It has been a couple of weeks now and there is no end in sight for this Premium Package saga. This has indeed left the Dialog TV subscribers feeling sour and frustrated. Questions are being raised on why Dialog TV is placing Free To Air(FTA) channels on the premium package. Even though Dialog is paying royalities to rebroadcast these channels it is an unwise move on the part of Dialog TV management. If Dialog TV are to place FTA channels on the premium package then of course we wonder where they will place the upcoming subscription channels.
If Dialog introduces another package (higher than Rs 1949/=) for upcoming channels, there business strategy will definitely fail. Dialog is not only getting competition from local pay television providers but also from DTH operators from India. Call them "illegal", "run of the mill", "fly by night", etc they have a definite presence in Sri Lanka which is adversely affecting Dialog TV since they are taking advantage of the buzz created by Dialog TV. So instead of just dismissing these operators Dialog should take them seriously otherwise they might lead to the downfall of the company.
Dialog TV is having a lot of problems selecting the English feed of many dubbed cartoons. Instead of getting the English feed, all Dialog TV subscribers are getting the Hindi feed. However on the Indian DTH operators most of these cartoons are available in English too and therefore since Dialog TV does not provide multiple language facility to subscribers they should at least relay the correct audio feed to their subscribers.
An area that has been neglected by Dialog TV is the Tamil television audience in Sri Lanka. Dialog has been taking some steps to cater to their needs but in a country where Sinhala, Tamil & English are the dominant languages Dialog TV's Hindi channels outweigh Tamil ones. Dialog should take steps to introduce popular Tamil channels such as Sun TV (not in the premium package though) in order to be able to effectively market their product to the Tamil speaking audience. In addition channels such as Discovery, Cartoon Network, etc have Tamil Language feeds for certain programmes and if Dialog TV can introduce multiple language facility and include Tamil and English as the options then it will give them a greater leaverage.
We would like to request our fellow bloggers to limit discussions to Dialog TV on this blog and not to drag discussions relating to Dialog GSM, Broadband or CDMA since this is not forum for those services.
Please keep us updated on the latest developments regarding Dialog TV as the days progress.