Monday, June 25, 2007

To upgrade or not to upgrade?

Seems to be the question from many Dialog TV subscribers these days. So here is our take on this whole issue. Remember the below advice is related to the new channels and anyone who wants to view existing channels in the higher packages could go ahead with the upgrade regardless of the new channels. Higher packages meaning Rs 500 to Rs 900 to Rs 1400 but upgrades between old CBNsat packages to new Dialog TV packages such as Rs 875/= to Rs 900/= have to be very careful. Please read below for more information.

Those of you who have CBNsat Rs 500/= (cannot remember the old rate) or new Dialog TV Rs 500/= package should wait till the official launch to decide on whether to upgrade to the Rs 900/= or Rs 1400/= package depending on their new channel allocations.

Those of you who have the old Rs 850/= package should wait till the official launch to upgrade to the new Rs 900/= since if you do so now you will loose ESPN and POGO. You should do so after analyzing the new channel allocations in the new Rs 900/= package. There is a chance that ESPN and POGO will be allocated to this package but this is not confirmed as yet. You should not upgrade to the highest package just for watching the "Test Channels" since you cannot downgrade to the old Rs 850/= package once the upgrade is done.

Those of you who have the new Rs 900/= package should not upgrade to the highest Rs 1400/= package just for watching the "Test Channels" but you can downgrade back to this package though in case you do a upgrade. We believe you should upgrade after analyzing the new channels allocation on the packages.

Those of you who have the Rs 1375/= package can upgrade to the new Rs 1400/= package since there is not much of a difference at the moment. The major difference is that most Rs 1400/= subscribers can view the "Test Channels". Other than that all the other content is the same. When the launch takes place all the new channels will be available to the Rs 1400/= but not to the Rs 1375/= package.

This is a ploy to make older subscribers to upgrade to the newer packages. As a summary it is safe for Rs 1375/= subscribers to upgrade to the Rs 1400/= package but the others have to be more careful specially when moving from the older package to the newer package such as Rs 875/= to Rs 900/=. Eventually we are told that the older packages will be removed and only the Rs 500/=, Rs 900/= and Rs 1400/= packages will remain. We believe that this will be done without any old and new subscribers loosing any of the channels that are allocated to their present package.

146 comments:

bank_dude said...

My opinion for all bloggers to wait till 30th and see what they are upto. As Riky said they cannot neglect old premium package just for 25/=. But remember, we are dealing with Dialog one of the big headed company.

soorapappa said...

@Admin,
Thanks for starting a new thread.

repeat previous thread's comment here again (lets hope we'll have a good communication here onwards :-)

Please don't do this. Don't insult anyone due to new/old, black/white, fat/thin or for any other difference. Anyone can join and post comment here. But only matters is whether it has any value or not. So I think anyone can post a comment with advertisement. All the services have their own advantages and disadvantages. One can choose what he/she wants and its good to have so many differences. anyone can have constructive arguments regarding those. But without any insults or filth please....

ok... now regarding the subject. I think DTV hope to have only 3 pkgs 500, 900 and 1400 for the future. So they use new channels to attract their existing customers to those 3 new packs. What I don't agree with DTV regarding 850-->900 movement, because its unfair to ask from old CBN customers to drop ESPN and POGO. What I think they could've done is to add whatever tho new channels with ESPN and POGO for 900. Then it'll be no problem for new and old customers. Old customers will get something for 25, 50 rupees (I don't think anyone will keep with old packages then for just 25,50 rupees).

@rukmal,
I don't know they belongs to 900 pack exactly. But previously I've watched all test channels and now I can watch SET, SET SAB, NEO, NEO+, HALLMARK, ABC (other new channels scrambled). So I suspect those will belongs to 900.

@laksirif,
Are you sure they'll also add star movies to 900 ? because, previously I've planned to go down to 500 (now I'm in 900) and get star movies separately. Please confirm.

Dude said...

AMD are you sure of this?

When I called last Saturday I was told that the channels will launch on 30th officially. When I told that it is a Poya day I was told that they will launch on that day.

So now I wonder what this Aug is now?

Anyway in Neo Sports, Neo Plus, HBO Hits sound is coming only on the left side speaker. Hope that they sort out that soon. Also Ten Sports sound quality has to be improved it sound a bit like the sound quality on some low quality on line radio stations.

arnold perera said...

This only for @TechnoGuy because he thinks i am talking unfair way.

I dont know what rahdus doing but i never asked any 1 to get some other connection, I never marketed for some other service, i always fight for the customer benefits.
Tell me, why hell dtv cannot give the top package at 1375/-. why cant they give the 1400/- package at 1375 for every 1.
why cant they reduce 25 and 50 and give the package at 1375/- and 850/- for all.
its all like bullying the customers for nothing, DTV started giving connections for half the price, whats the big thing to give packages at 850/- and 1375/-

AMD said...

@ DUDE,

What i was meant to understand is that the current test channels will be launched on the 30th, and the other ones, star, ndtv etc. later on before aug.
I guess they will rectify the sound and other problems by the launch date.

@ Michael

Tks for the info.

I also wanna know from anyone who can tell me, will a S-Video cable enhance the video quality significantly, from where can i buy one and how much will it be ?

Lankikaya said...

I actually wonder whether it is the same Alf who used to blog those days.

He was quite respectable, even when Kalu used to abuse him with 'kunuharapa' those days. He quitely stopped blogging when the abuse was severe, but did not get down to the low standards of today.

He has been a very helpful fellow those days, but got into the Dish TV india (not Huluballa's one) those days. He was accused of marketting those, but I dont know the truth of that so would not like to comment. Now he is stuck with his dish TV, so either may be elated (as he got a good deal), or dissapointed (that he is no longer a DTV customer).

But what ever it is I would like to request Alf to refrain from filthy words, to keep the blog going. As a pioneer of this blog he can be happy only if the blog gets strong and not weak.

But if it is not the same Alf, I assume this bad language will continue. Only thing we can do is to completely ignore him, without replying.


With regard to HBO Family & other channels, why have they not advertized them on their leaflets with the packages? Have the CC staff assured these will be added without another additional charge? Can we rely on their word of mouth?

