Monday, September 3, 2007

Pixelated days

These last few days it looks like Dialog TV have been having some trouble resulting in fast moving and close up images that are broadcast over Dialog TV becoming pixelated. Subscribers who called up customer care have been told to carry out a restore of system settings by the customer care officers but for many the problem still exists.

Some have also been told that this is due to the rain clouds and the bad weather that prevailed over the last few days. We hope that steps are taken and the issue is corrected so that this does not become a problem for subscribers again. We are also told that the Dialog TV engineers are working on solving this problem and hopefully the problem is corrected as soon as possible.

In other news it seems that the Zone Reality EPG which showed the wrong information over all these months has been finally taken off and hopefully the correct one will be added soon. It looks like the EPG for the current month has not been updated fully for all channels and we hope that Dialog TV will make sure that the EPG is loaded for all channels on the first day of a month. The problem of the 7 day EPG taking several minutes to load in certain channels should be rectified immediately.

Please read the post on the TV & Radio Sri Lanka Blog titled "Website to check the ratings of programmes watched by your children" for information on a website that gives information about the foreign programmes available over FTA and pay television, which we hope that parents find helpful.

Please keep us updated on the latest on Dialog TV as the days progress.

164 comments:

Free-man said...

Jessika

Set plan is active now. You can order on the phone. You can get price details from automated phone (Cust. Care no.) answering menu.

kumara said...

THANURA,

YOU ARE DESIGNING THE SET PLANS GIVING MAXIMUM BENIFIT TO THE CUSTOMERS. THAT IS VERY GOOD. BUT DTV WILL NEVER BUY THIS ARGUMENT. DTV HAS DESIGNED THESE SET PLANS WITH A VIEW OF EARNING MAXIMUM INCOME FOR THEM AND TEMPTING CUSTOMERS TO MOVE TO A 1400/- PKG.

FOR EXAMPLE IF YOU ARE A 900/-PKG CUSTOMER AND LIKE TO HAVE HBO BOQUET YOU WILL HAVE TO PAY 900+400++VAT 195 = 1495/-

BUT IF YOU UPGARDE TO 1610/- PKAG THE DIFFERENCE IS 1610 - 1495 = 115. BUT FOR THIS RS 115/- YOU CAN HAVE 05 CHANNELLS. THAT IS TEN SPORTS, ESPN, POGO, STAR CRICKET, NEO SPORTS PLUS. A CUSTOMER WHO IS GOING TO USE THIS 400/- SET PLAN WILL DEFINITLY THINK TWICE BEFORE ASKING FOR IT.

BUT I AGREE WITH ONE POINT. THAT IS, IF A CUSTOMER WHO IS HAVING A BASIC PACKAGE 100/- OR 500/- CAN HAVE MAXIMUM BENIFIT AS HE WILL BE ABLE TO SELECT WHAT EVER SET PLAN ACCORDING TO HIS INCOME LEVEL AND CHANGE IT LATER ON TO SOMETHING ELSE. AND OTHER CUSTOMERS ALSO CAN TEPORARY SELCET SET PLAN ACCORDING TO THEIR REQUIREMENT FOR A TEMPORARY PERIOD RATHER THAN PAYING FOR UNNECESSRY CHANNELLS.

IF CUSTOMERS HAVE A FCILITY TO SELECT A SINGLE CHANNELL FOR A NOMINAL FEE IT WILL BE GREAT BCOZ HE WILL BE ABLE TO ENJOY WHATEVER HE WANTS DURING A CERTAIN PERIOD . EG RWC. 20 20 WC ETC..

Free-man said...

@Kumara

Yes, there are parents who like their kids to watch only educational channels like Discovery, NatGeo, etc. Sets will suit them ideally.

Also, youth who are on low bugets can still get a 100/= pkg and even order the HBO group for 400/= more. It gives more flexibility.

Hope DTV will be able to handle these sets without a complicated billing system. Some folks already get messed up bills.

Dude said...

This Set Plan is advantageous for the Rs 100/= and Rs 500/= package holders but Rs 900/= will not find it helpful.

By the way guys, I wonder whether the package rates are really going up.

Hopefully like KIDO said the pixelation problem is sorted out soon.

Jesika said...

Thanks Free-man;

I'll check it !

Jesika said...

i just call c/c regarding set plan.

he said they charge Rs 1000/- to downgrade to 100 package. downgrade to other packages are free and can do by phone.
But to downgrade to 100 package need to fax details

Free-man said...

Jesika

To downgrade to the 100/= pkg, U can either fax yr. details or visit an arcadd and do the needful.

Jesika said...

i have activated the set plan

I downgraded to 500/= package and added setplan 11.

If i downgraded to 100 package and add setplan 2,3,4,11 and i will lose NDTV,Vijay TV,Australia Network. and had have to pay another Rs 1000

So be careful when you are downgrading

Free-man said...

Thanks a lot Admin for removing all dirt messages.

Pl. remove the accounts of un-necessary users from the blog.

Free-man said...

Jesika

How long it take to activate the new set plan?

I think set plans will be a great hit. My fear is that CC may have too many requests for Set plans - they may not be able to cope up. Hope they will continue the sets.

Jesika said...

Thanks admin
there was some dog shit in this blog. but admin had to clean those.

will keep this blog to exchange DTV stuff.

free-man
he said it takes max 24 hours. it wont take that much time. still i'm in the office so cant check.

dialog tv mf said...

ya whatever

mad said...

WHEN will they get Asian feeds of national geographic, history and Discovery

Free-man said...

@MAD

It doesn't look like we will get rid of the Indian feed of the quality channels like Discovery, NatGeo etc. any time soon, as DTV has to pay to lot to get the transmission rights of the Asian feed.

mad said...

@ free-man

thanks

but why does dtv have to pay more?

the useless indian feed has ONLY indian ads all the time with occational usless programs.

providing asia feed should not cost more as the indian feed in ment for india with indian ads not not sri lanka.

alf said...

ADMIN DO YOU ALSO LIKE PONNA SHIT AND ARE YOU PAMPERING PONNAYAS?

russel said...

i am quite certain that Jessika, frre-man are the same people.

Just look at the times they are posting comments? Just look at the language?

Free-man comments at 4.36pm and at 4.40pm jessika also comments. very peculiar isnt it?

ALF i think you are correct.
Jessika and frreeman are the same.
U still didnt give me the contact details for your dish tv guy? did u get it from telecave?

russel said...

the pixelation is due to low bandwidth. not rain fade. These CC guys are clueless i think. Or what Jackass would tell to do a system restore to avoid pixelation,ha?

Priyantha De Silva said...

Sorry for the late of the Program schedule of September. I had to do unexpected works these days. now I'm going to finish it and The schedule will be available in next few hours as said before.

Priyantha De Silva said...

If anyone still want the
schedule of
@Cricket twenty20 or
@ Rugby World Cup,And
@England tour in October ,

can get from my sports site,

http://cricketschedule.blogspot.com/

alf said...

