Wednesday, August 8, 2007

Star Cricket launched

According to reports that we are receiving Star Cricket has been launched and you should do a channel scan to add this channel to the lineup. This channel has been allocated to the Rs 1400/= package and those in the package who cannot view this channel should call customer care and get it activated.

We are not sure whether all the other packages are able to view this channel now and if so it is a matter of time until this channel gets scrambled. With this Dialog TV have completed adding all the channels that they have allocated to the third transponder.

It seems that Dialog TV has sent a message to all subscribers asking those who have not added the channels manually to keep their decoder on at 9pm at night for an automated channel scan.

Keep us updated on the latest on Dialog TV as the days progress.


79 comments:

AMD said...

DTV should now:

1. update their site ASAP with all the details of the channels/prices.

2. Do something - anything - about the quality of EYE, rupavahini and TNL.

3. Rectify all problems/times with EPG.

4. Upload the Aug prog schedule.

5. From next month concentrate on a more detailed schedule, with ALL channels.

6. Adjust sound levels on all channels to reach 1 standard level.

7. Get pixel issue to a minimum as possible.

cable said...

I think the major priority should be to increase the quality of the broadcast channels.

With excellent quality of the channels we can live with other issues for the moment

CN said...
This comment has been removed by the author.
CN said...

@amd - Seconded! : )

@soorapappa - I didn't know it was VBR. Thanks for disclosing that. I guess as @amd mentioned, it was almost 4Mps around 4pm, it fluctuates greatly. Bottom line, hats off to DTV for introducing the Star Bouquet, now its time to get your other issues sorted out, starting with higher picture quality on key channels/lower pixelation.

russel said...

AMD

ya. you could purchase a phone through the net. but it wouild be realy dangerous and you will have to pay an extra bit of money. First , for the government taxes( Its 100% percent now i think.). Thats duty. And also you will have to wait in the customes to clear them for a long time. If you want to get it quickly there again you will have to pay for those buggars. ( not all, but some are like that.)

They will also open the packing and stuff to check whats inside.

so my dear friend, better to buy one from a friend who had gone there are better to buy 1 from srilanka.

cheers

AMD said...

@Russel

Thanks, ya i thought so too.

@ Riky

Thanks for providing the correct info to this blog as always

Looser said...

Yes, Russel is correct.

You have to spend hours to get it cleared and with duty and all you may have to pay more than the local market price. Sometimes they might ask you to get the TRC approval too. I had this bad experience last week.

So do not purchase anything online.

Few years ago I purchased some CDs without any trouble but now the situation is totally changed. They will listen to the CD and then only they approve it. (With Duty)

@Jesika
You may also need a TRC Approval to clear your AVI Equipment. Did you get a letter from GPO?

AMD said...

1 more thing -

DTV should also add a faclity like
" MY DIALOG " - "MY DTV" maybe, where we can view/edit our connection, make online payments etc. Like "My CBN SAT" those days.

AMD said...

Tks Looser.

Free-man said...

Well said Admin

It should be the marketing strategy of DTV to get more people to get DTV than to increase rates. Cost of living is rising daily and if you want to attract new customers, you have to offer a package of good value to the customer.

It will be a good idea to offer a free connection to someone who brings a certain no. of new customers (for e.g. 10 new users)

DTV top management also has a plan of inserting local ads when an Indian ad (on indian feeds) is inserted. This can get more revnue for DTV. But this method will take a long time to plan and finalise and to get going.

DTV doesn't have a very big customer base right now, to start inserting local ads. These are all plans ahead - in the pipeline.

Looser said...

@amd

Thay have a system like that for Dialog GSM so they can easily add it to DTV too.

And they should add detailed Programme guide to their web as DSTV.com (not like in a PDF format)

cable said...

Regarding the bit rate diaplyed at satcodx3, they show the average bit rate. If you click on the bit rate in the main page you willl be forwarded to a page showing the bit rate at various times. The average out of these rates are displayed on the previous page.

KIDO-CMB said...

Dear everyone, as you all know DTV going to change the pkg structure. DTV going to implement this from oct 1.
Sep 30th only STAR MOVIES hong kong availble to the value 1400pkg.


Ala-cate is coming verysoon.

1 more channel coming to the DTV line up very soon. End of the month the total target channels would be 55.

Priority cx's offer is now avalible. Pls call DTV cc for more info.
Stay tune for more info...

Micheal said...

@ kido-cmb,

This is a new development.
would you kindly please elaborate further on the subjects that you have mentioned? Thanks.

And I am dying to know what is the "one more channel" ?

What would be the package structures that will be introduced.