I would like to move to 1400/- package but still having doubts with above.

cable said...

Can Riky comment about the launch of Star On Dtv? Is it really august?

Anyway the channels on 3rd transponder have pixelation issues especially when they are showing sports for instance ABC is normally fine but when they showed SA vs NA rugby match there was some pixelation

If you look closely at the channels on the first 2 transponders 1-36 their quality for me on the decoder is 60% but for channels on the 3rd transponder the quality is 50-53% have others noticed this? Can/Will this be increased when the official launch is done?

Do anybody know if this increasing of quality is a function that can be done by the uplinking broadcaster any info will be welcome

laksirif said...

Tks administrator.

@amd
'S-Video'means Super-Video, a technology for transmitting video signals over a cable by dividing the video information into two separate signals. One for colour (chrominance), and the other for brightness (luminance). When you connect a TV thro' S-Video, it produces sharper images than single(yeloow) video cable connection where the video information is transmitted as a single signal over one cable. This is because televisions are designed to display separate Chrominance & Luminance signals.

@soorappa,

I shared the information received from Kasun. I can not guarantee knowing DTV guys.

As Soorappa says anyone should be free to express his/her views. We should ignore those who use filth & other indecent phrases. Just because some customers had not been contributing to this Blog, during the CBN blockade doesn't mean that they have not done anything. I and 3 other friends who have not joined this Blog Spot, paid several visits to CBN office in Kotahena & spke to their Senior Management during that period to get the transmission back. Like that there may have been others.

My personal view is DTV can not take up the position that they can force customers to agree to their terms. They will have to adopt a more diplomatic method. As I mentioned in my earlier comments I will be a 'Thorn in their Flesh' unless & until their try to play fair. I will not agree to change my old premium pkg, if they cannot allow us a reasonable period to watch Test channels like others. Even our appeal(including Administrators) for this have been completely ignored.

AMD said...

@ laksirif

Tks for the info.

Do u know where i can buy 1 from and how much it is ?

soorapappa said...

Thanks laksirif.

@amd,
I've got a s-video cable for Rs.350(from one of my friend who visit pettah frequently. Its Rs.850 in Maharagama Kelum electronics) and connected instead of av cable. But I cannot see BIG difference.
But, as laksirif told, technically it should be better than AV cable.

D.L.R. said...

HERE IS MY WEEK END STORY
During Saturday & Sunday I CALLED Cus care several .
when I ask about scramble, guy said ifI move to 900, I can watch
1.HBO Hits
2. Aus network
3. SET
All the other channels available for 1400 only. when I argue about SET, b'cos it is our previous channel, he said that is what he can say this moment.

Then I ask "Is DTV is begging Rs.50 or Forcing to pay Rs.50/=. He couldn't answer at once but then said he is beging". Then I said , what a shame, one of the top company is begging for just 50/=. after few min same guy said they r forcing us. Then I asked, Is that your CEO's vision, forcing customer? again he confuced.

Kalu, Vicky,
is dtv begging for 50/= or forcing customers to pay extra 50/=?

at another time when another guy ask me to change package, I ask him do it now. then he said I have to send ID copy in FAx. Then I claimed earlier we changed our packages within a call, but now "FUTURE TODAY " WE HAVE DO 70'ERA DOCUMENTATION. AFTER FEW ARGUMENT THAT GUY ALSO AGREED dtv IS NOW GOING BACKWARDS.

tOTAL NO OF CALLS i TOOK DURING WEEKEND IS 17.
GUYS PL CALL & FORCE THEM.

Lankikaya said...

@Arnold Perera,

Just some rough stats:

If due to promotion of 9000/ connection fee, if they get 10,000 customers as an addition to 30,000 existing, the loss will be

10,000 x 9000 = 9000,000/=

The revenue from avg increase of 37/= (25s & 50s) will be

1480,000/= per month, which means
17760,000/= per year.

Or in other words they can break-even in six months.

So it will be more profitable for them to increase by 25s & 50s, than keep the existing figures.

Lankikaya said...

Sorry, ignore my stats,

I made mistake with a zero :)

laksirif said...

@amd,

Can get a s-video cable for around Rs.350 from 1st Cross Street, Pettah or from any Electric shop who sells video/audio components. Even in Dehiwela you get this for that price.

Nathan said...

Hi All

This is what i have indcated to this blog during the past week that there is no point "waiting and watching" but to upgrade. There is no chance that Dtv is gonna allocate the 1,375/- customers the new channels w/o upgrading.

I did so and i'm today a happy man. i repeat - we are at Dtv's mercy - "If you wanna enjoy more, pay more" is my tag line.

tc all.

AMD said...

Tks - laksirif & soorapappa

era said...

NATHANA

I ALSO TRYING TO UPDATE MY SUBSCRIPTION TO 1400/- FROM 21ST MORNING.

INITIALLY THEY TOLD ME IT WILL BE DONE WITHING 48 HOURS. STILL NOT HAPPENED.

CALLED THEM TODAY ONE GIRL SAID SHE WILL DO IT WITHIN NXT 6 HOURS.

WHEN YOU GOT YOUR ONE

Amalka said...

@ era

my problem also like u one...i request 19.06.2007 for change my DTV package 1375/= to 1400/= from Dialog Arcade kollpity still nathing happent..i sent fax also on 22.06.2007...i called 2day to cus.care one of girl told me it will be activate within 5 hours...this is Futher Today

Dude said...

I called DTV today and they said that the "Buddhist Channel" will launch by 28th and that the others will launch by 30th.

Then I asked him whether it is guaranteed but then he said at the moment they have been informed to that effect. There as chances that it will change.

Riky/Kalu why were there no channel additions during the last week. Is it because some of them were out of the country. When are they returning. My guess is that at the rate that they are going they will not be able to launch the channels by the 30th since today is the 25th. I may be wrong though.

AMD said...

My neighbour had 1375, got upgraded within 1/2 hr, he only called and gave NIC no.

AMD said...

@ DUDE

In an ealier blog, Riky said that the tech team are returning today 25th. So i hope we see some improvements / additions to the line up soon.

riky said...