RUSSEL

GIVE ME YOUR EMAIL,I WILL SEND ALL DETAILS.

methos said...

this has nothing to do with dialog tv blog but i wish to inform you all dialog customers of a potential pitfall of dialog. for the time being, if anyone you are having a dialog number and you failed to pay your bills. sorry to say, dialog is 'officially' suing that person. speaking from personal experience here. therefore, i suggest you be prepared for the worst case scenario.

I read the dialogtv blog and noticed that some folks stated dialog has 'very poor customer support'. that is a true fact coz they havent got a clue as to how to answer a simple question you ask them. and the best is, you take the time off to go visit 'dialog pay centers' and they re-direct you to a another building in another part of the city to handle that particular aspect of the question asked. now, how absurd is that folks.online support staff worse. you take the trouble to go through the verification process which takes ages due to their lack of IT skills and in the end, they dont answer your question. so, you wonder why did i ever waste 20mins explaining to this tech support guy at the other end of dialog what the problem was to get a reply like ' am sorry sir, i cannot help you, but if you like, you may come to the Arcade and speak to one of our agents'. now, if a tech support guy cant help you, what makes you think customer support will be of any help to you either. lastly, if your line is disconnected, and you want to make a payment, but you dont have a bill to pay it with, do you know what they say, ' am sorry sir, your line is disconnected, therefore we cant send you any bills'. anybody with a brain will know that, in order to pay for something, you need a bill and without it you really cant pay the bill. also, how does one know to who and to which account he/she is paying if he/she has no bill to pay it with. so folks, my suggestion, settle all your dues to dialog and find a better provider whether it be for mobile phone, satellite tv etc. dialog sucks big time.
also, what impression does one get when a premier phone company of sri lanka has enough money yet want more by going after people who havent settled their bills. mind you, they come after you, even if they have stopped sending you bills 6years ago.by doing this, they only tarnish their reputation and loose more customer base.

Priyantha De Silva said...

Download September TV Guide ,
Link 1:
http://www.divshare.com/download/1844487-d6d

Link2 :
http://www.zshare.net/download/34614483459f89/

TERRY said...

Can you remember that case filed by DTV against the CAA,The CJ has blasted the CAA(Non of their representaives have been present at the hearing) and has questioned where has the CAA being when CBNsat was closed and the subscribers were victimized.He has also stated that he gave the order and there is no need for any other licence and that the TRC and the Supreme Court hold authority over this.

Damn good for the CAA chairman who has licked Huluballas boot and poor Huluballa never seem to learn.

hush said...

in discovery channel, you get a lot of tele commercials especially between 12am to 10am and sometimes other times also on the indian feed. it is really worth to get the asian or the african feed like reality tv rather than this indian feed.

since dicovery africa, discovery europe normal and HD version is available on IS12 satellite its matter of inter connectivity of the transponders for a downlink.

its a better option than the current indian feed.

TERRY said...

The quality of channels will be improved very much within this month and they have got down sophisticated equipment for same,so be patient and expect high quality in the comming days.

They are unbale to improve the quality of the local channels as the signal received by them is analog and it gets further detoriated with the uplink and downlink.

AMD said...

@ Terry

Are they using a Normal antenna for local channels or Microwave link ?

TERRY said...

@ amd

They have used every possible and advanced options but due to the signal being analog they are unable to improve and it further detoriates as this is uplinked and downlinked again.

They have even looked at the option of tapping the digital signal(I suppose in most local channels the digital signal is converted to analog for broadcasting),Even it hasnt worked out due to number of complications.

Jughead said...

@jesika

i dont understand. if what you are telling is true, you have downgraded from 900 (old) package to 500 and asked for set plan 11.

whilst doing so you have sacrificed (for a saving of Rs.200/=)BBC, Cinemax, Star World, Hallmark, Travel & Living, NGC, Star Sports, Animax etc. and aggreed to pay 200/- (500+200)for Star movies only cos you already had pogo and ESPN.

are you off your head? whats the logic behind it?

kumara said...

JUGHEAD,

DONT CRACK YOUR HEAD TO RESOLVE COMPLICATED MYSTERIES OF THE UNIVERSE FOR WHICH YOU CANNOT FIND ANSWERS.

cable said...

I for one dont really dont care about the local channels as long as DTV can give very good quality for the pay channels.

@ Terry

do you know of any time frame when the new equipment will be implemented at DTV end?

TERRY said...

@ Cable

They will start in the next cople of days as the equipment are already here,Its a advanced and complicated excersise and it would properbly take the entire month and basically will depend on the skill of the DTV engineering staff.

Further we will have a expansion of the packages in the near future (ie Sports Package/Movie Package etc),these are still in the primative stage and unable to confirm anything on the pricing etc,But i think its excellant in the subscriber prospective as they can choose what they like.

Jughead said...

@kumara

had to ask machang :)

@cable

i for one initially subscribed to DTV to get local channels... TV and radio (then of course got addicted to int ones). in my area the only clear channel is Sirasa. likewise there are so many people who are interested in local channels and would appreciate if the quality of same is improved.

alf said...

KUMARA/JUGHEAD

DONT TAKE WHAT THIS MANIAC SAYS SERIOUSLY AND IN A WHILE HE WILL USE HIS OTHER TWO ACCOUNTS(FREEMAN/RUKMAL) AND TRY TO JUSTIFY HIS COMMENT.

DO YOU THINK A HOMOSEXUAL LIKE THIS IS INTERESTED IN SPORTS,THIS BUGGER DOESNT KNOW A FOOTBAL FROM A RUGGER BALL AND A HOKEY BALL FROM A CRICKET BALL.

kumara said...

JUGHEAD,

I AM NOT SURE WHERE ARE YOU LIVING, BUT IN MY CASE IT IS ABOUT 20KM FROM COLOMBO. I HAD THE PROBLEM OF RECEIVING WEAK SIGNALS FROM LOCAL CHANNELLS.

TO SOLVE THIS PROBLEM ONE OF MY FRIENDS SUGGESTED ME TO INCREASE THE HEIGHT OF THE ANTENNA TO 30 FT AND USE " KELANI CABLE " TV CABLE WHICH IS EXPENSIVE THAN NORMAL TV CABLE.( IT IS ABIUT 35/- PER METER ) I HAVE DONE THIS AND MY SIGNALS FOR MTV, SWARNAWAHINI, TNL, ETV, RTV, AND DERANA IS CRYSTAL CLEAR NOW ( EVEN WITHOUT A BOOSTER )

YOU CAN TRY THIS SEE WHETHER IT WILL IMPORVE THE SIGNAL QUALITY

russel said...

the quality of the pixelated channels are ok now.

TERRY said...

FTV will not be available on DTV and the reason could be on morale grounds and ethical values of a country like SL.

Jughead said...

@kumara

I'm in Kurunegala...you know thats where you get a lot of rocks like athagala, andagala, ibbagala etc. so the problem is there for most of the viewers.initially when i moved in here i didnt even get radio channels clearly.

i have to use a booster and the antenna is at 20'(eeta wada ussanna behe)have a connection from the antenna to the radio as well. but listen to it through DTV.

