Ten Sports India/Sri Lanka feed returns

After a couple of days of watching the Middle East feed of Ten Sports, the Dialog TV subscribers have been given a breather since the Indian/Sri Lankan feed returned to their television screens a few hours ago.

The reason for the changeover is not clear but Dialog should have informed their subscribers about the change. Well many subscribers will now return to enjoying their favourite programmes that made Ten Sports the most watched sports channel in this region. The next time a feed change is carried out due to any reason we hope that Dialog TV customer care is kept updated instead of having to learn about it from their subscribers.

Please keep us updated about the latest on Dialog TV as the days progress.

Ten Sports Middle East - why?

Over the last few days Dialog TV have been broadcasting Ten Sports Middle East to the dismay of many of its viewers. This feed lacks programming such as WWE and many others which makes Ten Sports one of the leading sports channels in this region.

Subscribers are complaining that a lack of a consistent answer from Dialog TV customer care as to why it was changed and some executives are clueless about the change. However this is not surprising since Dialog TV customer care usually does not know what is happening in their own backyard.

We hope that the feed is changed back as soon as possible and if it is a technical issue a solution is found and if it an agreement issue then it is sorted out soon. Dialog TV should have taken steps to inform their viewers of the change in the Ten Sports feed. Ten Sports should also get actively involved in solving this problem for the benefit of their viewers.

In addition Dialog TV should take steps to include the AXN spin off channel "AXN Beyond" on its platform since SPE networks is planning to move programmes such as Lost & Supernatural onto that channel.

Please keep us updated on the latest on Dialog TV as the days progress.

Suba Aluth Awruddak Wewa and more....

We take this opportunity to wish the Management, Staff & Our fellow Bloggers/Subscribers of Dialog TV a Peaceful, Happy & Prosperous New Year.

We hope that the coming year will be full of new channels, new features & most importantly price reductions.

In addition we hope that the pixelation problems are ironed out soon and EPG's are accurate. We also hope that the names of the Neo Channels in the Dialog TV lineup are changed in view of the re-branding carried out today. Neo Sports was changed to Neo Cricket & Neo Sports Plus was changed to Neo Sports. We hope that the Dialog TV technical team takes note of this and makes the change.

Please keep us updated on the latest regarding Dialog TV as the days progress.

The Question of Hindi....

We have seen many comments on this blog regarding Hindi channels on Dialog TV and even we have sometimes even we have called on Dialog TV to remove some of them. Even though many may agree that the number of Hindi channels may be just a bit too much, the truth is that some have bought connections just for Hindi channels. They have bought the Rs 100/= package and activated the SET Plans that contain Hindi channels. It is a well known fact that Hindi programming is very popular in Sri Lanka and those who rely on local channels for Hindi content move to Dialog TV because the quality of the Hindi programming is better than the local channels.

So this is not an excuse for Dialog TV to increase Hindi programming (the Hindi content available now is enough) but it is something for us to think about when we ask for the replacement of Hindi channels with English ones. A majority of Dialog TV subscribers view English language programming but there is a significant latter.

So to be fair by all Dialog TV should stop this habit of replacing channels with other channels such as the case was with Zee Music, Animax being replaced by CiTi HiTz and Channel C but instead increase the capacity of their platform by either securing more transponders or moving to MPEG4. A comment in the previous post has highlighted a way of converting MPEG2 decoders to MPEG4 by Scopus in collaboration with a French firm. Ironically Scopus platform is being used by Dialog TV as their broadcasting platform. Dialog TV should seriously look into this development since it will more cost effective than replacing all existing decoders. Information being received by us suggests that Dialog TV is testing MPEG4 internally but there is no rollout plan as yet.

Please keep us updated on the latest on Dialog TV as the days progress.