@dude

The Engineering staff came back from Singapore on the 23rd and they have even worked yesterday (24th Sunday).What they have told you is correct and my asumption is that they will defeneitly have the channels by the 30TH.

cbnsatcustomer said...

@era

Yesterday I sent the fax to upgrade from 1375 to 1400. Nothing happened for 2 hours. Then I called customer care and within minutes new channels were activated

cableguy said...

@AMD

As of now, there are three ways to connect a DVD(or Cable/Satellite) to a TV.
1. Composite Cable - This is the lowest in Video and Audio quality. This is your usual Yellow(Video), White and Red(Audio) cable and it is also the cheapest.

2. S Video - Better Video and Audio quality than Composite Cable as described by laksirif. You must make sure your TV has an input for this before buying it. Can buy below Rs 1000.

3. Component Video - This cable has 3 connections (Red, Blue and Green). This is the best option for ultra clear Video and Audio signal but the cable itself can be quite expensive. Also the TV must have an input to accept the cable.

I have the old CBNSat decorder and it only has S Video connections. No Component Video.

In brief, if you are very picky about your picture quality(like me), you can use a GOOD S Video cable to connect DTV to your TV and a Component Cable to connect your DVD player to the TV. If the cables are good quality, you will notice a difference in picture and sound quality, esp with DVDs. Otherwise, the good old Composite cable(that the company gives you free) is more than enough to get a decent picture.
Hope this helps.

Dude said...

Thanks Riky!

If you have a machang in the engineering team do me a favor. In Neo Sports, Neo Plus, HBO Hits there is no sound in the right sound signal. Only the left is working. I am presently selecting the left signal and sending it both the speakers in my TV. In Ten Sports the sound seems to be like one that is streamed on the internet.

I tried explaining CC but they guy was totally confused so I did not push.

If you can Riky I hope you can get the message across. I know it is testing but in AXN for a few days there was the similar problem of sound only on one side and according to a comment on the blog they did not know about it until one customer called and told them. So maybe they are not aware of this.

Thanks in advance Man!

cbnsatcustomer said...

Thanks Riky.

Does the new decoder has a Component Video connector?

Radikal Zee said...

@cbnsatcustomer
did u do a channel scan after the package change or were the new channels available as soon as the package change was done ?
I did the package change but the channels were not available and I cannot do a new channel scan since my remotes "digit 4" is not working.

riky said...

@dude

They are aware of the sound problem and the picture quality of Neo and some other channels.They understand the problem and convayed that they are at it.

It will sorted out very soon.

TechnoGuy said...

@ Riky
STAR channels are coming, aren't they?

Some comet guys I know have been bugging me about it since comet lost the STAR channels. They seem to be attached to STAR, but still want to come to DialogTV.

So Riky, can you confirm for their sake? Sorry if I am repeating something you answered earlier.


About the AXN Sound issue
The feed of AXN we get is AXN Asia from Singapore/Hong Kong.

This feed provides English on one audio channel (Left or Right) and CHINESE on the other. This I noticed during the CBNsat time, when I had to specifically change to the Left audio to get only English. Otherwise you will get a jumber of ChinGlish!

So I guess this is why they are only providing one side of sound, so we get only English.

But my TV automatically sends even a single channel to both speakers without notifying, so I didn't notice that one side is missing.

As for other channels, I am not sure. But since they are testing, they will probably be rectified soon.


Other Current Problems on DTV
* CNN - The picture keeps getting distorted since yesterday, and the signal keeps disappearing for that channel.

* Animax - Same problem.

* AXN - Picture freezing very little.

* SET and SAB - Same old problem. Worse on SAB actually. Not really worth mentioning since hardly anyone watches the channel.

* Test Channels - One side only sound. Also high pixelation in fast movements. I hope they fix these by 30th.

TechnoGuy said...

@ Riky

Thanks for the info you published before me. I didn't see those before I published my comment.

But can you answer my question in my previous comment? Please.

riky said...

@technoguy

Star channels are scheduled for the 30th and as per the current situation we are on for that.

We will have the asian feed of star movies.

TechnoGuy said...

@ Riky
Thanks!

Jughead said...

sorry state guys.

really dissapointed with some of the bloggers here. why cant you guys just wait a few more days to see what would happen.

we were content with the line up of progs for such a long time (till the news of the new channels came in) then you guys had to get so impatient to get the new channels.(i mean test channels)

1375/= upgrading to 1400/= is fine but i thought the 850/= lot would stick together till the end.at least till the 30th. by the looks of it the there seem to be a domino effect with one by one upgrading to 1400/= pkg. exactly what dtv wants us to do.

had you guys waited till the 30th, who knows things may not look so gloomy after all. even if it happens to be gloomy afterwards still you could have upgraded in minutes to whatever packages one wishes to.

i know its your own choice but for me its just pathetic the way some of you guys rush to conclusions.

soorapappa said...

@Riky,

I'm very happy about your news regarding Star Movies. Will it be available for 900 as well (as one blogger said in previous thread)? Do they shuffle existing channels between packages as well or just add new channels to existing pkgs.?

Thanks in advance !

Priyantha De Silva said...

@ Riky,
thanks very much Update the blog with new information.

@ Tensport,
Channel Eye gives better signals in our area. But for me Tensport is better than Eye, when we compare when the today's Match goes. I think after 30th of the month, It'll improve better than that.

@ New ones,

If you still don't get the June Schedule ?
Download it from below link,
Download the file as Excel Sheet on "http://www.divshare.com/download/870174-ffe"

Bhathiya said...

i'm a 850 Old cstmr.
F... You dialog TV,is this what you are offering for us for being loyal,your damn a...s will be blown when the SLT starts it's IP-TV on thius Auguest, as what has hapnd whn Mobitel get down to bsns.... i got ADSL @ hme so as soon as they launched it, i'm out frm your fu..
Bhathiya.

Thanura said...

Guys,
Have you seen kalu ?????
Where is he ?
He's one of the senior bloggers. But didn't see him on the forum last month or so....
If someone knws his email adrs jst find out what happened to him.
coz we need senior bloggers like him and riky who always give trustful information.

neway can't wait until the 30th for the new channels.
If anyone knows regarding the packages the new channels will be allocated please comment.
I think DTV will have to make a decision about the packages very soon if they are going to introduce new channels by 30th.

cbnsatcustomer said...