I'll try the Kelani cable as well, but not sure cos anyway its a 75 ohms no. thanks for the feedback.

bank_dude said...

Kumara is correct. Kelani 75ohms cable is best comparing to imported cables.

alf said...

YES THE KELANI CABLE WIRE ITS THE BEST AND MOST DURABLE,ITS HARD AND THERE IS A HUGE PORTION OF COPPER INSIDE,ITS EVEN HARD TO PEEL OFF FOR CONNECTING PURPOSES.

ITS A BIT EXPENSIVE(AROUND 75/- PER METER)

cable said...

@Terry

thanks for the info. Lets hope in about a month all problems will be sorted

Jesika said...

Jughead

actually I'm not watching Hallmark, Star sports,espn, Animax and other tamil & hindi channels. But i lose
T&L. But i can star Movies instard of Cinemax & Ten Sports for WWE. also POGO one of my favorites.
hay buddy NGC is there in 500 package

alf said...

THIS MANIAC IS TALKING NO SPORTS BUT WWE TO GET FROM THOSE GUYS IN THE ARSE "ONE ARSE WITH THREE NAMES" THATS GOOD FOR ADVERTISING THIS PONNAYA.

AMD said...

@ Jughead

Are u using Dialog GSM connection ?

Jughead said...

@amd

Nope. why?

btw these freaking DTv buggers have done it again. they dont allow old 850/- now 900/- package holders to apply for set plans it seems. just now a friend of mine said so.

we are suppose to get the super 900 one to qualify for the set plan. cheeky devils.

anybody has any idea whether its true?

Jughead said...

kido

why is this descrimination?

TERRY said...

@ Jughead.

No you are eligible for the set plans and the CC guys have messed it up again,but i can say that they have been clearly informed of that.

Please call again and if the CC guy gives the same answer please post the name of the person and time of the call to do the needful.

kumara said...

JUGHEAD,

IF YOU CAREFULLY LOOK AT THE SET PLANS AVAILABLE FOR 900/- PKG OLD CBN CUSTOMERS IT IS VERY OBVIOUS ALL THOSE PLANS ARE USELESS. FOLLOWING ARE THE PLANS AVAILABLE

11. Pogo, Star Movies, Ten Sports --> Rs.200
12. Neo Sports Plus, ESPN, Star Cricket --> Rs.200
13. HBO, HBO Family, HBO Signature, HBO Hits --> Rs.400

ALREADY YOU ARE HAVING POGO AND ESPN. SO NO 11 AND AND 12 IS OF NO USE TO YOU. AND IF YOU GO FOR 13 IT WILL COST YOU 1495/-

THEREFORE IT IS MORE BENIFICIAL TO YOU IF THE PKG CAN BE UPGRADED TO 1610/-

SO HATS OFF TO NUSHAD PERERA FOR CREATING THESE SET PLANS IN THE GUISE OF INNOVATIVE AND SACHET MARKETING.

kumara said...

JUGHEAD,

EVEN IT IS DISCRIMINATION, NUSHAD PERERA HAS DONE A FAVOUR TO YOU. IF THE BUGGAR HAS DONE IT PROPERLY YOU WOULD HAVE ASKED FOR A SET PLAN AND WILL HAVE TO PAY THEM MORE.

DONT YOU SEE THAT THEY HAVE TOTALLY IGNORED OLD 850+ CBN CUSTOMERS AND DESIGNED 11, 12, 13 SET PLANS FOR DTV NEW CUSTOMERS.

yakuza said...

do you ppl know whether espn will show all the 20-20 matches

else i will have to get set plan for star cricket

Jughead said...

@terry

thanks. shall let you know what the outcome is.

@kumara

set plan 12 is ok for myself and my friend for the time being since 20/20 and RWC is available in that.

@yakuza

for what i hear...you will have to go for star cricket.

kumara said...

DTV SHOULD REVISE SET PLANS 11, 12, AND 13 TAKING IN TO CONSIDERATION THE REQUIREMENTS OF OLD CBN 850/- PKG CUSTOMERS.

I CAN GIVE 03 BETTER SET PLANS

11. POGO - ESPN - HBO FAMILY = 200
12. NEO SPRTS PLUS - STAR CRICKET - HBO HITS = 250
13 STAR MOVIES - HBO - HBO SIGNATURE = 300

DESIGNING SET PLANS ARE NOT SUCH A COMPLICATED ISSUE. BUT YOU SHOULD HAVE A HEART FOR CUSTOMERS. DTV SET PLANS ARE GOOD EXAMPLE WHEN YOU LOOK AT EVRYTHING THROUGH RUPEES AND CENTS.

yakuza said...

@jughead

but espn advertise that they will show cricket wc

kumara said...

YAKUZA,

TO WATCH 20x20 CRICKET WORLD CUP YOU HAVE TO HAVE ESPN OR LOCAL MTV

AMD said...

20/20 WC

ESPN - English

STAR CRICKET - Hindi

check - www.espnstar.com
The site has been redone.

yakuza said...

@kumara

ok then since i have espn

russel said...

Kumara

Your SET plan is quite useful for the customers. but the thing is dtv will never include ONLY 1 of the HBO channels to a SET plan. U know really well that all the movies will be shown on every channel. HBO just swap their movies to the four channels. Having all the four channels is like having 1 HBO channel. Just check wheather i am wrong.

@yakuza

u dont need star cricket. If you want the matches in HINDI you will need it.

there is a programme calles EYE FOR AN EYE in zone reality. Does any one pls tell me wheather they are acting or is it really happening? Is it quite possible?

russel said...

but i think that having STAR MOVIES for 200 ruppees is very useful.( With POGO and Tensports)

But not to shift to 500 and to get the SET plan 11. Its a quite foolish thing to do.

kumara said...

Russel,

SET PLAN 11 WHICH WAS PROPOSED BY ME ONLY FOR NEW DTV CUSTOMERS WHO DO NOT HAVE ESPN AND POGO ALSO ALLOWING THEM OPPORTUNITY TO ENJOY HBO FILMS

SET PLAN 12 AND 13 SPECIALLY FOR ALL CUSTOMERS WHO ARE IN 900 PKG WHICH WILL NOT CREATE ANY OVERLAPPING WITH THEIR BASIC PACKAGE.

CHANNELLS IN SET PLAN 12 AND 13 COULD BE INTERCHANGED AS YOU WISH, BUT SET PLAN 11 HAS TO BE SEPARTE AS IT WILL CLASH WITH OLD 850+ PKG CUSTOMERS.

AS YOU SAY AND I HAVE ALREADY COMMENTED DTV WILL NEVER IMPLEMENT OUR SUGGESTIONS.

