Monday, August 25, 2008

Slow distribution of decoders

Several customers are a bit apprehensive over the replacement of their MPEG2 decoders with MPEG4. There are still many subscribers out there who have not received the letter and it has made them wonder whether they will ever get the new decoder. However as stated in the previous post all subscribers who are presently receiving all HBO channels and Star Movies will receive the new decoder.

According to information being received the letters are being sent in batches and replacements are done according to the reply to the letters.

We are also getting information of a new agreement that is being signed at the time of replacing the decoder. According to this new agreement the decoder is the property of Dialog TV. This means that the decoder should be accompanied with a lifetime guarantee. We are unable to confirm this information presently.

It is likely that the September 1st changeover of Star Movies and all HBO channels may not take place if Dialog TV is unable to replace all decoders beforehand. Dialog TV may run a MPEG2 and MPEG4 version of these channels until all the decoders are replaced and then remove the MPEG2 version. However at the present rate it will at least take till the second week of September for all decoders to be replaced.

Here are the results of the poll "Will you move to another Pay Television Operator if Dialog TV does not improve its services".
  • Yes - 185 (82%)
  • No - 38 (17%)
An overwhelming majority of subscribers are prepared to move if Dialog TV does not improve. So this MPEG4 changeover is very crucial and if Dialog TV does not improve hereafter the Telekom Malaysia can say goodbye to their investment.

Recently certain subscribers are complaining about the Indian influence on many channels. This is due to the close proximity of Sri Lanka to India and getting Asian feeds of these channels can be prohibitively expensive resulting in an increase in a significant increase in the monthly subscription. Only certain channels such as HBO, Star Movies, AXN allow Asian feeds to Sri Lanka for an increased subscription value. Certain networks do not allow the Asian feed to be used in the subcontinent (for example : Star World) and even if they allow the subscription value will be greatly increased. However we believe as the pay television market in Sri Lanka grows and channel operators notice the potential of the business in Sri Lanka, Asian feeds will enter the country.

Please keep us updated on the latest on Dialog TV as the days progress.

112 comments:

sattvmania said...

not a value+ pkg holder or not activated set plan 14 which is good fr lite 250 pkg holders. so MEPG4 is useless to me until all channels move to MEPG4,waitng fr new set plans like set plans 11 or 13 as before.why pay rs 2100 just to get the new decorder.hope dtv give new good set plans or otherwise they can keep mepg4 decorder and watch chls in their homes. i will get a satlanka connection if nothing happens that is better than shit we are getting now.

alf said...

SATTVMANIA - MACHANG YPU DONT NEED SAT LANKA IF YOU GO TO MAIN STREET YOU CAN FIND ENOUGH DEALERS WHO HAVE TATA SKY,DISH AND ITS PRETTY CHEAP THAN DTV.

DTV IS PLAYING IS TRYING TO DECEIVE THE CUSTOMERS WITH THIS MPEG4 BOX SCENE.THEY HAVE ALWAYS MISLEAD THE CUSTOMERS AND THIS IS ANOTHER OF THEM.

sattvmania said...

ALF thks machang i know the area very well thinking of going there this week hang around find out if i can get tata sky or big tv. set up how much does it cost fr tata sky do you know ?

LANKA INFO said...

Dear Mr. Local **** TV dealer (ALF),

I thing u don’t have enough knowledge about MPEG4. That’s why ur spreading rumors…. By da way I know u very well & I know what ru doing in this blog from the beginning, u can only promote ur local stuffs. so pls.... ****

Dear Everyone,
You all should understand one thing, DTV; they just started replacing the setup boxes without any cost. it may take some time…so be patient.

Lasantha said...

@sattvmania,ALF

Friends, Please let me know if there is BIG TV available in Main Street when you get chance. At least i can watch good Hindi music until better DHT provider available out there :-)

Rukshan said...

Only set plan #11 subscibers what will happen ? Any idea ??

kumara said...

HI MATES,

THERE IS NO WAY DTV IS GOING TO DISTRIBUTE NEW SET TOP BOX TO ALL CUSTOMERS AT ONCE.