@radikal zee

I had scanned earlier and new channels were scrambled. I kept the decoder on and channels became unscrambled

Priyantha De Silva said...

SRtv has E48 error, from yesterday. Can any other confirm this ?

cbnsatcustomer said...

@priyantha

yes it has no signal error

Priyantha De Silva said...

cbnsatcustomer ,
Thanks

Priyantha De Silva said...

News !

There are 17 channels to officially launched on 30th, June. this has confirmed by DTV a few minutes ago.
these are the channels exactly come on 30. If you want to see all the channels by that day , must Upgrade to 1,400.

1. HBO Family
2. Star Movies
3. SRTV
4. Vjay TV
5. HBO Hits
6. Star Plus
7.Star World
8. Set
9. SAB
10. Sony TV
11. ABc
12. Neo
13. Neo Plus
14. Tensport
15. Hallmark
16. Buddhist TV
17. God TV

18th one is Fashion TV , still not decided .

Sharm said...

Called Customer Care last morning. I only had to give my NIC number, they upgraded my 1375 package to 1400 within an hour. The CC guy also sais there will be 15 new channels launched on 30th.
Please everybody, can we stick to the topic in this forum? Its a big put-off when people use bad language & make personal & disgusting comments!

Priyantha De Silva said...

DTV is trying hard to give test transmission for other channels as well before the date . But Technical difficulties happened. ( like the sound problem , Can't receive Stereo stream ). But decided not to postpone the date, as to the dignity of theirs.

@ Can any one give information about this new channel of " Sony " ( Not Set). I can't reach this "Sony" web..

Priyantha De Silva said...

Sharm ,

You are lucky now. I had to wait for 2 days for upgrade a week ago.mportant to them. Had to send a copy of NIC trice . They rejected it twice as not clear. Then those days NIC was very important to them.

That means CC is much improved.( I've sent a FAX blaming the CC a few days ago ,writing down DTV's CC is the worst one & Don't treat Old customers well . I wrote a comment about that)

hsjaya said...

Good Morning Guys,

It is nice see that all are back and peacefully exchanging views.

Priyantha, How did you come to know that HBO FAMILY will be there in 1400 pkg..

Was there any announcement from DTV ?

This channell will be a great one specially for kids bcoz it shows lot of films suitable for kids.

If that is there I will go for 1400pkg after official launch. At the moment I am having 850+pkg. it seems that DTV will not provide any premium channels to this Pkg.

alf said...
This comment has been removed by a blog administrator.
AMD said...

@ Priyantha

For SET channel Go to:
- www.setindia.com

It has links SAB & MAX too.

riky said...

Some channels will come up prior to the 30th and the star package will take further two weeks,In all the new channels may be officialy launched around the 15th of July.

nimal said...

Priyantha De Silva said...
News !

"There are 17 channels to officially launched on 30th, June. this has confirmed by DTV a few minutes ago.
these are the channels exactly come on 30. If you want to see all the channels by that day , must Upgrade to 1,400"

Who has confirmed?

alf said...
This comment has been removed by a blog administrator.
hsjaya said...
This comment has been removed by a blog administrator.
alf said...
This comment has been removed by a blog administrator.
AMD said...

@ Riky

Do u hav any news if they will add any radio channels or any of the local channels ?

hsjaya said...
This comment has been removed by a blog administrator.
AMD said...

Thank u admin for removing those unwanted posts.

Priyantha De Silva said...
This comment has been removed by a blog administrator.
alf said...
This comment has been removed by a blog administrator.
SAG said...
This comment has been removed by a blog administrator.
AMD said...
This comment has been removed by a blog administrator.
cbnsatcustomer said...

Does anybody know any information about Wireless AV Sender/Recievers available in Sri Lanka?

Thanks.

elakiri said...
This comment has been removed by a blog administrator.
alf said...
This comment has been removed by a blog administrator.
alf said...
This comment has been removed by a blog administrator.
alf said...

THANK YOU ADMIN FOR REMOVING THE UNWANTED POSTS

Amalka said...

@ cbnsatcustomer

yes it's available in Sri Lanka...just 1650/= from kollpity

AMD said...

Guys i happen to see this on the TATA sky website:

"Tata Sky reserves the right to add or drop a channel/ service from any package and/or change the package rates."

I remember seeing something similar on DISH too.
I guess the same applies to all DTH providers?

TERRY said...

@ amalka

Whats the place at Kollupitiya.

cbnsatcustomer said...

@amalka

Thanks for info. Is it NASTAS at LP.

I recieved the DTV bill today. This time it is for a month.

Amalka said...

i can't remmember the name..it's has left side of the Mcdonalds..ground floor of the Harcots Parmacy

Kaushal said...
This comment has been removed by the author.
bank_dude said...

@cbnsatcustomer

Wireless AV sender/receivers are not available in SL. Either you have to buy them from Singapore or Thailand. I got down from Thailand.

The shop's website
http://www.pcresource.co.th/computer/tv-tuner-card-tv-tuner-wireless-tv-video-sound-c-296_532.html

Kaushal said...

The Wikipedia entry for Star World (http://en.wikipedia.org/wiki/STAR_World)
says it is available on DTV on channel 51. Not sure who added that entry, but we will have to wait and see if it is true.

alf said...

KAUSHAL,


(P)PRIYANTHA DE SILVA.

YOU GET STAR MOVIES ON DISH TV,ALONG WITH HBO,MGM,TCM,SONY PIX,ZEE STUDIO FOR 900.00

Priyantha De Silva said...

@riky,Nimal, @ Others,

I don’t know what the DTV management doing. Only you know. But I published the information I’ve received from a senior Person , when I called him last evening ,
of DTV who wanted to publish that on this blog.He talked very politely. They are aware that there are some Hu………. …are working… on this BLOG. I was excited that moment & gave me the information as exactly launch on 30.I asked twice will that change ? he said know.Then, I thought I must share the information. Nothing else. I don’t know anything than that after …

@ Riky ,
Is this Channels list correct to your knowledge (He has provided it, without my asking ) ?