AND DTV SHOULD ALSO THINK ABOUT REVISING THE FEE FOR THE SET PLAN 13 AS NOBODY WILL ASK FOR IT, AS IT WILL BE QUITE FOOLISH TO PAY RS 400/- TO SEE SAME FILM, AS YOU SAY, ON FOUR CHANNELLS.

russel said...

ya. i agree. no one will ever go to that SET plan. 400 for 4 HBO channels? gosh.. too much...

HBO rarely shows new movies.

only the channel star movies is worth getting rather than getting all four of the HBO channels. STAR movies is far ahead of all 4 HBO channelss.

Free-man said...

By way of Set plans, I think DTV is going to tap into the low priced packages, (Sets are no use for the 900 pkg.) Since DTV didnt get the expected market yet, they are trying to woo many lower segments into DTV.

Free-man said...

@Anyone trying to create controversies again

I'm not Jesika or Rukmal or anyone else.

I said this over and over again. How many times more, do I have to repeat this again?

DO

I

MAKE

MYSELF

CLEAR?

Free-man said...

@MAD

Sorry for the delayed reply.

Discovery and NatGeo channels are expensive; in terms of broadcasting acquisition rights. They are also among the world's best educational channels. Do you watch NatGeo Aircrash investigations & Seconds from diaster? They spend a lot of money on making programs like that. NatGeo also has got many awards for those documentaries.

DTV likes to settle for the cheapest feed they can get hold of; and they get the Indian one.

sonik said...

not only pixxelation.. channels are freezing like crazy.
this morning hbo signature was froz many times and lost its audio for a couple of minutes too....
how long does dilog tv want to "fine tune" things?

kumara said...

SONIK,

I WAS WATCHING DTV FROM 9.00PM TO 11.PM. THERE WAS VERY GOOD IMPROVEMENT OF PICTURE QUALITY OF MOST OF THE CHANNELLS COMPARED TO PREVIOUS DAYS. I THOUGHT THAT DTV HAS FIXED THE PIXELATION PROBLEM FOR EVER AND NOW WE CAN ENJOY WHAT WE WATHC.

BUT, IT SEEMS THAT YOU HAVE EXPERIENCED PIXELATION LAST NIGHT.HOW COME THIS HAPPENES LIKE THIS. THERE WAS NO RAIN AT ALL LAST NIGHT. AND ONE CUSTOMER TO GET A GOOD QUALITY PICTURE AND ANOTHER ONE TO GET BAD ONE ?

ANOTHER MYSTRY OF THE UNIVERSE.? IS THERE ANY BODY GIVE US A RESONABLE ANSWER.

MANIL said...

@ freeman & jesika & rukmal

It is absolutely clear to us that the above three are the same and one person,it has already been proved beyond doubt,your intention of taking the bloggers here for a ride has been rightly exposed.

Dont continue to be a joke in this blog.

Jesika said...

i could able to activated the setpaln after giving 6 CALLS.

first time package transfer
then setplan activated but no God tv
next time when Godtv activated no setplan
again had to give another 3 calls to activate both

Jughead said...

@terry

you said..."No you are eligible for the set plans and the CC guys have messed it up again,but i can say that they have been clearly informed of that."

well machang nothing doing.... three fellows @dtv CC confirmed that 900 pkg holders (with POGO/ESPN) will not be able to go for set plans....saying...."let me check...oh you are in the old package sir, so you cannot get set plans."

as for what they say...either we drop ESPN/POGO and subscribe to the new 900 pkg or will have to upgrade to 1400/-.

!@#$%^&^%*

TERRY said...

@ Jughead

They are working out on it and will be solved within 2-3 days,The problem is that ESPN and POGO are getting repeated on the old CBNsat package.They are working on a seperate set plan for customers with a old package.

Be assured its being worked out.

kumara said...

JUGHED,

AT THE START OF THIS POST I COMMENTED THAT

"DTV HAS DESIGNED THESE SET PLANS WITH A VIEW OF EARNING MAXIMUM INCOME FOR THEM AND TEMPTING CUSTOMERS TO MOVE TO A 1400/- PKG."

NOW YOU CAN SEE HOW DTV IS MANIPULATING SET PLANS TO DISCRIMINATE CUSTOMERS AND FORCING THEM TO UPGRADE THEIR PACKAGES TO 1400/-

DTV BUGGARS SHOULD BE ASHAMED OF THEIR BEHAVIOUR. LOT OF PEOPLE HAD HIGH HOPES ABOUT THIS SET PLANS. BUT IF YOU ARE A CBN CUSTOMERS WITH 900+PKG YOU ARE GIVEN A REAL STEP MOTHERLY TREATMENT.

AS YOU SAY DTV IS NOT GOING TO GIVE ANY SET PLAN TO OLD CBN 900- PKG CUSTOMERS. IS THERE ANY JUSTIFIABLE REASON FOR THIS. WHAT ON EARTH PREVENT THEM GIVING SET PLAN TO CBN 900 CUSTOMERS.?

SURELY THERE CANT BE ANY TECHNICAL REASONS. ONLY REASON I CAN THINK OF IS THAT THIER GREEDINESS FOR MONEY.

Jughead said...

@terry

first guy i spoke to said that i will have to go for the 1400/- pkg.
second guy said....there's a technical problem and it maybe sorted out within a couple of days....he got down my number and said he'll call back within 24 hrs to confirm the status.

the third guy called around 7 in the evening and point blankly said that since i'm in the old package it is not possible at all to give set plans.
i dont know whom to believe.
anyways you have been a reliable source of info in the blog. so i shall wait...but would appreciate if you could put a post no sooner its sorted out cos i dont want to miss RWC and Twenty 20.

twenty 20...if the whole thing is shown on Sirasa I'm ok but if they happen to show part of it on Shakthi, then ofcourse I'm doomed
:(

TERRY said...

@ Jughead.

They have understood the problem and they are working on it,The main concern is the duplication of ESPN and POGO,They will defenietly give a solution by 2-3 days and they are working on it right now,I can assure that its not discrimination and just a case of complication.

AMD said...

@ Terry

What ever the management is deciding the C/C should be kept informed of it so they can give proper information to the customers. or else ALL the C/C guys should say one thing like " we are working on it" or something like that. I had the same problem when i uesed to call and ask about the progress about the STAR channels, if u call 10 C/C people they will give u 10 different answers.

Is there any solution for this ?

soorapappa said...

@terry,
Some of the CC guys say after 31st there is no packages called 500,900,1400. But some say they will, but without new channels. ???

Do you know what is the truth ? (or no one knows like NEO+ issue previously)

Jughead said...

Thanks Terry, like i said pl let us know through the blog when things are put right.

kumara said...

MATES,

THE CUSTOMER CARE STAFF AT DTV IS ONE OF THE MOST INEFFICIENT IN SRI LANKA. THE OTHER DAY I ASKED A VERY SIMPLE QUESTION AND THEY TOOK ME 15 MTS GIVE ME AN ANSWER. THEN FOR THE NEXT QUESTION AGAIN TOOK 15MTS. TO GET A REASONABLE REPLY FOR O4 SIMPLE QUESTIONS I ASKED THEY TOOK EXACTLY ONE HOUR.