SOME WILL GET EARLY AND OTHERS WILL GET LATER. SO WAHT IS THE BIG ISSUE.

IF DTV DONT GIVE THIS BOX TO ALL CUSTOMERS THEY ARE GOING TO LOOSE CUSTOMERS. I DONT THINK DTV WANT THAT TO HAPPEN.

SO FORGET ABOUT ALL THESE NEGATIVE TALKS. LETS HAVE SOME PATIENT.

Hello Lanka said...

@ Rukshan,

Yes, u will recive.

sattvmania said...

I am not bothered about the MPEG4 decorder when chls apart from hbo star movies go mpeg4 we will get it.but my reason for searching another provider is see few chls that you will never get from dtv like zonereality.too many indian crap,though i am fan of bollywood films,music .Going tomorrow to pettah ,see if possible to get tatasky big tv connection hoping that it wouldn't cost that much tnan dtv.

Lisura said...


I got the MPEG4 box offer letter on Friday morning and the box was installed in the same eve.
(Not so bad)

Experienced it over the week end.

Plus points are :

1. Picture Quality have improved than the old decoder.

2. Channel changing is faster !

3. EPG is very fast and the appearence is far better than the old box !

MW said...

They have halted installations of new decoders from 26 to 1 st. According to them its bcos' of some technical updations !!!!

Waruna said...

Lisura, which box were you having ? Was it the old CBNSat decoder or the one suppied recently, after dialog took over ?

alf said...

LANKA INFO PONNAYA IF YOU WANT YOU PLUG YOUR MPEG4 BOX IN YOUR ARSE,IF PEOPLE WANT SAME THING AT HALF THE COST ITS THEIR DECESION AND THEY ARE NOT GOING TO BELEIVE THE BULSHIT YOU TALK.

WHATS THE FUCKING RUMOR? YOU DONT KNOW WHEN YOU ARE GETTING FUCKED,POOR INFO

cbnsatcustomer said...

@lisura

Can you tell us the video/audio out put connections of the new decoder? Pls post a pic of the backside of the new decoder if you can. :)

Dhammika said...

Lisura,
does that mean- the decoder alone can make a difference?- even before the changeover to MPEG4?

Harindu said...

A massage appeared on-screen by DTV saying that on 27th from 10AM to 1PM some channels including Discovery, Animal Planet, Travel and Living etc. will be interrupted due to maintenance.

Lisura said...


@ Waruna

I had the very old CBNSat STB ! As I told you i'm one of the first 100 customers of CBNSat

Shall post a pic tomorrow !

@ Dhammika

In this decoder the processor is powerful and the memory is more ! This is to facilitate MPEG4 decoding i think. There is a significant quality improvement.

I use a Sony Bravia KLV-32S200A LCD

sattvmania said...

got same message dish farm maintenance.i saw a ad in newspaper that said that you can get dish MAXI pkg rs 760 monthly rental. but dish tv has no hallmark ch,neo sports so i won't bother looking for dist tv connection. but cheap compare to dtv is't it?

Rukmal said...

sattvmania:

where did you see the advertisement?
Pls give us more information with contact nos

sattvmania said...

rukmal call 071 6576543 ad also says you get pay direct to dish tv india. but beware of cost of dish tv setup installation. hope you get it cheap good luck. ps sunday times august 24th

SP said...

Pls. anybody let me know which pary(Indian) is going to use ST-1 sat for their DTH service.

MW said...

Someone has told earlier its the same outputs ! only AV Output!
I wonder how dialog finds those obsolete decoders now a days.
Most latest decodes has DVD Components Outputs, HDMI Outputs and Recording facilities.
Sure new Dialog Decoder is lacking all those !. Anyway this decoder will last a long time with Dialog.
They will say this is the Most latest and Advanced decoder in the worlds !
No wonder its Sri Lanka Again !.

Shivanka said...

cant i keep my old CBNsat STB. they can install the new STB. I have no issue in signing the new agreement.(if they let me keep my old CABNsat STB only)

podiman said...

@sp,
To my knowledge I reckon no Indian co. is going to use ST1 for DTH. Where did you get this information.

