maybe to restrict certain things. I am thinking of buying a RS-232 cable so that I can connect my PC to the decoder and keep a copy of the present s/w. Anybody else done this? have to find out more about how to do it

Regarding the controversy over the 1375/- to 1400/- package, I am a new customer and got DTV for 8900/- + 3 months rental so I get everything but in principle I agree with people who are against it. It’s no way to treat customers. Its just 25/- but people are angry because of the way DTV went about doing it. DTV should have handled the whole issue much more professionally.

hsjaya said...

AMD, LANKIKAYA,

I will not be in poistion to visit the blog tomorrow - ie 29 June.

So, if you have brought the agreement with you pl keep it till saturday and let me know. I will let you know my fax no.

I will also check whether I have this agreement with me .

I am not sure becoz I got the connection over the phone.

laksirif said...

@hsjaya,

I have my copy of agreement. I can scan and e-mail if u wish

One thing we Sri Lankans don't usually fight for our legal rights. That's why some think that they can do it their way. Even in traffic offenses if we care to go to courts & fight, in certain instances cops won't have a place to run. Our legal system too contributes to it.

As I said in the morning there is provision in the agreement for an increase in monthly fee. Howver, DTV still have no right to resort to unfair Trade Practices.

I do not agree about the monthly rental. In the case of Telephones, rental is for the cable & other equipment provided by the the service provider. There is a charge for calls taken.
In the case of DTH facility, we have purchased equipment including the dish outright. Service provider gives us a service for which we are required to pay a monthly fee. Our agreement with CBN describes it that way.

arnold perera said...

I think you have to wait till the official press release bcos there is no hard evidence that DTV has instructed you all to go for 1400/- package to get all channels.
They can easily get away by saying, Since all these are test channels, as a testing procedure we may have asked to upgrade

Any how you have to live with DTV's bullshit marketing.

Jesika said...

i saw colour strips on SRTV last night. (11:45pm)

are ther testing SRTV?

tecnosat said...

just wanna know do they still offer buy 1 get 1 free or its over ?

riky said...

dlr or whoever,I stand by what i said,Thet have still not done any IRD upgrade and they did have a software problem.I never said what channels will be what package etc. They did have a software problem.As for the old and new decorders,yes even people who have old decorders can see the test channels if dtv makes the adjustment at theier end,I didnt tell you whether they will do that or not.

This not a launching pad or any thing,but a forum to discuss and its your baby the way you take the comments and show your frustration.

Amalka said...

today DTV lonch The Bddhist Channel

Dude said...

@Riky

Don't take it too seriously mate. I think some have misinterpreted your comments.

Anyway is the launch date of 30th (tomorrow) still viable or is there a postponement. I am asking this bcos I am not seeing any changes in the lineup for the past few days.

According to what you said I think you meant that all channels except the Star Package will launch by 30th.

@Amalka,

Can you see Buddhist Channel now. If so in what channel has it being allocated to.

Amalka said...

Still not But Today they will defiantly lonch the channel

D.L.R. said...

I'm not bother about paying 25 or 50 more & change my pkg. The problem is why DTV is treating us like this.

If I am in the DTV's marketting section what I do is

1. enable all testing channels to all customers
2. publish new monthly fee structure & inform all old customers, if they like to watch these testing channels they should change their old pkg to new one by paying extra 25/50.
3.Official launch
4.after at least two weeks start scrambling channels.Any technical faults occure during this period no harm to any customer as everybody knows what has happend.

Hey DTV,
Sri Lanka's some selected people at the moment watching any pay tv & they can consider as sort of a educated people. In INDIA or Pakistan customer base is entierly different from SL. If you try to do anything wrong, remember this customer base can change your sister companies' goolwill too.
DO NOT UNDER ESTIMATE YOUR CUSTOMERS' STRENGTH

AMD said...

@ laksirif - can u mail it to me pls:
anthonylk2005@gmail.com.

Some info :Yesterday i spoke to C/Care and they said they will launch God/buddhist tv today and the STAR package will be on the 30th or by 1st evening.

D.L.R. said...