WHEN YOU ASK A QUESTION AND IF THEY DONT HAVE THE ANSWER, THEY RUN TO SOME DEPARTMENT OR TO A PERSON AND GET SOME REPLY. AND IF THE CUSTOMER RAISE ANOTHER QUESTION ON THEIR REPLY THEY VANISH AGAIN FOR ABOUT 15MTS.

GENERALLY THE CUSTOMER CARE STAFF OF ANY ORGANIZATION SHOULD HAVE AN IDEA WHAT THEIR FIRM IS DOING AND WHAT IS GOING TO DO. AND SHOULD BE ABLE TO GIVE SATISFYING ANSWERS WITHOUT WASTING CUSTOMERS TIME AND MONEY.

WE HAVE BEEN COMMENTING ABOUT ALL THESE INADEQUACIES AND INEFFICIENCY OF CC STAFF. BUT NOTHING HAS HAPPENED AS USUSAL.

TERRY said...

Soorapappa.

The 500/-,900/-1400/- packages will remain,but they will have lesser channels.1400/- will not have the 14 channels and it has to be secured through set plans,The basic packages will remain but with lesser channels for the new entrants.

@ amd
You are absolutely correct and there is no cordination whatever between the CC and other departments,This also will be sorted out very soon.

TERRY said...

@ Jughead

Your problem will be sorted out by today and you can call the CC tommorow.The situation is if you go for a set plan with ESPN and POGO you will have to pay the value of that set plan irrespective that you already have ESPN and POGO.But if you decide to remove the set plans you will continue to hold ESPN and POGO.

If a old suscriber(Package with ESPN/POGO move to the 900/- new pack) They cannot move back to the old CBNsat 900/- pack.

TERRY said...

@ Jughead

Your problem will be sorted out by today and you can call the CC tommorow.The situation is if you go for a set plan with ESPN and POGO you will have to pay the value of that set plan irrespective that you already have ESPN and POGO.But if you decide to remove the set plans you will continue to hold ESPN and POGO.

If a old suscriber(Package with ESPN/POGO move to the 900/- new pack) They cannot move back to the old CBNsat 900/- pack.

Jughead said...

@terry

Thanks machang. BIG help.

as I've mentioned its set 12 that i'm intrested. yeah..ESPN will be an overlap but still my interest is in the other two channels.

I shall call them tomorrow.

Its good to see atleast one guy from DTV is active here FOR THE BENEFIT OF SUBSCRIBERS and not only for DTV's interests.

Thanks again

russel said...

Jessika

We arent interested in your set plan or your damn God Tv. You dont always have to say whatever the CC guys say and do.

kumara said...

MATES,

" THE ASIAN AGE " OF 04 SEPTEMBER HAS FOLLOWING ARTICLE

Lankan mobile providers gear up to take on Airtel


Colombo, Sept. 4: Sri Lankan telecom operators are gearing up to take on India's top mobile service provider Airtel, which is launching its operations in the island country from next year.

"Sri Lankans are very quality conscious. Good customer services and uninterrupted facility will help us to stay ahead in the mobile service sector," Lankan telecom major Dialog Telekom's General Manager Nushad Perera told reporters here.

He was speaking at a conference to announce the company's plan to strengthen telecom services in rural areas of the country.

"We welcome competition from any company including Airtel," Perera said, adding that Dialog Telekom had done well to overtake other competitors in Sri Lanka to become the number one mobile service provider with a 60 per cent market share.

Experts here feel the telecom operators in Sri Lanka would initially have the advantage of the advanced 3G mobile services that would give them a headstart over Airtel as this service is still to be launched in India.

VERY VERY INTERESTING COMMENTS FROM OUR BELOVED MR NUSHAD PERERA ABOUT QUALITY CUSTOMER SERVICE

AMD said...

Thanks Terry

Free-man said...
This comment has been removed by the author.
Free-man said...

@Kumara

Yes, DTV CC has a long way to go. But, they seem to have improved a bit from the past few months. Some guys are very poilte and are willing to help.

Some guys; of course, have to be taught a lot about the channels and decoders before thet are put at CC desk.

TERRY said...

Are you guys using the printed version of the programme guide? or is it realy ncessary with the updated epg?

can you please give a feed back.

AMD said...

@ Terry

The EPG is good but the problem is it takes almost a min to load sometimes and u have to go to that specific channel to the the EPG u want. Looking at the guide is eaiser.

If DTV can allocate a separate channel for EPG - thats will be better.

Also i know some elderly people who can find the EPG complicated sometimes.

I think DTV should stick to the printed guide, for now at least.

Free-man said...

Admin

A big thank you to you for setting rules so that we stick to DTV matters. This blog should be a pleasant place to visit.

There seem to be some undesirable elements from rival DTH services trying to scare away DTV bloggers.

soorapappa said...

@terry,
Thanks a lot bro. By the way, what about package changes after 31st. Can we switch between packages with new channels after this date or we loose new ones if we do this after 31st ?

I'm very satisfied with Z studio picture quality. This is very good since all 500,900,1400 can enjoy this :-). Yesterday managed to update movie details on z studio (http://best-on-zeestudio.blogspot.com/)

About printed guide : I would prefer it, because it has whole month. But EPG is far better if it has more info like genre, film's year, ratings (if possible), synopsis (for all prgs) ect.

Jesika said...

soorapappa

Your zee-studio details are very useful.

Good work !

thanks

TERRY said...

Soorapappa.

You can switch between packages without loosing channels for old customers and that is the present position.

Free-man said...

Admin has put forward the following rules; today, Sept. 5th 3.30 pm

--------------------------------
* Bad Langauge cannot be used.
* Attacking of other Bloggers is prohibited.
* Discussions should be limited to Dialog TV.
* Any criticism should be constructive in nature.
* Only genuine problems should be pointed out and false accusations will not be tolerated.
* Competitors cannot use this blog for promoting their services.
* Comparisons can be drawn between Dialog TV and other service providers in a constructive manner and not for promoting the other provider.

If the above rules are not followed. The comment will be deleted at the discretion of the Administrator.


@Admin

Thanks for creating a fair and decent blog. Well done for being fair.

Let us protect our blog from rival DTH bloggers.

MANIL said...

I think this guy is misleading the admin itself and using him to get away from the diasgrace of LYING,MISLEADING the blog.I had my doubts and nothing more it is confirmed that this guy has been lying from the start.

And we are realy not concerned what the CC tell him or some silly comment here,I have to agree that these kind of people are the people without a backbone and destrying this country.

Vishkid said...

@Terry
With regards to the Printed Guide/EPG; I'm a fan of 'green' stuff so I always think, less printed material, the better. H/e, to be a paperless EPG to be successful, there are certain improvements that DTV has to make.
1. The on screen EPG must be real-time or near real-time as possible. And it should be accurate, should include synopsis's and be at least 1 week long (ideally 2 weeks but one rarely looks that far).
2. The programme guide for EACH CHANNEL must be either downloadable or linked to from the DTV site. Also the electronic guide should include ALL channels and more details.
(Note: this feature would only be useful to those who hv net access)

If the above criteria are met, I'm sure we can do away with paper, printing and mailing costs. I personally don't look at the printed guide after I flip through it when received. It doesn't hv all the info anyway and Priyantha's guide is far, far more useful.