Hello Lanka said...

Transmission interruption

Pls note that some channels including (Discovery, Animal Planet, and Travel, Living etc.) will be interrupted between 10.00AM to 01:00PM on 27th August (today) due to dish farm maintenance. We regret the interruption.

SP said...

@ podiman
I read that artical few days back.But now cant remember the party.It says, that co sign the agrement with sintel to use ST-1 to their DTH services.It was some were Indian Television Point news or in other news.Is that Bhart Airtel? If you got any news about that Pls. coment.

dialog tv mf said...

@alf
aaaaaapo. chater pora ayeth awilla. heard that your giving free blow jobs to the indian cricket team.
keep it up

alf said...

@ DIALOG TV MF

OYAGE AMMATA MPEG4 BOX EKA HAMBAWUNADA,EKAWATHA DAALA SEAL KARAGANNA KIYANNA,OYAGE AMMATA ITHIN ZIMBABWE TEAM EKEN HEMA THENATAMA DENAWANE,AAAAAPO MARIYANA AGADAYA WAGE ETHI NEDHA ADAMBARA PUTHRA RATHNYA?

SP said...

@podiman
Got the name.Its Videocon going to start end of October.

podiman said...

@sp,
Thanks for the information. Will see what is comung. BTW are you after FTA or DTH or any good and cheap package?

yasanga said...

i was a keen follower of this blog since cbnsat.After dialogtv took over the cbnsat we hoped that it would be for better.but things are worse compare to good old days.
first of all they should give proper training to their customer service people how to handle the customers.That would be a good begining

Nokia said...

Agreed with Yasanga....

Comparing to Dialog Mobile Agents DTV is very poor.... Just like the Mobile agents who were two three years ago..... Time has come to change their mindset and give proper info to the agents.

sattvmania said...

dialog CC is same as dialog management.fact is they are just employees . if managers are rouge and dishonest how can CC be good.

cbnsatcustomer said...

Does this new docoder has component video outputs?

sattvmania said...

guys i went looking for tata sky and big tv connection but sad to say for big tv it's early days so have to wait sometime. tatasky is possible for rs 15000 over,2nd party involved . dish tv offer Rs 15000 -20000. legimate and you know what 10 months free. any cheaper does anybody know? lnbf RS 550-750 ,dish 65cm rs 2000 ok or not? guys let me know .

Elvis said...

pls get rid of NDTV good times. Its totally a indian crap. Dialog should have replaced Zone Reality with a channel like AXN BEYOND. If dialog introduce a channel like that, they will surelly cover that cost with increased subscriptions.

podiman said...

@sattvmania,
Send me your e=mail address. I will give your a cheaper option.

sattvmania said...

@podiman thks my email techfer@gmail.com .

larukh said...

@podiman
I'm also interested in your cheaper option ..my email is lasithah@gmail.com

dannymot said...

@podiman

Will appreciate info to fosterlaine@gmail.com

Radikal Zee said...

@podiman
could you redirect the info to radikalzee@hotmail.com as well if u dont mind ?

JaSeeChaRa said...

Pls. send me your information.... jaseechara@weblk.net

DLR said...

podiman
pl send your info to
dlr.dtvblog@yahoo.com

Rukmal said...

podiman

If you dont mind pls send me that cheaper option to me
jrukmal@yahoo.co.uk

Rukmal said...

These are the Satlanka prices

DishTV 20000 Rental 1200
TataSky 30000 Rental 1400
BigTV 35000 Rental 1500

chaminda jayanatha said...

send me your information.
chamindafelix@gmail.com

SP said...

Big Tv 35000/= and 1500/ per month too much. Big Tv Max pkg.4990/= IN.Rs. about 13000/-SL Rs one year free. 150+ Tv ch, 30 cinema ch,10 radio ch. Is there any body who visited to this Satlanka office? Do you think that's good place.Beco's they says they can give Sirasa also. Can you belive?

kumara said...

I AM NOT SURE WHETHER THIS DISHTV, BIGTV, TATA TV OR FOR THAT MATTER ANY TV IS GOING TO PROVIDE A CHEAPER AND BETTRE QUALITY CHANNELS THAN DTV.