Thanks for your updates.
Stay cool.
Micheal

Micheal said...

@ kido-cmb,

were you referring to Dialog priority customers?
are they up for special offers, or is that DTV have grouped and classified their customers?

Please clarify. thanks kido.

Micheal

cbnsatcustomer said...

The other new channel may be FTV.

yakuza said...

my personal opinion is dtv is not attracting middle class customers enough
they could've used channels such as star cricket to at least cacapture a glimpse those die hard cricket fans.

call me old fashioned but people in the area i live in don't know s&*t about dtv and are amazed that i pay money for the sake of watching television. yet i live 35km from colombo

they rather prefer "batti", "sadha gala thanna" and "ata pattama"

@dialog

remember we are not talking about mobile connections here. people can live without dtv

nishantha said...

The New Channel wont be International One. It will Dilog tv promotional channel with Sri Lankan Teledramas and Sri Lankan Films (As some unconfiremed news I have) They are targeting Sri Lankans who living in other Asian countries. Otherwise it will be like Dstv Promotional one.
They will do 1 month test transmission from sep 1 to sep 30.

AMD said...

@ Riky

If u know any details on this new package structure, can u pls tell us

riky said...

@ amd

As for the info i have ath the moment they dont have plans for a restructure of packages in the very near future.

Vishkid said...

Well, if I remember correctly, when Dialog bought over CBNSat, Nushad Perera claimed that they will pitch it at an exclusive clientèle with premium content. That news item was posted in the CBNSat blog.

They may hv changed their strategy somewhat but the core business ideal might be in raking in big money from high paying customers. The fact that the demographic feasibility of that is not visible to us does not mean that it is impossible as Dialog, I'm sure has their hands on a load of market research. So we will just wait to say how they are going to change the packages and the customer base of DTV.

@ AMD, looser
I've been buying DVD's off Amazon for a while. So far I hv bought down more than 30 DVD's and books in about 12 shipments. The last time I did was in March this year and it came through ok (I was never charged a cent by the govt. for anyof those packages). I don't know if the situation has changed since then, but I want to buy some stuff now - I will put it through and update when it comes.

AMD said...

Tks Riky-

But what about the ad that goes on SUN FM saying " customers who get a DTV connection before 30th Sept, wont have to pay anything extra to watch these 54 channels ?

Forecaster said...

KIDO-CMB and all of DTV customers

Regarding quality of Rupavahini, ITN, TNL, Swarnavahini, Derana Television & etc, I am proposing to Dialog TV to creat Micro links with respective our local television stations. So it would give crisp, sharp and most probably DVD quality pictures of our local television stations. It would help to increase market base of Dialog TV.

And other thing is DTV must bring all the local TV stations into their platform (except Sirasa TV, MTV & Shakthi TV), and all the local radio stations. Do they have any plans to do it in near future?

KIDO-CMB
what's your opinion and Dialog TV's response regarding my proposal?

Jesika said...

looser

Yeah i got the letter by post. I'm going to collect it today. I'll update you when i finish it.

I do buy items online. I had to pay taxes only for Digital camcorder and car TV.

______________________________________

Dear Admin.
Pls remove the word Verification !! - Thanks
______________________________________

Jesika said...

KIDO-CMB
As my knolwladge all the TP space is full for now !
So where the new channel allocated to?


Forecaster :
Good point !
Then we can throw our antennas and watch those local channels Christal clear.( I mean people in entire country )

______________________________________

Dear Admin.
Pls remove the word Verification !! - Thanks
______________________________________

nishantha said...

there is 55 channels in Daily mirror Ad on Today

DLR said...

Jesika,
There are two unutilized slots which DTV may use for new channels.
DTV can remove unnessory space like SETSub,( which 90% of the telecasting time is freezed) Animax & introduce another TWO new channels.

Anyway thanks DTV for giving what you promised.

Another Software upgrade is required immediately. This epg updating delay is due to your software problem.
We want to search other channel's epg while watching another.

Pl consult good professionals for all your company posotions, Atleast person who knows Srilankan time diference from GMT is 5.30hr.

Customer care people dont know what is stereo means, they dont know HBO FAmily's sound level is lower than other channels.

cbnsatcustomer said...

Jesika

From where did you buy the camcorder online?

I cannot find a electronics store which do international shipping?

Radikal Zee said...

most of the sellers on eBay ship internationally. I buy most of the stuff off eBay.

Kavan said...

Has anyone setup to record specific DialogTV programs for viewing when time permits. i.e. how do you get your recording device VCR or whatever to change channels on DTV SetTopBox.