But in the same breath, getting a hard copy guide contributes much to customer satisfaction and you can't get the same feeling with an electronic guide. Also ppl who are less technically inclined and those without net access would be sidelined..... so at least for the moment it would be a necessary evil, from a 'green' point of view.

Oh, btw ... how does things look for the RWC? Any plans? ;)

Jughead said...

@terry

As long as the 7 day EPG is accurate.....who needs printed guides.(thats my preference)

but i guess lot of people are not used to changes as such and prefer to get the hard copy.

dannymot said...

@ TERRY

Thank you for the interesting comment about DTV getting down new equipment to improve the picture quality. I have been experiencing blackouts on CINEMAX, HBO and TEN SPORTS.

Comet Cable have announced that their digital TOP BOX will permit Dolby Surround. Do you know if DTV will also introduce Dolby Sorround and DTS?

kumara said...

MAY BE AFTER ABOUT 04 MONTHS YESTERDAY I WAS ABLE TO WATCH DTV WITHOUT ANY PIXELATION AND FREEZING. ESPN AND NGC PICTURE QUALITY WAS EXCELLENT. IT WAS REALLY ENJOYABLE TO SEE SUCH QUALITY PICTURES EVEN THOUGH THERE WAS SOME RAIN AND CLOUDY SKIES LAST NIGHT.


IT SEEMS THAT DTV HAVE FINED TUNED MOST OF THE CHANNELLS AND PICTURE QUALITY OF MOST OF THE CHANNELLS HAVE BEEN IMPROVED DRAMATICALLY.

HOPE THAT DTV WILL INITIATE ACTIONS TO IMPROVE THE QUALTY OF OTHER AREAS OF THE CUSTOMER SERVICE.

MAY BE WE SHOULD THANK THEIR ENGINEERING AND TECHNICAL STAFF WHO HAD ACHIEVIED THESE RESULTS.

WELL DONE GUYS...

Micheal said...

Hello Guys,

Just a thought...
Is there any other transmitting method that DTV could adopt apart from the DVBS KU - Band satellite method, in order to keep up with competition whose broadcasting methods are guranteeing "Absolutely No rain fade, and no interruptions whatsoever",whilst assuring DVD quality. Microlink is the only method I can think of, currently being used by a competiitor for relaying their beams. Point to point cabling does not seem practical and limitations exist with regard to coverage. So is there any other option to broadcast like they are now, with blanket coverage and DVBS quality, and avoid rain fade, loss of signal etc..?
@ KidoCMB, Terry, Riky,...
any plans for DTV to change methods in the future?

Stay cool.
Micheal

soorapappa said...

LIONS !!!

Dhanuka Pathirana: 29 sixes and 18 fours in his onslaught (c) Cricinfo

Sri Lankan first-class player Dhanuka Pathirana scored a remarkable 277
off 72 balls in a Twenty20 match in Lancashire's Saddleworth League to
steer his Austerlands side to 366 for 2 and an easy win over Droylsden.
Pathirana smashed 29 sixes and 18 fours in his onslaught.

"Everything seemed to hit the middle," Pathirana, who had to borrow a
bat as he had left his at home, said. "I was seeing it like a football.
It was like a dream ... I think I did some serious damage to some of the
vehicles in the car park."

"It was unbelievable," Austerlands' Andy Young told the Manchester
Evening News. "Dhanuka normally bats at No. 3 but we needed to up our
run rate to reach the semi-finals, so we asked him to open and said to
him: 'Just go for it'. And he certainly did.

"It was scary to watch and it wasn't on one of the smaller grounds in
our league. He is one of those guys who we always knew was capable of a
massive innings, but this was incredible."

(c) Cricinfo

hush said...

zone reality had a test card yesterday. sincerely hope that they are not looking at switching to zone reality india or something cause the zone reality africa is a much better version and 100% english

TERRY said...

Printing and delevering of the monthly programme guide has become a major cost to the DTV and i hear that there policy is not to overflow it with advertisments (like LBN guide),With the present returns being ver low,even DTV may be compelled to charge the cost on the guide in future.

So is it realy needful and maybe at a cost in future?

yakuza said...

sdfa

Dude said...

Anyone knows at what time the opening ceremony of the Rugby World Cup is tomorrow. Rupavahini website does not give the time.

@Terry

I think DTV should stick to the printed guide for some more time until they formulate a method where the EPG loads as soon as you select a channel. It should also be possible to view other channels EPG without going to that channel. Anyway the Guide is a loss is it, I heard that DTV charges a good sum of money for the adverts on it. Anyway DTV should have a WAP site where you can browse and check the programme information via a phone.

Any idea of what is happening to Zone Reality. I hope they are not changing the feed or something.

TERRY said...

@ Dude

No they are not going to change the feed,They are improving the quality of each channel and some channels being down at specific times are due to this.They are even working on the Zone EPG,Anyone knows of a source where we could get the correct time?

Dude said...

@Terry

The Zone Reality guide is available on the DSTV website. But the site is extremely slow. Can't you guys get the Zone Media the company that runs Zone Reality to send you the correct guide.

I repeat..
Does anyone know the time at which the Rugby World Cup opening ceremony will be shown live on Rupavahini/Channel Eye. Is Neo Sports Plus showing the opening ceremony live. It is high time these pay television channel were told that Sri Lankan tastes and Indian tastes are different.

Praveen said...

Hey guys, just curious me asking. Why DTV bill is asking to pay till 27th Sept in advance? We have to pay for the service till the 27th September, before 11th September? Isn't that crazy?

soorapappa said...

@terry,
machang. By using small VB script (macro) in excel you can correct any time difference. Below small code I've created earlier for my personal use. This is so simple for a person with little software knowledge.
Sub CorrectTimeDifference()
Dim diff, mydate
'set time difference in minutes
diff = -150
For i = 11 To 1000
If IsDate(Cells(i, 1).Value) Then
mydate = DateAdd("n", diff, Cells(i, 1).Value)
Cells(i, 1).Value = Format(mydate, "h:m")
End If
Next i
End Sub

PS: I'm not going to be a smart ass here. According to my knowledge, one guy can update and improve DTV website, create correct program guides for EPG and lots of other stuff.

TERRY said...

Soorapappa

Thanks and forwarded for necessary action.

Lightning_Struck_Tower said...

terry,
"Anyone knows of a source where we could get the correct time?"

http://www.realitytv.com/tvguide.php

set time zone to "South Africa".

I think you need to add 3.5 hrs to convert it to sl time as amd said earlier.

AMD said...

UNCONFIRMED BREAKING NEWS from a reliable source:

DTV is planning to give new connections for 7,500/- during December.