IT IS GOOD TO HAVE OPTIONS AND HAVE KNOWLEDGE ABOUT THEM BUT HOW SERIOUS ARE PEOPLE ABOUT ALL THESES.

ALL THESE CABLE TVS HAVE ABOUT 150 TO 170 CHANNELLS AND OUT OF APPROXIMATELY 110 CHANELLS ARE HINDI AND INDIAN CHANNELLS WHICH ARE OF COURSE NOT USEFUL TO MANY OF US, UNLESS YOU ARE REALLY A FAN OF PARTICULAR CHANNEL OR LANGUAGE.

ON THE OTHER HAND DTV HAS 56CHANNLES AND OUT OF THAT THEY HAVE ABOUT 35 TO 40 ENGLISH QUALITY CHANNELLS AND MANY LOCAL CHANNELLS WHICH I THINK ARE REALLY USEFUL TO MANY OF US. AND DTV HAS VERY FEW HINDI CHANNELS COMPARED TO OTHER COMPETING CABLE TV OPERATORS.

THE REAL ISSUE WITH DTV IS NOT THE CHANNELLS BUT THEIR SERVICE AND THE CHANNELL VIEWING QUALITY.

WE ALWAYS HAVE A HOPE ,ONE FINE DAY DTV WILL BE ABLE TO GIVE US A QULAITY SERVICE AT AREASONABLE PRICE .

SO FOLKS,LETS STICK TOGTHER AND DISCUSS ABOUT DTV...

kumara said...

I WOULD LIKE TO PROVIDE SOME CLUE ABOUT SOME CHEAPER OPTION OF CABLE TV WHICH SOME OF MY FREINDS HAVE OBTAINED IN KANDY.

ONE GUY HAS OBTAINED THE CONNECTION AND SOMEHOW HE HAS MANAGED TO PROVIDE FEW CONNECTIONS TO THE HOMES IN NEIGHBOURHOOD AT A VERY CHEAP PRIZE.

I WAS ABLE TO VIEW SL - INDIA TEST MATCH AT ONE OF THESE PLACES AND MY FRIEND INFORMED ME THAT THERE IS NO INITIAL INSTALLATION CHARGE BUT MOTHLY RENTAL WILL BE AROUND 1500/-. HIS CONNECTION IS FROM DISH TV.

I DONT REALLY KNOW HOW THIS IS POSSIBLE. BUT I HAVE SEEN THIS AT MANY PLACES EVEN IN EASTERN PROVINCE.

sattvmania said...

what dtv is giving is fr rs2300. What others like dish tv is offering fr 1000 -1500 lot more variety. dish tv and tata sky have too many chls we don't need/like but dtv has a practice of removing chls that don't make money fr them. even though there is a audiance fr that channel.so i fr one won't stick to one dth. @ rukmal i too agree satlanka prices are too much.

sattvmania said...

Hi Guys please let me know have anybody returned their DTV box.like 2 connections on one dish. mine the same so want to return one and get a another DTH connection.any ideas will find out by calling DTV CC no refund i am sure.

podiman said...

@kumara,
I think they are using Dish TV multiroom connection. You can go up to 4 connections.

kumara said...

podiman,

IT IS MY FEELING THAT THEY ARE DOING THIS VERY INFROMAL MANNER BUT IT IS OFFICIAL.. THEY DONT DO THIS IN COLOMBO.

IN OUTSTATIONS, WHERE PEOPLE ARE RELUCTANT TO SPEND BIG MONEY AS INTIAL INVESTMENT, THEY ARE USING THIS STRATEGY.

MY FREIND TOLD ME THAT HE EVEN DOES NOT GET REGULAR BILLS BUT DEPEND ON TRUST TO RECOVER DUES.

THIS IS SERIOUS THREAT TO DTV AS DTV CUSTOMERS HAVE TO SPEND ABOUT 10000 TO 15000 TO GET THE CONNECTION.

