Thursday, April 17, 2008

Ten Sports Middle East - why?

Over the last few days Dialog TV have been broadcasting Ten Sports Middle East to the dismay of many of its viewers. This feed lacks programming such as WWE and many others which makes Ten Sports one of the leading sports channels in this region.

Subscribers are complaining that a lack of a consistent answer from Dialog TV customer care as to why it was changed and some executives are clueless about the change. However this is not surprising since Dialog TV customer care usually does not know what is happening in their own backyard.

We hope that the feed is changed back as soon as possible and if it is a technical issue a solution is found and if it an agreement issue then it is sorted out soon. Dialog TV should have taken steps to inform their viewers of the change in the Ten Sports feed. Ten Sports should also get actively involved in solving this problem for the benefit of their viewers.

In addition Dialog TV should take steps to include the AXN spin off channel "AXN Beyond" on its platform since SPE networks is planning to move programmes such as Lost & Supernatural onto that channel.

Please keep us updated on the latest on Dialog TV as the days progress.

13 comments:

Jack Point said...

Still more examples of poor customer service?

Eranda said...

which channel will show the ipl matches?Have to get that set plan before the matches starts?
Thanks in advance.

AMD said...

IPL on SET MAX

AMD said...
This comment has been removed by the author.
AMD said...

If LBN can have ART & ETV, i dont see why DTV cant add them too, hope they will consider this with TP4.

LANKA INFO said...

@ AMD:
Space issue

Eranda said...

@amd,
I got set max activated after seeing your post.BTW why u deleted it.Hope i got the correct set activated,Without ipl i got a shitty deal for rs150 with setmax,star plus and TBO
Thanks anyway...

yakuza said...

@eranda

no worries. set max will show ipl matches. check the channels top left hand corner. it has a logo of tomorrows match

ten sport is off for me since today afternoon. hope they are taking action recorrecting the feed

Rukmal said...

Ten Sports is gone! only color bars !!
I think they ar going to change the feed ! :))

hellbreez said...

any local channels showing IPL matches???

AMD said...

IPL will be shown on SIRASA & SHAKTHI TV

AMD said...

SIRASA & SHAKTHI will NOT be showing ALL matches live, most will be recorded & broadcast

TV & Radio Sri Lanka said...

Please continue commenting under the new post titled "Ten Sports India/Sri Lanka feed returns".

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