I wish DTV (Future Today) will someday have a SetTopBox which includes a DVR (Digital Video Recorder) as is becoming a standard Cable option in the USA, after the introduction of TiVo in 2000. DVR's sell from about US$100

Dude said...

Hey guys did any of you have ITN and God TV scrambled yesterday.

At about 7:30pm GOD TV was scrambled for me. I called CC and asked them whether there is a problem with GOD TV and I was told that they are all working properly. I said GOD TV is scrambled for me. This is the third time GOD TV is getting scrambled since the day b4 yesterday also it got scrambled for me and b4 that also it got scrambled. He said he will activate it for me again. I said that this is the third time and I am wasting money on calls but this time it did not work out when the activation was done. Now he tells me that there is a problem and they have received complaints and the technical team is looking into it. This came out of the blue and I told him why he did not tell me this when I first asked him whether there was a problem with GOD TV. He said that it will get sorted out before the end of the day and within a minute after ending the call it was ok. Next ITN gets scrambled. I called a few hours later after the auto scan was done by them. Then they activated the connection and then ITN was back to normal. Must go home and check whether GOD TV is still working.

I have experienced bad customer service but this is not bad customer service since they are always "Sorry Sir" and the blah. This is just plain dumb. I think they are using Dialog GSM personnel for CC that is why they do not have a clue and they always "Sir let me check".

@kavan
Even in India DVR's are coming out only now. So I think we should give these guys more time.

Jesika said...

cbnsatcustomer

from ebay !

dlr:

But how can they give 55 channels from 3 TPs
all the slots full right ?
18 X 3 =54

______________________________________

Dear Admin.
Pls remove the word Verification !! - Thanks
______________________________________

Jesika said...

dude:

I had the same experience yesterday.
I called and inquired form CC.
They said they have a automatic channel removing problem on Godtv and they are working on it to sort out that problem.

KIDO-CMB said...

Good morning everyone...
Starting with the pkg new stucture. Its confirm. TP4 is coming soon with some new channels. Specialy 5 more tamil channels coming to the lineup very soon. Am unable to confirm the channels details. Coz today only am geting the confirmation. The Main reason, why the TP4 pending is bcoz of the space problem. Finaly they got it.
Local channels - already mail sent to the relavant party to check asap.

Dialog TV local channel (logo - yellow colour tv with antana saying DTV)
Is avalible very soon.

cbnsatcustomer said...

@jesika and radikal zee

Thanks for info. I have never bought anything from ebay but I have bought books and CDs online.

@kavan

There's a LG DVR available from Abans. Check www.buyabans.com

KIDO-CMB said...

If u having a NOKIA 77 phone, then u can catch the dialog sat tv test run with 1 own local channel and 14 international channels.

Option is avalible for every one for FOC.
Make sure this a test run.
No extra cost, this is an phone option.

AMD said...

@ Kido-CMB

Are they going to do edit all the existing packages as well ? or introduce new channels with new packages?

KIDO-CMB said...

Jasika,
Sory to hear still the dtv cco's giving the wrong information. ppl, can you all ples send your kind complaints,comments, suj'stions to service@dialog.lk email address. ATT: DTV TEAM LEADER'S.
Highly appricate your co-opration.

cable said...

@VishKid

do you buy stuff from amazon.com?how long dose it take to get to sri lanka.

I buy stuff regularly from amazon.co.uk and it reaches me after about 8 buissnes days. During the times i have bought stuff only 1 time it was help up due to the size of the package.I had to go to the Post office in D.R. wijewardena mawatha to get it cleared. a customs guys was also there who inspected the stuff but did not add any duty as it only contained books. They only open the package once the person who it is addressed to is there and charge 100/-as inspection charges. The service was really good. I was suprised it being a goverment joint and all. Generally if it's a small package like individual DVD's and books they dont keep inspect it but if its a large package they tag it for inspection.

KIDO-CMB said...

@ AMD-
No. Upcoming channels.

Dude said...

@Kido-cmb

Will the new structure affect existing subscribers also or will it be for only new customers. The ad on Sun FM says that those who purchase after Sep 30th will be charged extra for Star channels.

The new channels on TP4 would they be for only the new package structure.

My friend, anything above Rs 1400/= would be too expensive in the Sri Lankan scale. One more I hope Dialog does not fill up TP4 also with channels since they should keep room for spreading out the existing channels and improving quality.

Anyway thanks for the info mate, appreciate the work that you and Riky are doing.

AMD said...

Guys,

Reg what KIDO -CMB said about sending a mail to DTV.

In the last blog i said my friend had problems with TP3 channels, and calling CC never helped him?