IF DTV WANTS TO CAPTURE OUTSTATION, LOW INCOME PEOPLE, THEY HAVE TO THINK ABOUT SOME STRATEGY, OTHERWISE THEY WILL BE TOO LATE.

podiman said...

@kumara,
They bring it from India. For 1 main connection (subscription IndianRs 350) you can have 3 more sub connections (subscription IndianRS 100). You use 1 dish and the LNB for the whole set up. Even some of these local Dish tv sellers do this without the buyers knowledge. Have to be carefull with the Dish tv seller who don't want to give you the registration number to pay your subs.

kumara said...

podiman,

IS IT NOT POSSIBLE TO INTORDUCE THIS TYPE OF SYSTEM WITH DTV ?

IS THERE ANY TECHNICAL DIFFICULTY PRVENTING DTV TO GO FOR SUCH STRATEGY ?

podiman said...

@kumara,
DTV is doing it right now even but they don't come down on the second connection subs. They give the STB free but the subs are the same. Have a look into this site http://www.dishtv.in/static/pricing.asp then you will understand.

sattvmania said...

@kumara yes DTV has a system same as any other DTH. 2nd decorder rs8000 that is all. same dish/lnbf but rental same as first or rental/pkg fee differ if you don't need same pkg. main line rs 12500 2nd rs8000 well you decide which DTH is better.

Observer said...

Guys,

Can anyone pls tell if there a way to oibtain local channels through FTA ?

I heard sometime back , tv lanka is up linking local channels to a acertain sat . Is it still there?

aprt from that I know that the following channells are FTA, and can be reiceved from SL.

1. DW TV
2. TV 5
3. CN Asia
4. Fahsion TV
5. Bloomberg
6. Al jazeera

Ahve you guys tried receiving the above over the KU band ? It would be great of someone coulf give some information on the availability of those channells as FTA..

Cheers !

kumara said...

podiman, sattvmania

THANKS FOR THE INFORMATION..

Rukmal said...

This is a Satellite tv channel comparison table ( TATASKY, DISHTV,BIGTV & DIALOGTV)

http://www.zshare.net/download/17989185a71c033f/


TRY AND COMMENT..

Rukmal said...

dear podiman

If you dont mind pls send me that cheaper option to me
jrukmal@yahoo.co.uk

MW said...

Hello Everyone ! Are this SATLANKA services legal? anyone having their service pls tell me ? They r having good selection !

ILHAM - The Boss said...

LBN Digital Premium Cable TV Connection.

Registration and Connection Rs.6900
Monthly Rental Rs.1610

More than 70 TV channels, DVD quality pictures, stereo sounds. More channels will be added to Digital Premium in near future.

Call Now 5300300
Web www.lbn.lk

LBN is Best in Sri Lanka.

ILHAM - The Boss said...

LBN Digital Premium OFFER 70 TV CHANNELS Monthly Rental Rs.1610. (More TV Channels will be added to Digital Premium in near future)
LBN Hotline 5300300.
LBN Web www.lbn.lk

Dialog TV OFFER 50 TV CHANNELS Monthly Rental Rs 1949.

sonik said...

hey, check uhf channel 53. there is a new channel. no logo. mostly tamil songs etc... i think it is "Uthayam" tv. who owns it?

Looser said...

@OBSERVER

Only DW is available in Ku.

TVlanka is not telecasting Local channels now.

sattvmania said...

@observer you should consider the cost of fta set up. Dish/lnbf at least rs 3000 and then receiver/box i am not sure about the prices but check several dth services you get all those fta chls and if you don't want anyother you can choose a pkg that is cheap.

sattvmania said...

@OBSERVER FTA is cheap but risky if receiver or lnbf fails and how about if you get faulty parts so check before you buy .must be able to return if there is fault.

Rukmal said...

Pls tell me a place to buy DishTV / TATASKY or BIGTV for cheap

jrukmal@yahoo.co.uk

Tks

Looser said...

You won't get a warranty for FTA receiver or lnbf.

Observer said...

Thanks Guys for the feedback..!!

WELE said...

@podiman
please send me the info to as well damnwel@gmail.com

alf said...

