Over the last few days Dialog TV have been broadcasting Ten Sports Middle East to the dismay of many of its viewers. This feed lacks programming such as WWE and many others which makes Ten Sports one of the leading sports channels in this region.
Subscribers are complaining that a lack of a consistent answer from Dialog TV customer care as to why it was changed and some executives are clueless about the change. However this is not surprising since Dialog TV customer care usually does not know what is happening in their own backyard.
We hope that the feed is changed back as soon as possible and if it is a technical issue a solution is found and if it an agreement issue then it is sorted out soon. Dialog TV should have taken steps to inform their viewers of the change in the Ten Sports feed. Ten Sports should also get actively involved in solving this problem for the benefit of their viewers.
In addition Dialog TV should take steps to include the AXN spin off channel "AXN Beyond" on its platform since SPE networks is planning to move programmes such as Lost & Supernatural onto that channel.
Please keep us updated on the latest on Dialog TV as the days progress.
Subscribers are complaining that a lack of a consistent answer from Dialog TV customer care as to why it was changed and some executives are clueless about the change. However this is not surprising since Dialog TV customer care usually does not know what is happening in their own backyard.
We hope that the feed is changed back as soon as possible and if it is a technical issue a solution is found and if it an agreement issue then it is sorted out soon. Dialog TV should have taken steps to inform their viewers of the change in the Ten Sports feed. Ten Sports should also get actively involved in solving this problem for the benefit of their viewers.
In addition Dialog TV should take steps to include the AXN spin off channel "AXN Beyond" on its platform since SPE networks is planning to move programmes such as Lost & Supernatural onto that channel.
Please keep us updated on the latest on Dialog TV as the days progress.
13 comments:
Still more examples of poor customer service?
which channel will show the ipl matches?Have to get that set plan before the matches starts?
Thanks in advance.
IPL on SET MAX
If LBN can have ART & ETV, i dont see why DTV cant add them too, hope they will consider this with TP4.
@ AMD:
Space issue
@amd,
I got set max activated after seeing your post.BTW why u deleted it.Hope i got the correct set activated,Without ipl i got a shitty deal for rs150 with setmax,star plus and TBO
Thanks anyway...
@eranda
no worries. set max will show ipl matches. check the channels top left hand corner. it has a logo of tomorrows match
ten sport is off for me since today afternoon. hope they are taking action recorrecting the feed
Ten Sports is gone! only color bars !!
I think they ar going to change the feed ! :))
any local channels showing IPL matches???
IPL will be shown on SIRASA & SHAKTHI TV
SIRASA & SHAKTHI will NOT be showing ALL matches live, most will be recorded & broadcast
Please continue commenting under the new post titled "Ten Sports India/Sri Lanka feed returns".
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