@ Admin,
Thanks again to prevent unwanted problem here.

cbnsatcustomer said...

amalka and bank_dude

Thanks.

alf said...

ADMIN THANKS A LOT FOR STARTING THIS BLOG IN AND AROUND MAY/JUNE 2006,TO GET CBNSAT OUT OF TROUBLE.

riky said...

@ Priyantha.

The channels in your list are correct and even the launch date of 30th is correct as per their original plans.

But there seem to be some technical issues/quality issues to be sorted out and which may take some time.

If everything goes well we may have the channels atleast on test modes by the 30th.

kumara said...

HALLO MACHANG ALF,

UMB ADA GEDARA YANNE NEDDA

KOHOMADA EEYE APE PARTY EKA ?

UMB HARI GODAK PUNNAKKU KEWANE BANG.
MATA PENNE UMBA HARI HITHE AMARUWEN INNE. MOKADA UPSET EKA MACHANG. GANAN GANNA EPA MACHANG.

MACHANG UMBA API SET UNA WELAWE " THANAKOLA " CURRY SEHENNA BEADAGENA KEWANE.

WEDIYE THANKOLAI PUNNAKKUI OYA WIDIYATA KAEWAMA MACHANG MATA NAM BADA UPSET WENAWA. UMBATA EHEMA AMARUWAK NE WAGE.

NATTHANG KOHOMADA UMB UDE IDAN MEKE BLOG DANNA.

MACHANG UMBATA MAMA ADARAETA KIYANNE. GENIWA PAREISSAM KARA GANING.
UMB MEHE BLOG DALA EKA EKATA KELINNA HADANAKOTA UMBE WIFE TA WENA EVUN KELIYI.
BALAGENA MACHANG, PARISSAMIN

kumara said...

MACHO ALF,

YAKO UMBATA THIYENNE DISH EKAK NEDA. MOKADA BANG ITHIN METHANA KARANNE.

UMBATA DISH BLOG EKE MEWA KIYANNA DENNE NEDDA. HARI MACHANG MATA THRENAWA .

DISH BLOG EKE COMMENT DANNA PULUWAN MOLE THIYENA UNTA WITHARANE. UMBATAI MATAI KOHENDA MACHANG MOLAYAK.

Sharm said...

Funny billing system DTV has. I got a bill on 16th May charging for 2 months, ie 16th April to 15th June. I called Customer Care & said I'll only pay for June after the 15th of June has passed, that is after I have received DTV services till 15th June.
Today I got another bill (dated 16th June) billing me from 16th June to 15th July 2007, and the amount outstanding is ZERO. Truly unbelievable, buy hey, I am not complaining, I apparently have nothing to pay for the coming month (even though I made no pre-payment!!).
Has anyone else got such whaky bills?

TechnoGuy said...

@ Riky and Priyantha

Will there be NDTV?

Does Sony TV mean SET PIX?

Micheal said...

@ Amalka

Please tell me if it is indeed the wireless AV sender/receiver that is available at the ground floor shop of harcourts pharmacy in Kollupitiya, and the price.
according to bank_dude, it is not available in Sri lanka.
Please do clarify. thanks.

regards,
Micheal

Micheal said...

@ bank_dude,

thanks for your info.

Micheal.

Priyantha De Silva said...

@ TechnoGuy ,

* NDTV will not come with this TP, It'll be come from with next one.

* There'll be no Radio channels with 1st official launch. It must happened with step by step, not all at once with Tec.difficulties .

* I was not able to get confirmed it's Pix. it must be Pix. Because he said ( Last evening ), there are three SONY channels, all will be there with official launch.Then the third one must be PIX.

* They still try to launch all the channels on 30, only for 1,400 customers. For others, yet to decide.
Then all the channels goes to the highest package.He didn't mention any new channel goes to others except SET & SAB. In the future it'll be happen but still not decided the date as 30 for , 1,400 customers.

That's only I know.( He didn't tell they are going to postpone the date , but Riky must be advanced than him to our knowledge.)

bank_dude said...

I'm not receiving new channels now except SET & SAB. They are scrambled now. Talked to CC and got the same answer that u guys got. But I didn't change to 1400/=

hsjaya said...

If DTV is not going to allocate new channells to other pkgs,
what are they going to officially launch. on June 30

Already all the channells are available for 1400 pkg. If other pkag are not given any thing other than two hindi channells which is already available what is the purpose of official luanch.

This has already been done in the guise of testing.

May be they want to make and official announcemmet, do a media briefing and announce the package structure.

hsjaya said...

Bank Dude,

It is very obvious that DTV will not give anything to 500+ 850+ 1375+ during test period however much we call them.

If you change to 1400 you will get every thing. Other wise we have to wait till so called OFFICIAL LAUNCH on 30 june 2007

Kaushal said...

This is off topic, but confirms some of the stories about Comet.

http://www.lbo.lk/fullstory.php?newsID=1271676935&no_view=1&SEARCH_TERM=10

Amalka said...

After one week of my request DTV update my package 1375 to 1400 now i can see all testing channels

@ Micheal

i got AV sender from above shop

cbnsatcustomer said...

@amalka

Is the AV sender you bought a wireless one?

Thanks

D.L.R. said...

Wireless av sender's are available here in lot of electronic shops. We discuss this matter earlier , anyway if u try from 1st cross street electronic bazzar, can find price range from 850/= to 2000/=

Ricky,
what are the new channels you r going to allocate for 900/=
If we (850) move to 900 what will happen to espn & POGO?

cbnsatcustomer said...

@d.l.r

Thanks

Dude said...

Yo Bank_Dude!

Same thing happened to me last night. I was watching WWE on Ten Sports and during the match between Batista and MVP. When Batista was about to throw a punch to MVP my screen went blank.

Then came the message "E16 Service is currently scrambled" and I knew that the inevitable happened. I called to Dialog TV and said that I was able to watch everything all these days and why suddenly now. He said that he will do something and the moron scrambled all the channels and kept me on my phone for 20 minutes and the line got cut without any solution.

Then I called again and a more educated fellow (just short of a moron but not a moron) told he will re activate the channels and then HBO, AXN, Nat GEO were scrambled and after 10 minutes he got it sorted out. But no Ten Sports, etc. So I asked him to do the upgrade from 1375 to 1400 and he said 24 hours. I said that a few months ago it took 5 minutes for which he said that the people who do the upgrade are not in office.