WHAT A CHANGE JESIKA RUKMAL FREEMAN 619 RANAWEERA WHO WAS MAKING DISRESPECTFUL REMARKS ABOUT DISH TV IS NOW BEGGING FOR IT ,WHAT A WORLD IS DISH ,TATA SKY,BIG TV BIGGER THAN AND BETTER THAN DTV?

AS FOR YOUR INFO SLT ARE GIVING SOME SELECTED SUBSCRIBERS WHO REGISTERED FOR CONNECTIONS ON IPTV TEST CONNECTIONS AND A FRIEND OF MINE IS ALSO GOING TO GET IT.

ANY NEW LETTERS FOR MPEG -4 BOXES?

Dimu said...

@OBSERVER

1. DW TV - available FTA on INSAT-4B (93.5E - Ku)
2. TV 5 - available FTA on Asiasat 3S (105.5E - C)
3. CN Asia - available FTA on Asiasat 3S (105.5E - C)
4. Fahsion TV - available FTA on Asiasat 3S (105.5E - C)
5. Bloomberg - available FTA on Asiasat 3S (105.5E - C)
6. Al jazeera - available FTA on Intelsat 10 (68.5E - C)

Observer said...

Dimu.. thanks a lot for the detailed response.

Cheers !

Observer said...

After seeing Dimus reply I decided that Im gonna go for a C Band dish pointing to AsiaSat.

It is unfortunate that Dialog TV do not provide these quality English channels despite charging 1610/- I (I’m an old CBN Sat Customer), while cable TV operator LBN does. I will keep my DTV connection for the time being to see if there is any improvement in future.

Thanks again Dimu for hte info..

Lasantha said...

I got a cheap way to peek into Dish Tv.
12,500/= for installation ( + traveling for outstations) They don't have free 1 year offer, but agreed to give 2 month free for 4 month rental payment in advance. Monthly rental is 1,200/=

Also, they will install it within 2-3 days even you are living far away from Colombo.

This would be a good news for those who are looking for a alternative for DTV. If you want to know more, please refer 08/31/2008 Sunday Times HIT AD.

FYI : They are not an Authorized Dealer for Dish TV

yakuza said...

hahaha.............

look whats happening. hopefully some decision makers of dtv are reading this blog.

dtv do not have monopoly in dth market in sri lanka. this is cool

619 said...

What is the progress of Sirasa channels & DTV Discussion ?

MW said...

Guys Beware of that SATLANKA thing !! (satlanka.com) they have given a false land line No and one mobile no is not working too.. Asking 35000 for bigtv connection !!
When they get caught up someday all will be gone !!!!!

SP said...

@ MW
Pls.if you can find out their address and visit that place we can get the real picture of them. (At the moment I am not in SL) Few days back I asked about them in this blogg but didn't got any coment.

Rukmal said...

Check this link

http://www.dishtv.in/Static/getdishtv.asp

SRILANKA also listed there...

That means we can buy DISHTV legally ?

podiman said...

Sat.net is the offical agent for Dish TV SL. They had this agency for a long time. They are expensive comparing to India.

MW said...

Dish TV Official Agent In Sri Lanka

Star Television Lanka Pvt. Ltd
Fife Road,- Colombo-5Colombo - 900002 Sri Lanka(sri Lanka)
Mobile : 0777-557558
Land : 0094-11-2596800
Mail : dilrukshi@satnet.lk

podiman said...

It is the 2rd September. There is nothing happening with the 4TP nor the MPEG4. When is DTV going to have the move?

cbnsatcustomer said...

I recieved the letter for new decoder today. I have old cbnsat 1400 package.

cbnsatcustomer said...

Letter says BabyTV, Channel News Asia, E! among other new channels will commence end September 2008. With effect from 15th September 2008, you will require MPEG-4 STB to access:HBO, HBO Signature, HBO Hits, HBO Family and Star Movies.

alf said...

JESIKA RUKMAL FREEMAN 619 RANAWEERA I GOT THE LETEER TDAY AS SAME AS CBNSATCUSTOMER.