Well last afternoon, he sent a mail to DTV though service@dialog.lk and gave DTV a good blasting! And behold, when he went home in the evening, all his 54 channels were working perfectly !!!

Howz That !!!!

cable said...

@kid0-cmb

Thanks for all the information.

If DTV is getting the 4th Transponder will it be possible to add the BBC entertainment channel? I feel that this is the only entertainment channel targeted for south asia that is missing from DTV at the moment.There are whole lot of excellent uk comedies that ppl would enjoy in that channel. plus DTV would be the first tv station to broadcast this channel in SL if LBN dosent beat them to it

Jesika said...

KIDO-CMB :

Thanks for providing a valid email address to do our complains!
I think we must not misuse this

By the way, Who is checking mails of this email address ?

______________________________________

Dear Admin.
Pls remove the word Verification !! - Thanks
______________________________________

KIDO-CMB said...

DTV now looking to get the FOX channel. 1attempt fail, but stil the nego'ation going.
Will c...
No wories, no changes to the old pkges.

Jesika said...

KIDO-CMB:

What are the difficulties to gget new channels? What is the reason to fail the first attempt ?


______________________________________

Dear Admin.
Pls remove the word Verification !! - Thanks
______________________________________

Dude said...

@jesika

The reasons for the failure maybe high cost of subscription or anything else. I guess it is not our job to concentrate on why they failed but rather we should concentrate on getting good channels for a reasonable price. They should try to give all the channels for the Rs 1400/= package since anything above will be like admin said Millionaires Package.

Anyway I think the Fox channels that Kido was referring to are Fox News, Fox Crime and FX which are available in the Singapore region. Pls do not mix it up for the US FOX Channel since that is not for this region.

Jesika we are having some peace on this blog so do not try anything silly please.

AMD said...

@ Jesika

U spoke too soon, ur best friend is back!!!!

DLR said...

KIdo, pl explain what is DTV on mobile means.

Today I noticed SIRASA & ShakthiTV are online on Dialog gsm wap site. But Sirasa is not in DTV. So why dont you suggest to allocate some international tv channels which currently in DTV lineup instead of this headless SIRASA. Sirasa is watching only by srilankan housewifes who dont have SIRASA. If you put HBO or some other channels TV adicted guy like me can watch movies while on road. (Of cause paying extra to dialog gsm)

@Jesika,
Yes I agree , dtv should not introduce more than 54, but still they can use space of SETsub & Animax to introduce new channels

AMD said...

ADMIN

U HAVE A COMMENT TO DELETE PLS !!

Jesika said...

It was a joke !! Forget it !!

Jesika said...

Guys !
Dont you think Word Verification should remove ?
Sometimes i have to enter the word 2-3 times.Those words are very complex many times !!

Do you think we have spam problem here?

Forecaster said...

KIDO-CMB

What about my idea of creating Micro links with local TV stations and DTV? Do they have any plan of that kind?

KIDO-CMB said...

@ jasika,
Dude is correct. Its to xpensive. That is the main reason.

mails comes directly to CC MANAGMENT.

Sirasa,mtv....? Am unable to confirm the status.


That is mobile sat tv. U dont need to fix any equ'ments. Its avalable only through DIALOG MOBILE. Curen'tly 15 channels avalable. User can get the signal throuh the phone sat system. No need to fix anything.

@ forec'ster-
Can u ples fowd this to service@dialog.lk. Then i can get back to u asap.

cable said...

@ KIDO-CMB

TO eleborate on what i said further
BBC Entertainment and CBeebies are two 12-hour channels. BBC Entertainments is from 6 pm - to 6 am and CBeebies is from 6 am to 6 pm. These channels are now on Tata Sky if there is any possibilty i request you to look into adding this channel to the 4th Transponder when/if it becomes operational.

BBC Entertainment bradcasts Doctor Who, Waking The Dead, Cutting It, Hotel Babylon, Silent Witness, Spooks, The Inspector Lynley Mysteries,Extras, My Life In Film and My Family

TERRY said...

I dont accept what alf is saying or doing,but Jesika is not my style too,and he is making this blog useless in the sense with his childeesh and woman like comments.

AMD said...

@ KIDO-CMB

I have sent a mail to the address u said, with some recommendations for DTV

Vishkid said...

@ CABLE - yeah I buy from Amazon.com, not tried from .co.uk as I assumed UK prices would be much higher. It takes a while (1 month - 40 days) to get goods from the cheapest sea mail option and about 12-14 days for air mail option.

I usually get down 3-4 dvd's at once but so far all hv come through withut being stuck at GPO. :D

@KIDO-CMB - can you elaborate on the Fox factor? Would this be the whole fox package currently for SE asia? (note that it includes Fox Sports on AsiaSat3)

KIDO-CMB said...