Well i hope that they do it today. Man now they are worst than a police check point. They ask for ID Card, address, account number and name.

The only extra thing a credit card company asks is Credit Limit and mothers maiden name.

D.L.R. said...

Dude,
they will ask your dog's name & your occupation too , near future. DOnt get upset if they ask your televion's brand name , b'cos when they failed to solve their technical faults,they may find any reason from our side to PASS THE BALL>

DTV doesn't know they r in the entertainment business. but they thing they r in banking or finacial industry. If they continue this customer care style near future we can see end of " FUTURE TODAY"

hsjaya said...

Mates,

This DTV Customer care fellows now remind us SHYLOK who was after pound of flesh.

This is absolutely disgraceful.

As DUDE explained DTV buggars have scrambled the channells while channells being watched.

This must be the DTV FUTURE TODAY

TERRY said...

DTTV customer care is the worst and they are eating the name of the old CBNsat customer care which was professional.They are muttering utter lies to the customers who know whats happening more than they do.They have become bunch of jokers jockers.

With this kind of jockers in the front staff,DTV is going to loose lot of business and they already are.

alf said...

MR LAKSHMAN HULUGALLE THE FATHER OF DTV HAS NOT BEEN GIVEN THE DUE RESPECT FOR BRINGING DTH TO SL.HE HAS HIS OWN PLANS FOR THE DEVELOPMENT OF DTH.

I WONT BE SUPRISED IF HE HAD PLANTED SOME OF HIS GUYS IN THE DTV CUSTOMER CARE TO SCREW UP THE OPERATION.

AMD said...

@ ALF,

FOR HEAVENS SAKE MEN I THINK ARE HERE TO SCREW UP THIS BLOG & DTV.
FOR THE 100TH TIME WE DONT WANNA KNOW OR DONT CARE ABOUT UR FATHER & HIS DISES. PLEASE STICK TO THE TOPIC OR DONT U UNDERSTAND ENGLISH ?

yakuza said...

@dude

wrestling update

wrestling star kill wife and child before killing him self

christian benoidt

i'nt sure whether he is in wwf, tna

riky said...

Technoguy,

NDTV is scheduled for transponder 3 and it will be added.

Priyantha De Silva said...

Riky,
thanks for the information. Also I have the same question before.

If they don't add FTV with TP3 then there must be a space to one channel ( 18th slot) I think, as you said they can add NDTV for that slot with first launch.

Priyantha De Silva said...

@ yakuza ,
Thanks for the update information.
I think he is a WWE star..

see the link before.

Pro wrestler Chris Benoit strangled his wife, suffocated his 7-year-old son and placed a.....
http://www.poststar.com/articles/2007/06/27/ap/headlines/d8q0uen80.txt

laksirif said...

I wrote in my previous comments that DTV guys are behaving like 'Shylock'.
I of course have taken A FIRM DECISION, COME WHAT MAY, won't change from my present Premium Pkg @1,375, unless & until DTV is prepared to play fair & give me a reasonable period to watch the new channels free, since they provide this currently to all new pkgs. Otherwise I will continue without the new channels & mark time until SLT provides IPTV facility thro' their broadband net work. But will never subscribe to facility provided by the so called 'father of DTH'. He is the guy who ruine CBN Sat & paved the way for these "Shylocks' to launch on the firm foundation laid by CBN & now forget its old customers.

Micheal said...

Hi Guys,

DTV program guide for the month of July 2007 was received by me this morning. First page consists of 14 new channel icons comprising of:

HBO HITS
HBO FAMILY
HALLMARK
NEO SPORTS PLUS
NEO SPORTS
SET SAB
SETMAX
SONY ENTERTAINMENT
SR TV
AUSTRALIA NETWORK
GOD TV
TEN SPORTS
THE BUDDHIST
NDTV

and also mentions more coming soon...
just thought i'd share this info.

stay cool!
Micheal

Alf said...

Hi guys,

I am the real ALF that was there when CBNSat was in crisis. The persona who is posting as me is not the real ALF.

Seems like someone have got the ALF alias while i was silent.(check the profile creation date it says 2007)

I stopped posting due to criticism i got from few bloggers. But i was always monitoring the blog.

Pls note that i will never post comments with filth or try to promote any other service provider in the Dialog TV blog.

I am enjoyinh what i have and will be monitoring the progress of Dialog tv.

Blog Admin pls delete all the filth posted by the imposter as it is damaging the image of mine as well as the blog's.

Good luck

Alf said...

And also i hate that bugger Hulugulla as he distroyed a wonderful service and a good Company we were enjoying.

He never and will ever be the father of DTH in SL.

But may be ha can be the destroyer of DTH in SL.


Hi to looser, LST, jessika bank_dude and all the old bloggers including Kalu my friend.

Micheal said...

As only 14 channels are m,entioned includung NDTV, the balance four slots might be allocated for the Star Bouquet.

STAR MOVIES
STAR PLUS
STAR WORLD
STAR GOLD

this is highly probable.
lets wait and see.

Micheal.

kumara said...
This comment has been removed by a blog administrator.
Amalka said...

Dialog TV introduces unique Rs. 100 rental package




Colombo 27 June, 2007. Dialog Satellite TV, the Direct To Home TV service that has taken the country by storm since its launch in February this year, is now available at a slashed connection fee of just Rs. 12,500/- all inclusive. This reduction is complemented by the introduction of a unique Rs.100 monthly rental package.

Customers who opt for the Rs.100 package can enjoy a mix of news, entertainment and sports programming on 12 channels including international favorites Zee Cinema, Zee TV, Zee Music, Zee Sports, News giant Al Jazeera and all local TV channels.

General Manager Sales and Marketing at Dialog Telekom Nushad Perera said, “The Dialog philosophy has always been to give our customers the best service at the most affordable prices. We are constantly innovating to find ways to customise our service so that our customers’ needs and desires are catered to. The Dialog TV Rs.100 package is the first of its kind in the world from a satellite TV provider. We have also brought our connection fee down, in this way we now offer customers the best rates in the country”.