TERRY said...

Thanks LST,I have forwarded it to the concerned party.They will defeneitly will be able to get the EPG right,and due to your help.

AMD said...
This comment has been removed by the author.
AMD said...

RWC opening ceremony at Midnight tonight.(00.00)

1st match @ 00.30 France Vs Argentina
Live on EYE & NEO SPORTS +

kumara said...

AMD / TERRY / LST

IF YOU ARE LOOKING FOR A TIME CONVERTER I CAN GIVE YOU A SITE WHICH WILL CONVERT ANY TIME IN THE WORLD TO SL TIME. THIS IS VERY USEFUL TO ANY BODY WHO WANTS TO KNOW COORECT TIME IN SRI LANKA RELATED TO OTHER COUNTRIES.

http://www.worldtimeserver.com/time_converter.aspx?f=LK

qwerty said...

@amd
Are you sure the Rugby WC is tonight I reckon it is tomorrow night.

AMD said...

According to NEO sports site"

7th Sept

00:30 ( 12.30 AM )

France v Argentina

Acording to Channel eye site:
Opening Ceremony 07.09.2007 Live

France Vs Argentina 07.09.2007 2415 ( should be 0015) Live
12.15 AM

So that means it tomorrow early morning.

Dude said...

@AMD

Neo has made a mistake. The match is early morning on Saturday. Check their full monthly schedule, they have listed it correctly there.

The RWC Site says that there is about 01 Day 10 Hours and 22 Minutes for the first match. http://www.rugbyworldcup.com/

I like to know what time the opening ceremony is. If anyone knows the time.

AMD said...

@ DUDE

Sorry, yes ur correct. Thanks. The detailed schedule can be found at:

http://www.rugbyworldcup.com/home/fixtures/poolstage.html

qwerty said...

opening ceremony will start 30 minitues before the first match. It will be a 30 minutes show.

soorapappa said...

For all rugby fans :-)

(Add 3.5 hrs to get Sri Lanka time, including daylight saving in France)

Opening ceremony starts at 7.00 PM local time (i.e. Friday 10.30PM Sri Lankan time)

First match kick off at 9.00 PM local time (i.e. 12.30AM Saturday here)

LOL... Saturday is a holiday

Opening Ceremony of Rugby World Cup 2007

Rugby world cup 2007 is now the most talked issue in the rugby world. The whole rugby world is now excited with this upcoming rugby world cup tournament. Fans are waiting to see the opening ceremony of Rugby World Cup 2007. Rugby world cup 2007 will start from 7 September 2007. The tournament has already created a huge craze among the rugby fans. The upcoming rugby world cup will be the sixth competition of this kind. The firs Rugby world cup was held in 1987 which was hosted jointly by Australia and New Zealand. New Zealand won the first Rugby world cup in their home soil. From then on, Rugby world cup has been being held once in four years. Till now, Australia is the only Rugby playing nation who has won two Rugby world cup titles.

Rugby World Cup 2007 is going to be held in France mostly. Wales and Scotland will also host six matches. Four Rugby world cup 2007 matches will be held in Cardiff, Wales and two matches will be organized in Edinburgh, Scotland. Expect these six matches, all the Rugby world cup 2007 matches will he held in France. Twenty teams will participate in the Rugby World Cup 2007 competition. Portugal will play their first ever rugby world cup in France.

Initially, all the participating teams have to go though Pool Stage. There will be four pools of five teams each. Each pool comprises two automatic qualifiers and three teams who came though qualifying round. Top two teams from each pool will get into the quarter final stage. These eight quarter finalist will also automatically qualify for the next rugby world cup.

England is the defending champion of Rugby world cup. However, to many, England has to face strong challenge from New Zealand, Australia, France and South Africa. So, it is though that this time it will be hard for England to hold the title.

Now, there is only one name in the Rugby world and that is Rugby world cup 2007. Yes, no doubt, Rugby world cup is the most prestigious tournament in world rugby. Fans, players, team officials are now looking at Rugby world cup 2007. So, you can easily guess that how much preparation has been taken in France on the occasion of this biggest tournament of the rugby world. Yes, in almost everywhere in France, you can feel a festive mood. You can see billboards, large TV screens and many other things in the streets of France.

Opening Ceremony and the Opening Match to be Held on 7 September

The opening ceremony of Rugby world cup will be held at the Stade de France, Saint Denis on 7 September 2007. Following the opening ceremony, the first match of Rugby world cup 2007 will be held between France and Argentina at the same venue. Opening venue Stade de France has 80,000 crowed capacity so, you can easily understand that the opening ceremony is going to be a huge party.

On the occasion of the opening ceremony of Rugby world cup 2007, all the legendary rugby players from all over the world will gather at the Stade de France. So, those who are joining the opening ceremony can think themselves very lucky. It is really something special to see some of the great rugby players at the same place.

Source : http://techblogbiz.blogspot.com/2007/09/opening-ceremony-of-rugby-world-cup.html

Jughead said...

Terryyyyyyyyyy!!!!!!

i called cc just now, spoke to Darshana (in sinhala). he said that still the set plans are not visible under my account it seems.(900 old) he will get somebody to call me with the exact status later.

whats the situ macho

nimal said...

As the time difference between SL and France is 3 1/2 hours Rupavahini schedule seems to be ok (3 1/4 to 3 1/2 hours)

http://www.rupavahini.lk/sports/index_new.htm

http://www.rugbyworldcup.com/home/fixtures/calendar.html

nimal said...

This week-end would be full of rugby as we have Asian Region International Rugby 7s in Kandy. (live on eye - Sunday)

soorapappa said...

@nimal,
I think they did 2 mistakes (did the same in Football world cup :-)

France Vs Argentina 07.09.2007 2415

This should be 08.09.2007 00.15 (cannot exceed 24 hours a day :-). Anyway would like to give big thank for their management for giving us RWC and football world cup. Cheers !

Free-man said...

@Jughead

U are in the CBN pkg system? I think all the new facilites are available only for the DTV customers. I too had to switch from CBN to DTV pkg system to enable new stuff.

Jughead said...

free-man

yeah but i was counting on what terry said. lets see what he says.

nimal said...

@soorapappa

That's true SLRC has just added the timing difference to France Local time......imagine if there was 10 -12 hour difference...but as you said we must thank ful to them for the telecast.

Free-man said...

Yes, what Kumara said is right. Despite cloudy skies and frequent drizzles, signal and quality level remain at good levels. Also, there is marked increase in picture quality.

Also, one must remember to turn off decoder to standby mode before you power it off. A friend of mine has software problems in his deocder as there are frequent power failures in his house.

TERRY said...

@ jughead.

It can be done machang,even guy i know got it done about one hour back,The CC guy who handled it is Wazeer and just try to catch him,because some CC guys are ill informed or just doesnt want to give customer care.

TERRY said...

@ Jughead.

Confirmed,You can get it activated.

russel said...

I have some [roblems regarding the TV i purchased a couple of days ago.