Am on my way, il check on that. Am sending messages frm my black berry. Pls ignore the spelling mistakes.

KIDO-CMB said...

@ vishkid-
No. Not xactly. Only few. Maybe 1 or 2.

AMD said...

@ KIDO-CMB

Thanks.

FOX is part of the STAR group no ?

I hope they can add CHANNEL V INTERNATIONAL, also part of STAR.

cable said...

@KIDO-CMB

sorry to repeat this over and over but is DTV looking at getting BBC Entertainment channel?

Jesika said...

KIDO-CMB :

Do you work at DTV ?
______________________________________

Dear Admin.
Pls remove the word Verification !! - Thanks
______________________________________

nishantha said...

Dialog TV local channel (logo - yellow colour tv with antana saying DTV)
Is avalible very soon.
August 9, 2007 10:35 AM

Kido

What is this meaning

As I said ealiear

Dialog tv telestrial channel?

AMD said...

The blog is sleeping after a hectic morning.... :)

star said...

BBC Entertainment Channels Acquire Southern Star TV Movies

BBC Worldwide has acquired three Southern Star TV movies for broadcast on the BBC Entertainment channel in India, Asia and Africa.

The titles, Empathy, Sea of Souls and Life Line, were all produced by Carnival Film and Television Production for BBC One. BBC Entertainment is to offer the best of contemporary drama and entertainment, and these three thrillers play to this strength.

star said...

Tata Sky touches one million subscribers, targets 8 million by 2012

Tata Sky Ltd, the joint venture direct-to-home company between Tata Group and Star, is targeting eight million subscribers by 2012.

Tata Sky has already touched one million subscribers in its first year of operations and is now going to lay emphasis on adding more value-added services.

The company is going to invest Rs 20 billion as it plans to ramp up its DTH subscribers over the next 5-7 years. Tata Sky has already pumped in Rs 10 billion.

The company would not lower price even in the face of stiff competition coming in the shape of Bharti, Reliance and Sun getting into the DTH sector, and said the upcoming rivals could go for price slashing only at the cost of quality.

Claiming that this was the fastest first million reached by any DTH platform in the world, Kaushik believed the growth would have been even faster if the regulatory environment was more favourable.

Tata Sky is operating through 245 exclusive distributors and about 30,000 dealers across the country.

KIDO-CMB said...

@ cable-
BBC ENTERTAINMENT, i dont think bro. Can you pls send a request mail? Then we can check the posib'lites?

@ Jasika-
Yes

AMD said...

@ KIDO-CMB

DTV eh ?? good good. Pls check on my mail.

Did u get any info on what channel 55 will be ?

KIDO-CMB said...

So far No.

riky said...

No channels after this for some time and this would be all for present.

RabbitHole said...

Looks Like The 500/= package holders has become a forgotton bunch.

NO body talks about them.
No body cares about their existance.
Every body seems to be emersed in conversation all the other things but this forgotten bunch.

Every body else have these new channels. Do u guys know these 500/= don't even get VH1.

Have fun guys!

alf said...

A OFFICE GUY WHO IS A CATHOLIC WAS JUST SPEAKING TO ME NOW AND HE SAID HE GOT THE GOD TV CHANNEL UNSCRAMBLED AND AFTER SEING WHAT WAS BEING BROADCATED HE HAD IMMEDIETLY GOT IT SCRAMBLED AGAIN.

HE SAYS THIS IS NOT CRISTIANITY BUT A BUNCH OF EXTRIMIST.

Vishkid said...

That's because there are very few (or no) 500/- guys in this blog. At least none who raise their voice.

There is a big disadvantage to 500 users as Dialog are doing them no favours. The old 900/- ppl at least were able to retain their ESPN and POGO by the pressure applied on DTV.

So, if you are are a 500/- subscriber, pls do raise your concerns so we can make a case for these as well.

Forecaster said...

KIDO-CMB,

I forwarded my proposals regarding our local channels to DTV E-mail address yesterday. So can you inform us what's the DTV's response to it, in detail manner?

AMD said...

Good morning guys,

There is a AD in todays daily news, page 2 for STAR PLUS.
" Available FREE for 900 & 1400 packages"
It also says:
"Above offer is limited to customers joining us before 30th September"

Vishkid said...

So it's gonna be pay-per-view after 10/1?

AMD said...

KIDO-CMB

Pls ask ur DTV webmasters to update the site, there is nothing mentioned about STAR.

TV & Radio Sri Lanka said...

Please continue commenting on the next post "So whats next now - sneek peeks and suggestions"

Admin