Mr. Perera also explained another of the advantages that Dialog TV subscribers enjoy. “The magic of satellite TV is that no matter where you are in the country your reception will be excellent because you are not dependent on the transmission power of local channels. I have already received positive feedback from customers all over Sri Lanka who used to struggle to get clear reception of local channels and are now, thanks to Dialog TV, enjoying clear reception and exceptional sound and picture quality”.

A trend-setter in Digital Satellite Television Broadcasting, Dialog TV features over 40 international channels including recent additions Ten Sports, Hallmark, HBO Hits, Australia Network, NEO Sports and more. A subsidiary of Dialog Telekom Ltd, Dialog TV uses state-of-the-art Digital Video Broadcasting through Satellite (DVB-S) technology which guarantees that customers enjoy DVD Quality picture and CD quality stereo sound. To find out more call the Dialog TV Customer Hotline 077 7 679679 or log on to www.dialog.lk

hsjaya said...

To Real ALF,

This is going to be really confusing. How do we know who is who?

Doesnt matter mates, we all will be happy if both of you contribute something good for betterment of DTV as you have done in the past

So WECOME BACK HOME ALF!

D.L.R. said...

@ laksirif
Yes we r waiting till 30th.
As per my knowledge, lot of people too waiting to see DTV's Shylock treatment. If they treat us badly what is our future plan. B'cos by monday (2nd of July) we must write to TRC.

Micheal said...

Riky,

re my earlier post with regards to July 2007 program guide and the new channel icons therein,

Would you agree that the balance four slots might probably be for star bouquet? If so, will the 4th star channel be STAR GOLD or STAR VIJAY ? Doesnt matter either way. Both are hindi.

Btw, has anybody else received the program guide for July 2007?

Stay cool!
Micheal

Priyantha De Silva said...

@ Alf (Real)
Thanks ,your come back.

I always said that one is not the real one. who reads the Old blogs of CBN Day & night & behave like he was there when CBN. I'd read your comments those days & understood this one is not you. that's why I hate him. ( I've written about this on the last "Older Post".

@ Every One,

see this real Alf's profile. It comes from last year June 2006.

Thanks Alf again,
Now every things are reveled.

No more trouble here.

@ thanks everyone who are always did against the Mentally Ill fake "alf".

Alf said...

@hsjaya

Check my profile creation date vs the imposter ALF's profile creation date

Looser said...

Hi Alf,

Welcome back to DTV blog.

AMD said...

The above article is available on the dialog site at this address

http://www.dialog.lk/en/corporate/press/releases/pressRelease.jsp?id=125

riky said...

Michle,

Yes,The other 4 are Star Movies,Star World,Star Plus and Vijay TV,which i said will be delayed by about two weeks.They will be there within the first week or so.

Micheal said...

@ Ricky,

thanks for the clarification.
Right as usual :-)

Micheal.

alf said...
This comment has been removed by a blog administrator.
alf said...
This comment has been removed by a blog administrator.
cableguy said...

Any Lawyers on this Blog?

Just checking pre-emptively in case the old CBNSat package holders are blatantly discriminated against, by DTV. We should get all the correspondence letters, announcements, original contract etc ready and waiting in case we need to pursue any legal action.

Where is our senior blogger "Romesh" who did a fantastic job during the CBNSat closure days?

Anyway lets be ready for any possibilities.

Lankikaya said...

I also wrote in the previous thread, that filthy mouthed blogger cannot be the real Alf, as the real Alf did not say things like that when even Kalu was blagarding him with filth.

Pl. dont reply to the filthy Alf, so he will get tired of writing, as such comments wont last long in the thread as Admin removes them.

ON DTV

I was hoping Disney channel would come as assumed earlier, but it seems not to be the case. Instead of these Hindi crap, why can they get the Diney. I wont mind even if some news channels go-off.

KIDO-CMB said...

Media Release

Dialog TV introduces unique Rs. 100 rental package

Colombo 27 June, 2007. Dialog Satellite TV, the Direct To Home TV service that has taken the country by storm since its launch in February this year, is now available at a slashed connection fee of just Rs. 12,500/- all inclusive. This reduction is complemented by the introduction of a unique Rs.100 monthly rental package.

Customers who opt for the Rs.100 package can enjoy a mix of news, entertainment and sports programming on 12 channels including international favorites Zee Cinema, Zee TV, Zee Music, Zee Sports, News giant Al Jazeera and all local TV channels.

General Manager Sales and Marketing at Dialog Telekom Nushad Perera said, “The Dialog philosophy has always been to give our customers the best service at the most affordable prices. We are constantly innovating to find ways to customise our service so that our customers’ needs and desires are catered to. The Dialog TV Rs.100 package is the first of its kind in the world from a satellite TV provider. We have also brought our connection fee down, in this way we now offer customers the best rates in the country”.

Mr. Perera also explained another of the advantages that Dialog TV subscribers enjoy. “The magic of satellite TV is that no matter where you are in the country your reception will be excellent because you are not dependent on the transmission power of local channels. I have already received positive feedback from customers all over Sri Lanka who used to struggle to get clear reception of local channels and are now, thanks to Dialog TV, enjoying clear reception and exceptional sound and picture quality”.

A trend-setter in Digital Satellite Television Broadcasting, Dialog TV features over 40 international channels including recent additions Ten Sports, Hallmark, HBO Hits, Australia Network, NEO Sports and more. A subsidiary of Dialog Telekom Ltd, Dialog TV uses state-of-the-art Digital Video Broadcasting through Satellite (DVB-S) technology which guarantees that customers enjoy DVD Quality picture and CD quality stereo sound. To find out more call the Dialog TV Customer Hotline 077 7 679679 or log on to www.dialog.lk

Priyantha De Silva said...

Is there any kid with small brain who can;t understand what Profile means & the creation date of the blog, it can't change anyone else than himself. there is an Uneducated one with a understanding problem as AMD has said.

AMD said...

Guys dont u think DTV would have clarified all the legal issues out before they decided on the channel issue ?

I happen to see this on the TATA SKY website:

"Tata Sky reserves the right to add or drop a channel/ service from any package and/or change the package rates."