It has a HDMI port( or whatever). so does that mean that its an HDTV?

To view HD DVDs do we need a HD DVD player? do we have them in srilanka? if so what will be the average price of one?

Radikal Zee said...

@terry
star sports/ESPN hong kong feed is showing the whole of RWC Live ! Can't DTV take steps to switch to these feeds during the matches for an extra cost ? im sure most of the ppl would "buy" dis optionm if presented.

Priyantha De Silva said...

Someone has left below question on one of my blogs.

": my friend Ison holiday in sri lanka what channel is england football game on on saturday ?"

Does anyone know the answer ?
(I don't know even DTV shows, )

TERRY said...

@ Radikal Zee

We actualy bought this to the notice of dtv (Espn/Star HK),But there are lot of complications as NEO+ holds the south asian rights and even if not you cant get a one month contract from them.

TERRY said...

@ JUGHEAD

Sorry to say they have gone back on their decesion and are going to request a package upgrade from all old customers (CBNsat Old Packages),The CC guys will call you within 2-3 days to make the request.I dont agree or know the reason for this sudden decesion but hope they change it.It is supposed to be a policy decesion.

TERRY said...

@ JUGHEAD

Sorry to say they have gone back on their decesion and are going to request a package upgrade from all old customers (CBNsat Old Packages),The CC guys will call you within 2-3 days to make the request.I dont agree or know the reason for this sudden decesion but hope they change it.It is supposed to be a policy decesion.

qwerty said...

@priyantha,
The english football matches are on ESPN and Starsports over the weekend.

Jughead said...

@terry

Sad state of affairs.

anyways, thanks for your effort.appreciate it very much.

Had lots of hope on them to deliver the goods but i guess we are all (old customers) black sheeps to them.

THIS WILL BE MY LAST POST ON THE BLOG. HAD ENOUGH OF DTV.

Only thing is i cannot do away with it for the moment since i do not get good reception (Radio/TV)through the normal antenna. so no sooner I'm back in Colombo the Dish can go to the garbage bin.(and thats a promise!)

I wrote twice to the papers during the closure letting the public know of the unfairness of the governments decision.......then after the takeover promoted DTV among my friends expecting the best service and three of them ended up buying connections. (they even used to ask me whether i get a commission from DTV for promoting) but ended up being ILL TREATED by the same party.

As for you guys......I'v gained a lot of knowledge through this blog thanks to you guys.THANK YOU to each & everyone who helped. All i can say to you guys is ......... HAPPY BLOGGING!

Over & out :(

cable said...

@priyantha

I think the person is referring to the england vs israel game. It is on ESPN or STAR. check espnstar.com to get the exact time

yakuza said...

@jughead

i am also 900/= but didnt called to get set plan

were you planning to get one with star movies

yakuza said...

i think it's bullshit if dtv not allowing old customers to get set plan

laksirif said...

Russel,

As far I know you need a HD DVD player to watch HDDVDs. If your TV is equiped with an HD Multimedia Interface(HDMI), TV should definitely have that capability.

You may get more information from the following link.
http://www.liteonit.com/global/index.php?option=com_content&task=view&id=176&Itemid=103

yakuza said...

i think they will allow us to get set plan as they allowed us to upgrade to 900/= with espn and pogo

Jesika said...

Jughead
What's the problem with you to upgrade your old CBNSAT package to new DTV package?

They also giving the ESPN & POGO for old CBNSAT package holders

so ?

cable said...

@Terry

some time back KIDO-CMB mentioned that there will be some new channels coming in september. Is this in the pipeline? if it so coud you tell us what are these channels?

Lasa said...

Guys,
I have a issue with my DTV channels from yday night. Suddenly my channels got duplicated and now there are around 80 odd channels shown in my list(with duplicates). Also channel sorting also not there and channels are scaterd around. I tried Autoscan but problem still there. Any idea how to rectify this and get my normal channel list. I have 1400 package.

Thx.

Jesika said...

lasa

try reset to the "factory defaults"

TERRY said...

@ cable

There want be any channels in September and the 4th transponder will be activated only around december or early january.

But they already have some channels up their sleeve and space is the problem.

Priyantha De Silva said...

@ qwerty ,
@ cable,

thanks for the reply!

cable said...

@terry

thanks for the info

TERRY said...

@ Jughead

Dont be dissapointed,I spoke to them and they are still trying to do something.

@ Jesika

Dont try to poke your finger in to unknown things,Even old CBNsat customers who have moved to 900/- (With ESPN/POGO) cant get Set Plans and thats the issue not your silly answer.

Jesika said...

terry

you must be in angry mood

why cant you tell this in a good way ?

TERRY said...

@ Jughead.

Some good news,Understanding the circumstances they are doing a software modification today and the good news is that the old customers who have upgraded to 900/-(With ESPN/POGO) will be able to get set plans as desired and that means your problem will be solved.Once the system modification is done today by tommorow or day after you will be able to avail this facility.

russel said...
This comment has been removed by the author.
laksirif said...

Admin,

I posted a response to Russel's query this morning. And I noticed that it was accepted. However, it's not appearing now. Can you explain please?

russel said...

sorry for going out of the track.

terry

what are the new channels they have in their sleeve? Do they have the fox channels?

russel said...

laksirif

I saw it couple of mins ago in the site. Thank you very much.

Its as follows

"Russel,

As far I know you need a HD DVD player to watch HDDVDs. If your TV is equiped with an HD Multimedia Interface(HDMI), TV should definitely have that capability.

You may get more information from the following link.
http://www.liteonit.com/global/index.php?option=com_content&task=view&id=176&Itemid=103

"

thanks again for the help.

TV & Radio Sri Lanka said...

@laksirif

We did not delete any of your comments. If it is the comment that russel has referred in the comment above. Please check carefully the comment is still there.

We sincerely hope bloggers will stick to the posting rules. It seems that no one is bothered. We are contemplating black marking bloggers who do not obey the posting rules and list them as black marked on the main page. We hope we do not have to do it though and everyone will stick to posting rules.

Admin

TERRY said...

@ Russel

They are having DW and someother channels but i am not exactly sure of them and will let you know once i get through a source,anyhow the 4th transponder activation will take couple of months and untill it is done there wont be any new channels on the plarform.

Lasa said...

@Jesika

After reset factory settings is there any other thing to do?

Jesika said...

lasa

have you done the IRD upgrade?
If your software is already the latest software, you have nothing do after resetting to the factory default.
If you have the old software pls comment. there are few steps to follow

Jesika said...
This comment has been removed by the author.
Jesika said...

I decided to change my display name cos some bloggers been bothered by it.

My new Display name will be 619 ( the number of my favorite WWE superstar "Ray Mysterio" )

* Pls stick to the point as Admin said and stop fighting and insulting other bloggers.
Hope peace in this blog !!!

619

TV & Radio Sri Lanka said...

Please continue commenting under the new post titled "Work progressing to solve problems".

All comments should adhere to the Commenting Rules.

Admin