Sorry it is Goodwill

soorapappa said...

@Riky,

Thanks for your info. Do you have any info regarding new channels for packages ? (still not decided ? will announce with official launch ?)

Thanks.

nimal said...

Luanching seems to be unofficial...but advertising is official :(

See the dialy news front page

"TRI NATIONS RUGBY"

NZ Vs AUS

catch the actions at 3.30

Dialogtv"

Priyantha De Silva said...

Now SRTV must be activeted, Visit,
http://www.lyngsat.com/packages/dialog.html

riky said...

dlr - Since you are not in the DTV marketing team,let them do the way they want and dont talk fucks untill they put out 100% what they are going to do.

They will launch the channels other than star on the 30th and the star channels will be added by the first or second week of July.

The old 850/- guys will be migrated to the 900/- pack along WITH POGO AND ESPN(they will also get the new channels allocated) .The new 900/- guys will not get espn & pogo and the 1375/- will move to 1400/- with everything.

This is not for dlr - The guys who wants to beleive this,take it.

AMD said...

Riky - Thanks for the clarifications

cbnsatcustomer said...

SRTV's still showing color bars. No any new channels yet.

Lightning_Struck_Tower said...

ricky,
Will the star channels be on a seperate package or will they be included in 1400 package?

riky said...

LST - Star will be their for the 1400/- (all 4) and about 2 for the 900/-(must be viajay & plus).

machang - I have a problem with the ad aware uninstall,(error 1720)
can you tell a way to remove that.

laksirif said...

@d.l.r

I fully agree with you. This is my argument too. Paying an adiitional 25 to 50 is nothing. In fact Snr. Sales/Marketing guys from Dialog came to see me recently regarding our office mobile pkgs. 'though they belong to a different company they are in the same group & at the moment their GM, Nushad Perera is overlooking DTV too. I told them about our issues & they promised to take up with their top management, knowing well that our organization is a top customer.

@amd

cableguy said...

Riky

Many thanks for the update on 850+ package. Your info brings me a lot of relief that I can continue to see my ESPN and POGO.
I will now wait patiently until the whole package is put together on the 30th or few days after.

Another Question?
Do you know if DTV is planning to make some of the Premium Channels available to subscribers on a pay-per-channel basis (instead of upgrading to a higher package). For example, if I only want STAR WORLD, can I pay a nominal fee per month and add that channel?(eg. Rs 50 or 100 per channel, instead of Rs 500 jump to get many other channels I may not be interested in).
I have brought up this issue during the CBNSat closure days. I wanted to bring it up again since DTV is constantly upgrading and updating their channel line up and making many choices available for customers.

TERRY said...

So as per whats Rikey is saying.Does anyone have a problem now? ESPN and POGO is going to be their for the old guys along with what you get from the new content.

riky said...

cableguy,

Yes pay per view is defeneitly on the cards and they are working on it and we will have it on the very near future.


LST - Where are you? Ad aware 2007 ,uninstall error 1720,Please let me know what to do?

Lisura said...


"THE BUDDHIST"

WILL BE ON DIALOG TV FROM TODAY !

INAUGURATION CEREMONY WILL TAKE PLACE AT 3 P.M. AT THE STUDIO COMPLEX SITUATED AT SRI SAMBODHI VIHARAYA - COLOMBO 7.

"THE BUDDHIST" CHANNEL IS STARTED WITH THE GUIDANCE OF THE MOST VEN. DARANAGAMA KUSALADHAMMA THERO, THE CHIEF INCUMBENT OF SRI SAMBODHI VIHARAYA.

THIS STATE OF THE ART DIGITAL STUDIO IS DONATED BY MR. MUHUNTHAN CANAGEY THE FORMER CEO OF CBNSAT AND THE FATHER OF DTH SATELLITE TELEVISION IN SRI LANKA.

TECHNICAL EXPERTISE IS FROM MR. BANDARA ATTANAYAKE, THE HEAD OF ENGINEERING DIALOG TV.

WE ARE GRATEFUL TO THE STAFF OF DIALOG AND ALL THE PEOPLE BEHIND THIS NOBLE TASK !!!!