I remember seeing something similar on DISH too.
I guess the same applies to all DTH providers?

Lankikaya said...

@Rickey / @Kalu,

Is there any hope of getting a Disney channel in near future?

hsjaya said...

To Real ALF,

Ok mate. Now we know who is bogus and who is real.

Everyone check the profile of ALF before making comments.

Alf who has a profile starting from JUNE 2006 is the one who has been with CBNSAT during trouble time.

So thank you mate for coming back.
Continue your good work as you have done before.

alf said...
This comment has been removed by a blog administrator.
AMD said...
This comment has been removed by a blog administrator.
kumara said...
This comment has been removed by a blog administrator.
alf said...
This comment has been removed by a blog administrator.
kumara said...
This comment has been removed by a blog administrator.
Anthony said...
This comment has been removed by the author.
hsjaya said...
This comment has been removed by a blog administrator.
AMD said...

Riky -

Can u tell me what is the channel line up for the Rs. 100 package ?

Tks.

Looser said...

@Micheal

You are lucky, I still didn't get the June schedule.

hsjaya said...

Looser,

If you have Internet connection you can get this DTV schedule downloaded.( Surely you should have internet connection to sign on to this blog )

Even if DTV do not have schedule in their web site you can go to individual web sites, like Hbo hits, HBO, Cinemax, Discvover etc, get the schedule down loaded.

These sites have synnopses (a brief narration of the Film ) which is very helpful to follow english movies.

Generally I dont depend on DTV schedule. But goto these sites and dwon load weekly schedule and get it printed. This is very easy.

HBO group has a facility which allows you to submit your email address and subscribe for the shedule. They will generally sent you the schedule well in advance.

I subscribed for HBO asia synopsis of july and the have already emailed that to me.

Also you can visit LBN, or Comet sites and download the schedule as the channell line up is moreless same,

Trust this will help you

Lightning_Struck_Tower said...

"Guys dont u think DTV would have clarified all the legal issues out before they decided on the channel issue ?"

amd,
I dont think anyone in sl can sue dtv for changing rates coz cable tv industry in sl is not yet regulated. For example, dialog would have been in deep shit if they changed mobile phone charges without the permission of TRC but satellite tv is another thing. (I dont think jokers at TRC know jack shit about DTH anyways)

As i see it, DTV will be god till regulations are drafted (if they ever will be drafted that is).

And welcome back Alf, i knew that previous dude was fake.

hsjaya said...

Naushad perera DTV - We are constantly innovating to find ways to customise our service so that our customers’ needs and desires are catered to

This man should be talking about some customer service that exist in a different country or different world. Not in SL

Mr. Naushad Perera - Your company's marketing policy have been the most disgraceful and stinking thing we have ever experienced in Sri Lanka

Has any other Company or Service provider has taken away facilities / services provided to their customers without any warning or notice ?

We have never experienced such a disgraceful Customer Service from any other company.

One of our fellow bloggers informed all of us that his channells got scrambled whilst the channells are being watched ?

At leaset these DTV marketing buggars should have the decency to inform customers what they are going to do before taking away channels.

During past weeks all of us are experincing your excellent customer service. Just go through past blogs and see what compliments have been made by your so called valued customers.

Mr Naushad Perera - please dont talk nonsense. Talk some thing else. Can you tell us whether sun will rise tomorrow ? Even if you tell yes, no body will beleive that.

bank_dude said...

Alf, Welcome back. We all knew the other guy was fake.

AMD said...

@ hsjaya,

to you have any lawyer friends who can clarify this issue ?

uys dont u think DTV would have clarified all the legal issues out before they decided on the channel issue ?

Like i said in an earlier blog :

I happen to see this on the TATA SKY website:

"Tata Sky reserves the right to add or drop a channel/ service from any package and/or change the package rates."

This may apply to DTV too, although i dont agree with the policy myself. As Lightning_Struck_Tower there is are no regulations for DTH in this country, which is why CBN sat was shut down in the 1st place.

Dude said...

@hsjaya

what i said was that when i called to ask why Ten Sports got scrambled, the guy who attended to the complain said that he will give a solution and ended up scrambling all the channels and kept me on the phone for about 20 minutes. The line got disconnected and then i called again and told that one of their morons had messed up the system. Then he sorted the issue out and then still HBO and a few channels were not working. Then after trying for some time the channels were finally restored.

I was told that the package upgrading will take 24 hours. I called to check on that this afternoon and I was told that the package upgrading was done but when i checked at home they said still the new channels are scrambled and then DTV CC told me that the decoder has to be kept turned on. I then instructed the home people to turn on the system and then DTV said that they will do the activation again and now according to info from home it seems that all the channels are working.

Anyway I will have to go home and check

alf said...

HSJAYA - THE NAME IS NUSHAD PERERA,NOT NAUSHAD PERERA.DONT TRY TO RIDICULE HIM.HE HAS BEEN THE BRAINS AND WORK BEHIND THE MARKETING STRATERGIES OF DIALOG TELECOM.NOT A ALL FART NO SHIT LIKE (P)PRIYANTHA DE SILVA.

TERRY said...

There is nothing anyone can do legally about the channel compostition in differant packages and pricing.LST is 100% correct and they know what they are doing.

Talking to them is the only option and the best way is to do it through Lisura and the Subscriber unite,as they may not take every tom,dick and harry seriously.

hsjaya said...

Dude,

It is very obvious what DTV is trying to do.

This is my guess.

They are having a list of customers who are in 1375+ pkg and they know some of them can view test channells.

They are slowly scrambling premium channels of these customers.

TEN SPORT channell is a premium channell and that may not be given to 1375+pkg.

That will only be available for 1400+pkg. Therefore they are slowly taking away these premium cahnnells from 1375+ customers to avoid any legal hassells or complications may arise after 30th June 2007.

Only the people who have access to DTV blog can share thier experience with us. But others may be silently suffering cursing this DTV is" INNOVATIVE MARKETING "

Other 1375+ customers who are watching premium channells should expect this same thing to happen them in coming days.

DAER AMD,

Yes I have lawyer friends. If you let me know exactly what clarification you want I can get it done.

So Pl let me know. It is always pleasure to do something for common good.