WHY ARE YOU LOOKING FOR DISH TV ? THERE IS NOTHING LIKE DTV ITS MPEG 4,IF YOU WANT I WILL GET YOU DISH FOR 5000

Rohan said...

Are they going to add MBC channels on TP4,DTV must add channels like Discovery science,Mtv europe,Channel V [english].

Lasantha said...

@ALF,

Friend, Please be realistic. You can't get DISH for Rs.5,000/= even if you buy it from India. Never mind, forget about it.

I'm just considering about the channel quality (in term of contents ) and their service. I don't care about the technology they are using as long as i can receive clear pictures and sounds. DTV is good. But they have some points to improve.The problem is, DTV is not trying to improve their service over time but becoming worse.

For example, I contacted DTV CC last Friday regarding a billing problem. They told me, they'll get back to me within 2 day. Still I haven't heard back from them. Also, My favorite channel is Star Movie. If you inspect the DTV program guide(September) you'll notice that, Star Movie program list is not there.I guess all of you have at least single, bad experience with DTV service. So, whats a different between unauthorized Indian Satellite Tv providers and DTV.

I'm not encouraging anyone to move to another service provider, But better to know that, So may options out there. I got a chance to walk through 2nd cross street, yesterday. There are many stalls to buy DISH and TATA SKY, even you can buy BIG Tv for 19,500/= with one year free of rental.

DTV Guys, Please try to serve your clients better. we are STILL with you!

Kasun said...

Im a 1400 Customer, Yesterday I got the letter to change the Decoder. I Gave a call and they said they will contact me today for a Date.

Rukmal said...

Whats special with BIGTV comparing to DishTV ?

CSS said...

MPEG 4 Box was installed but they did not give me a manual. Mine was installed almost two weeks ago, but I did not have the time to try out the various options.

Tried to create a second favorite list on that & got stuck, and looked for the manual to find out they have not given any. So, called the customer service (about a week back), & they said they will send the manual, but cannot give a reference no. for the request as their computer system was down on that day.

So far no manual. I will probably call again today.

BUT, did any one got the manual with the Set Top Box? Please tell me.

Usefull Infomation said...

Hi Lasantha

Please be kind enough to let me know from where I could get the DISH TV connection 4 Rs. 12500/-.
Thanks

Lasantha said...

Hi Usefull Infomation,

http://www.krsweb.net/kda.htm

Give them a call, they will arrange installation at your convenient time.

sattvmania said...

Hi Lasantha From where did you get the offer for BIG TV? please letme know as i did go to 1st cross and 2nd cross street didn't find any place to get BIG TV.thanks

cbnsatcustomer said...

@css

What's the brand and model of the new decoder? You may be able to download the manual if you go to their site.

Does it has component video outputs?(red,green,blue jacks)

Semini said...

hello!!
I'm a new member.
Today I received the letter for the Mpeg4 decorder.
Waiting to get it installed.
When i receive it i will post some pictures.

sattvmania said...

Hi guys,
Anybody who wants tata sky,guys you can get connection fr Rs 19500. But if you like do the dish set up yourself you can get it for Rs 17000.

LANKA INFO said...

Click here to see the NEW Dialog TV MPEG4 Setupbox pictures.

sonik said...

got the letter as well. 1400 pkg.
thanks for the pics LANKA INFO. but unfortunately, this model doesnt seem to have hdmi or component video output. anyway, lets just give it time and see how it works. also, i coudnt find any information about this model on the technosat website. any idea of what the model number might be etc?

Tharu said...

@Lankainfo

I saw this decoder in Amaya Lake Hotel (Dambulla) during last weekend. As I can remeber there was a component video output just below the Audio LR and Video jacks. Please confirm.

Rukmal said...

Is DishTV MPEG-4?

cbnsatcustomer said...

@lankainfo

Thanks for pics. I think it has component video outputs.

ShiviRocks said...

@ css

i got my new decoder on the 1st. i asked the installation guy if there was a manual that came with it and he said it will be sent via mail.

that's a bit stupid considering that the new decoders WERE IN THEIR BOXES!! (at least i saw them take my decoder out of a box)

619 said...