AND I FEEL GREAT TO COMEBACK TO THE BLOG WITH THIS GOOD NEWS !!!

MAY ALL BE WELL AND HAPPY !!!

TERRY said...

I was talking to some front office guy and they were talking about one Laksiri Fernando who tried to be funny with them and rejected blantly as he had no case.

Dont try to sell this blog to get this done unethically.

Kaushal said...

@ricky

This might help you.

http://www.lavasoftsupport.com/index.php?showtopic=10222

riky said...

@ Kaushal,

Thanks kaushal,This seems a universal problem.i'll try this out.

D.L.R. said...

Ricky,
I do not want to argue with u if the things will as u said.
But I raised this question B'cos still now if us call CC those guys asking us to change from 850 to 900 to see the new channels (Now they r not saying test channels, they address as new channels). Also they r saying by doing this our ESPN & Pogo will be remove from our list too.

We beleive U r working in DTV. why your & CC people's answers are so contradictory.

Also now I have doubt about Kalu. He also used to use those words like "fucks" when he argue about godtv with Jesika

bank_dude said...

Lisura,

Nice to see you back. :)

riky said...

dlr

You do what you want and what you think,I am not going to argue with you and i dont know you or havent got anything to do with you,But you have no right to talk "fucks" that you dont know.Not only me or the Kalu guy,its a universal word and everbody uses it and i hope you know the meanining.

This discussion with you is over and i am not going to comment on whatever you say.I will have my way you have yours.

alf said...

LISURA,

SADHU....SADHU..... SADHU....SAAA....

Lightning_Struck_Tower said...

ricky,
thanks for the info on star channels.

Sorry about the delay in replying to ad aware trouble. I wasnt near a PC.

You can try the following options:
1.Reinstall windows scripting engine from here:
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=C717D943-7E4B-4622-86EB-95A22B832CAA
(requires genuine Windows - since you are a reader of filenetworks blog i suppose your is genuine)
2.Diable anti virus/anti spyware/firewalls on your PC (specially Mcafee ones)
3.Then try uninstall.

Let me know if this works or not.

riky said...

Thanks LST,Its genuine thanks to FN and i use macafee,From where do i disable that,Please give a easy path.

riky said...

All those 850/- guys wait till DTV update their software and launch the channels,Dont be in a hurry call customer care and do it now and some these guys are clueless.

Dude said...

@riky

U are correct Dialog TV CC are clueless. Sometimes I wonder whether it is Dialog TV CC or Dialog GSM CC people who are answering phones.

I called CC after Lisura's comment. I asked about new channel launch. I was told that no decision is taken on what the new channels are and the only new channels that they know of are the ones we already get such as Ten Sports, HBO Hits, etc. I was not even told that "The Buddhist" is launching today. Apparently other new channels will launch after the 30th and not the 30th.

I guess the only hope we have is riky's comment.

I hope we get GOD TV and the other channels (except STAR) tomorrow like riky said.

AMD said...

@ Lisura, what is ur source of info on the buddhist channel ?

soorapappa said...

@Riky,
If you are running mcafee, you'll probably see tray icon (near the clock in task bar). Right click on that and select exit or disable. (I'm using symantec, so I can't tell exact RMB name)

riky said...

Thanks soorapappa

riky said...

I dont think Lisura will give you the source and he being the live wire behind the subscriber unite he may be having many sources.

I can confirm that it will be launched by the President or PM at 3.00PM today at the Sambodhi Viharaya.The entire studio as Lisura said is donated by Mr.Muhunthan Canagey.

alf said...

LISURAS SOURCE MUST BE CUSTOMER CARE STAFF.

AMD said...

ok, thanks.

Lisura said...


Dear AMD,

Please don't show you are a premature baby !

dannymot said...

Technical Problem - I recently followed the instructions given to me by a Dialog TV guy and did a re-scan on Transponder 3.

I now get DUPLICATED channels. In other words, 2 of CNN, 2 of BBC and so forth ending up with about 70+ channels.

Does anyone know why?? The Dialog guy just asked me to to switch off the setup box and try again but that did not help.