I just called to DTV and asked about the MPEG4 issue.

He said only premium customers decoders are changing.
I asked what will happen to the Star movies setplan activated customers.
He said nothing will happen to them and and mpeg4 will effect only for premium customers

I have 500 package and setplan 11 activated

Rukmal said...
This comment has been removed by the author.
Rukmal said...

Hay Guy I found a good offer for DishTV Maxi

connection + 12 Months Rental - 19,500/=
Monthly Rental - 1000/=

Then the decoder will be 19500-12000(1000x12)= Rs.7500/=

If you want to know more details send me a mail
jrukmal@yahoo.co.uk

dannymot said...

@619

The dtv cc has given you incorrect information. I received two letters for my cbnsat 1400 and dtv 1400 packages and both decoders were replaced two days ago. I suggest that you visit the Future Centre (Duplication road, Col 3) and ask them to process your changeover.

The decoders do not have component video output terminals. They are only equiped with composite video output terminals, S-video terminal and optical audio output terminal (S/PDIF)

I too did not receive the user manual and I was told that the user manual will be sent along with the next issue of their programme guide. I received the September issue of the PG today but there was no user manual. I guess (hopefully) that it wll arrive with the October issue as setting "favourites" is somewhat confusing.

Rukmal said...

NEW DELHI: Direct-to-home (DTH) service provider Dish TV India Ltd is gearing up for competition from rivals Reliance Communications and Bharti Airtel, who are launching their services on the latest technological platform MPEG 4.

Dish TV and Tata Sky currently provide services on the MPEG 2 format. However, Dish TV says it is “quite confident” of meeting the competition from the new entrants as MPEG 4 and MPEG 2 offer virtually the same video and audio quality. The only difference is in the cost of set-top boxes, which is much higher for MPEG 4.

Dish TV currently offers set-top boxes for free and plans to launch its own satellite to further enhance its capacity. “MPEG 4 boxes are much more expensive and may put extra burden on the subscriber. Moreover, the MPEG 4 format is not in accordance with BIS (Bureau of Indian Standard) and the government’s regulations and, hence, is not interoperable with MPEG 2 boxes,” Jawahar Goel, managing director, Dish TV, told DNA Money.

Experts say MPEG 4 set-top boxes are 50% more expensive than set-top boxes for MPEG 2 formats.

Dish TV, which is endorsed by Bollywood actor Shahrukh Khan, said new players need to come out with a device “to make their services interoperable” to millions of boxes that are already owned by consumers.

Dish TV, which has a first-mover advantage in this business, has 3.4 million subscribers. There are around 5 million DTH subscribers in the country.

“We feel there is room for everyone. The enhanced competition will see customers getting more educated, which will lead to faster adoption of the category and everyone will enjoy a secular share,” Goel added.

As the satellite transponder costs have shot up, many DTH operators are opting for the latest compression technology MPEG 4, which allows them to squeeze in more channels in the same bandwidth capacity.

However, the Essel Group-promoted Dish TV has no plans to upgrade its format to MPEG 4 as it makes “no business sense,” especially after it launches its own satellite.
“It does not make business sense for us to upgrade to MPEG 4 at the moment. Those who don’t have enough satellite capacity are going for MPEG 4 compression technology,” Goel said.

Dish TV posted revenues of Rs 416.1 crore in the financial year ended March 31 2008.

MW said...

Dialog TV never has an idea of what they are doing. they just do it b'cos others do it. its absurd to hear that new decoder doesn't have any Component out now a days. Let along taking about HDMI or USB port. DVD components come with every TV and DVD player for long time. it has more clarity than the normal video port. They really don't need MPEG4 if they remove those unwanted hindi channels and allocate a sufficient band with for some good channels.
ALL WE NEED IS A BIG TV LIKE THING FROM SOME OTHER PARTY.
LETS PUSH BIG TV TO HAVE A LEGAL DISTRIBUTING AGENT IN SRI LANKA AL LEAST !!!

TV & Radio Sri Lanka said...

Please continue commenting under the new post titled "MPEG4 switch over on September 15th?".